3-Star Hotels in Selangor, Malaysia

The room was very clean and came with an induction cooker and microwave. It's a shame there were no utensils, only cups. If you plan on cooking or bringing takeout back, remember to bring your own cutlery.

Review of a 3-day, 2-night stay... The room was comfortable, and the bed was large. The air conditioning was nice and cold. The bathroom could use a bit of an upgrade, but it's an older hotel, so I can't really complain too much. The swimming pool was spacious and comfortable. There was plenty of parking available. The breakfast buffet food was delicious and always topped up. As a coffee lover, I have a request for the coffee machine at the buffet: please use medium roast coffee beans instead of dark roast. The coffee was too bitter and undrinkable. The hotel itself is quiet and peaceful at night. The sea is right behind the hotel, but unfortunately, you can't swim there. The sunset view, however, is truly beautiful.

Here are my review: 1. Remote TV doesn’t work. The brand of the remote and TV are not even tally, upon complaining, receptionist said, the night shift staff will go to my room and help replacing the remote, but never show up until check-out 2. Remote aircond’s battery is loose. Needs to turn of my phone’s flash light everytime I need to use the remote, imagine keeps on waking in the middle of the night just to look at the remote screen because the remote keeps on being shut off 3. When I called receptionist to ask for wifi password, she said “go inside the elevator and take a picture of the password pasted on the wall” which I did not know, because I took stairs. When I checked-out, I realised the password was also pasted on the wall behind the receptionist. Which concludes how lazy the receptionist really was

The place was homely and clean. The only setback is the poor programming of the elevator system. As i was staying on the 21st floor, most times i had to take the lift up to 25 to go back down to Ground floor because of the no of people who does the same from the lower floors. Especially during peak times. Some days there’s also s stench coming from the toilets. And too many Grab drivers complain about coming in and leaving the Empire City because of (maybe) the lack of signboards from the highways. Other than the above, my stay there was nice. The nearby Empire City Mall is certainly a plus point if only more stores are open.

To make things even better, it would be great if you could provide clothes hangers. Here in Malaysia, many women wear headscarves, and sometimes we bring outfits for events, so it's really inconvenient not to have a place to hang towels and clothes. Also, a more absorbent bath mat would be helpful. That's all. The water pressure in my room's tap for the toilet was also quite slow, maybe you could check why. Anyway, overall the experience was okay, I wasn't frustrated at all. In fact, for the price I paid for two nights, I'm quite satisfied.

The room and bathroom is clean and neat. We watch the sunset from the balcony. The location is centrepoint for market, restaurant and other shops. This is our 2nd time staying this same hotel. Staff are very friendly and respectful when they handle us.. overall nice hotel to stay in Kuala Selangor.

I arrived at the hotel around 3:40 PM for check-in and there was a queue ahead of me. When it was finally my turn, I was told to have a seat because no rooms were available yet. I asked how long the wait would be — whether it would be 1, 2, or 3 hours. The staff member replied that it would not be “hours”. I then asked approximately how many minutes, but she said she could not promise anything. When I asked why, she responded that if she gave me a time, I would come back later and ask her again. I suggested that she check with housekeeping for an estimated time for the next available room, but she refused and simply told me to sit and wait. I also asked whether, if I sat down and another guest checked in while a room became available, that guest would be given the room first. She completely ignored my question. It is disappointing and irresponsible that more than four hours after the official check-out time, rooms were still not ready, especially when the hotel knew it was fully booked for the day. While delays can happen, the lack of communication and unwillingness to provide even a rough estimate made the experience much worse. In addition, the air-conditioning unit in the room was extremely noisy. The noise was so loud that I could still hear it clearly even while wearing noise-cancelling AirPods, which significantly affected the comfort of my stay. Overall, the poor room readiness, lack of communication, and unacceptable noise level made this a disappointing experience.

Good for its price. The bed was very clean. No shampoo provided, so bring your own. The towels were clean but had a strong bleach smell. Hot water not adjustable, you get whatever comes. The floor tiles were not level so a little bit of shape edge showing. Some parts they fixed that with duct tape. The a/c was not working on the second night due to heavy rain so it shut itself automatically to protect short circuiting, thats what the staff told me. Next morning they came and fixed it. The staff were helpful. There is a ramp in front of the hotel but there are a few steps up the stairs to get to the elevator. Overall, I was quite pleased. It was cheap and clean thats the main thing. There is a convenience store just a few steps away which closes at 10 pm. A halal steak house opposite the hotel was nice.

Pros: The hotel's close proximity to the airport makes it perfect for an overnight layover. A Grab taxi from the airport cost 33 MYR and took 16 minutes. The hotel also offers a taxi service to the airport for just 30 MYR, which was even cheaper than what I paid. The ride to the airport at 5:30 AM only took 10 minutes. The hotel itself was clean and tidy, and there are plenty of dining options nearby that are much more affordable than those at the airport. Cons: Noise was a major issue. While the occasional plane flying overhead was tolerable, the constant loud noise from the elevator was not. It sounded like someone stomping around in hard plastic shoes on a tile floor, and it continued intermittently throughout the night, preventing me from getting a good night's sleep. I wonder if a room further away from the elevator would have been better.