4-Star Hotels in Penang, Malaysia

Regular visitor to Penang, about 5 times per year.  First time staying in this hotel and I must say it is the best in terms of location, especially for foodie like me. Yummy is everywhere once I step out of this hotel. Only downside, there is no bedside power point to pluck in to charge my phone. So every time a notification tone comes in, I gotta get out of bed to go check on it. Other than that, all is excellent. Attach a couple of photos on the most popular food just along the street outside the hotel.

JEN Penang Georgetown: Central, Seamless, and So Worth It 🌇✨ Tucked right beside 1st Avenue Mall, JEN Penang nails the location game-smack in the heart of Georgetown with everything at your doorstep. We booked the family room, which came with a comfy sofa bed, a bidet-equipped bathroom, and a bathtub for those post-walk wind-downs. The buffet breakfast? Generous and delicious. But what truly stood out was the service-warm, proactive, and personal. They even WhatsApped us pre-check-in to see if we needed anything extra. And the cherry on top? A free late checkout at 2pm, no questions asked. ✅ Prime location ✅ Family-friendly rooms ✅ Thoughtful service touches ✅ Buffet breakfast bliss ✅ Seamless digital check-in Verdict: A must-stay. Already planning our next visit.

The hotel is located just opposite Komtar and is very close to a lot of eateries, restaurants and coffee shops. The room is very clean and bathroom toiletries are quite complete, as well as iron n ironing board, hair dryer. All the staff are very friendly n helpful n always greets with a smile. Buffet breakfast spread is very nice too. Totally enjoyed our stay there. Will definitely stay there again during for our next visit.

I had a wonderful 3-night stay at AC Marriott Penang. The bed was incredibly comfortable, with soft linens and those long pillows I absolutely love! The room was spotless and well-kept throughout my stay. What truly stood out was the warm hospitality from the front desk team — they were welcoming from the moment I checked in, even recommending a nearby massage spa along with their preferred masseurs. I was genuinely impressed that despite only a brief encounter at check-in, they remembered my name every time I passed by. Small gestures like that made the whole experience feel extra personal. Highly recommended!

Shangri-La Golden Sands truly embodies relaxation, with a welcoming atmosphere, friendly staff, and a laid-back charm. The food is excellent, the beach is beautiful, and guests also enjoy the convenience of a complimentary shuttle service to downtown Georgetown via Jen Hotel.Kudos to them!

I recently stayed at the DoubleTree by Hilton in Penang, Batu Ferringhi, and honestly, I’ve never been so disappointed with a Hilton property. The room we were given was dusty and had plaster bagworms (household casebearers) almost everywhere; on the curtains, the ceiling, and even one crawling on the bed. When we called reception to report it, they offered to change our room but said they couldn’t give us the same setup (we needed two single beds since I was traveling with a friend). We then asked for housekeeping to at least clean the room. When the staff member arrived, even he was shocked by the number of insects and said he had never seen them before. He called the reception himself to report how serious the issue was. and only then did they suddenly manage to find a similar room available on another floor. Since it was already close to midnight, we agreed to move. Unfortunately, the new room was smaller, still dusty, and although there were fewer bagworms, we still saw some near the curtains. Overall, the whole experience left a bad impression. The location is good, and breakfast was excellent, but the cleanliness and response to the issue were unacceptable, especially for a Hilton brand. I truly hope the management takes this feedback seriously and addresses the pest and housekeeping issues because the potential of this hotel is there; but the current state doesn’t justify the price at all.

Love the design of the hotel. The room is huge by Penang standard and comes with lots of carpark. We had a really comfortable stay at Sho. The cons is the location which is located slightly away from the Center. The water pressure in the shower is sometimes too low. These are minor problems. Definitely will visit again

It is more budget friendly hotel for families. It's basic, but adequate. Reception is too big and void of furniture and decor. I was given a corner room with door opening to the side away from corridor, though it made room smaller, but it was good as it prevented light spill underneath the door, and noise from noisey neighbors. Only partial view of the sea, as very high rise condos infront of hotels took all the prime estate. The shower is too near the glass panels and hot water doesn't work the maintenance guy have to come on 2 days to get it right. I hate the cold shower. The AC is cold, newly renovated, but noisey. TV channel is not the best, get to watch very old movies, like 60s. Breakfast is Buffett style, not the 5 star hotel type, but still a good spread. Didn't use the pool but it's fun for families. Getting to the beach is thru lifts on the 7th floor, which brings you down to 1st floor to beach, but access is only from 8am to 8 pm. Signage is no good. Wouldn't stay here again, though cheaper, but too basic, it's a watered down Holiday inn.

Great service from the reception, especially Mr. Sri Restaurants, Chulia streets where most pubs are located are all within walking distance. A bit tricky to find the hotel carpark as the entrance is under a shop house pillar with BIG word Honda at the side wall Recommend to walk to Red garden food court, nice food and vibes with performance

The hotel is conveniently located and offers a pleasant stay. However, the centralized hot water supply can be improved, as I’ve occasionally experienced a lack of hot water. The fan is noisy and could benefit from some maintenance. On the positive side, the air conditioning works well, and the daily room cleaning is thorough. The bed is comfortable, and everything else is well-maintained. Parking is available but limited. The view from the hotel is truly breathtaking!