4-Star Hotels in Alabama, United States

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

The beds are comfortable and you can sleep well. The hotel is located in a very nice area of the city. The hotel staff feels good. I think it's a good hotel.

This place was great...they moved us to a new room bigger room because ours wasn't ready at no extra cost and we were actually checking in early and didn't charge for that either...lovely staff clean rooms and awesome breakfast...at check in they even give complimentary warm chocolate chip cookies and the were amazing...nice touch💜

Room was clean. Service was ok. Location was pretty. Food was not so great.

The service was great the room could have been a little cleaner other than that everything was fine 🙂

The hotel looks nice enough. The room was not worth the money but I assume the price is for the location.

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

This place was great...they moved us to a new room bigger room because ours wasn't ready at no extra cost and we were actually checking in early and didn't charge for that either...lovely staff clean rooms and awesome breakfast...at check in they even give complimentary warm chocolate chip cookies and the were amazing...nice touch💜

Room was clean. Service was ok. Location was pretty. Food was not so great.

Hotel service and hotel location are particularly good. There are also many things to eat around. The main thing is parking safety at night. 😁

The hotel looks nice enough. The room was not worth the money but I assume the price is for the location.

It was great for my first time being there. I will definitely be back

Everything is fine. The new hotel is worth recommending.

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

To be the Westin it was just “ok”. I didn’t get the room I reserved and prepaid for & was told I would have to wait for one to be cleaned. I accepted another room instead, sheets had stains on them looks like blood drops that’s hadn’t been cleaned. Overall was not impressed.

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

To be the Westin it was just “ok”. I didn’t get the room I reserved and prepaid for & was told I would have to wait for one to be cleaned. I accepted another room instead, sheets had stains on them looks like blood drops that’s hadn’t been cleaned. Overall was not impressed.