4-Star Hotels in Perak, Malaysia

This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus. However, there were a few areas that could be improved: Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside. Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food. Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished. Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.

The location is decent, with a few restaurants nearby. It's about a 20-minute walk to Old Town and a 10-minute walk to Dessert Street Night Market. The hotel has been renovated, but the management and service quality could use some improvement.

⭐ Overall Rating • ⭐ Approximately 4.2 / 5 (mostly positive) • One of the few international brand hotels in Ipoh (Marriott Group) ⸻ 👍 Pros (Key points you'll care about) 1️⃣ New + Stylish Design • Renovated old hotel → now features a modern, minimalist European style • Rooms are new, clean, and offer decent space 2️⃣ Great Location (Core) • Close to: • Old Town (food) • Shopping malls / cafes • Very walkable 3️⃣ Complete Facilities • Rooftop pool (great for photos) • Gym, bar • Wide variety of breakfast options 4️⃣ Overall Good Service • Most reviews: staff friendly, English communication is fine ⸻ 👎 Cons (Real but Important) ⚠️ 1️⃣ Service ”sometimes inconsistent” • Slow check-in during peak hours • Occasional complaints: booking communication issues ⚠️ 2️⃣ Breakfast has room for improvement • Some say items aren't refilled promptly ⚠️ 3️⃣ Specific room type issues • ”Windowless rooms” (dark rooms) exist • Occasional AC/noise problems ⸻ 🎯 Is it for you? 👉 Recommended for: • Those who want a ”comfortable + reliable” stay (more stable than boutiques) • Couples / short getaways / families • First-time visitors to Ipoh 👉 Not ideal for: • Those seeking ultra-high value for money (Ipoh has many cheaper options) • Those looking for an ultra-luxury experience (it's not a 5-star experience) ⸻ 💡 My Advice (Key points) 👉 If your budget allows: ✔️ It's worth staying (one of Ipoh's top 3 hotels) 👉 When booking, pay attention to: • ❗ Avoid windowless rooms • ❗ Choose a higher floor • ❗ You can skip breakfast (Ipoh has better food outside)

The room was clean, the location was good, and the service was fine. However, the front desk gave me a room facing the main road, and the soundproofing of the windows was terrible. It felt like I was sleeping by the roadside all night, listening to motorcycles and cars speeding by. I didn't get any good rest at all. If you have a choice, definitely pick a room that doesn't face the main road, otherwise, forget about getting any sleep at night.

First time try out. Lobby is nice and cosy except personally I don’t like the room. Soundproofing of the door is terrible and the theme colour of the room I don’t really like it. It doesn’t give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didn’t took picture of the room cos I just want to faster get over for 1 night and check out. I won’t be back. P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.

The place is clean and overlooking the park. The space is just right for 8 of us. Easy check in. Thanks for allocating two parking spaces near the lift entrance. Will be great to have bathroom slippers. The bathroom floor is a little slippery for seniors like me. Please check the water heater, the hot water supply is not consistent.

The hotel's proximity to various locations is a significant advantage. This is not my first stay at this establishment. I highly recommend this hotel and the staff are exceedingly helpful. I have encountered an issue with room 818, specifically the shower and sink area. The water is not flowing properly.

This hotel truly offers a special atmosphere. The staff went above and beyond; our names were even on a welcome board! We were upgraded and treated like VIPs. The general manager clearly fosters excellent hospitality. Even a waiter moonlighting as a village trekking guide made our experience unforgettable. It felt more like a home than a hotel. If you're looking for authentic warmth and connection, this is it!

I am satisfied with everything in the hotel. No doubt one of the best serve for breakfast with roti canai, nasi lemak, pulut kuning, nasi impit with kuah kacang, laksa etc

A new apartment hotel in Ipoh. The facilities provided in the room make you feel at home. It's a bit scary if you're a woman and alone, since this hotel is a new hotel, and there aren't many visitors during weekdays. When I stayed, I was the only occupant on that floor. The safety bar function for the parking lot is not yet function. The hotel could probably provide a place to hang clothes since there is a washing machine. Overall, this hotel is comfortable and the location is also close to Ipoh Parade, and near AC Mariott. The food ordered at the cafe is also delicious. Reasonable prices. Looking forward to stay at this hotel again in the future. Suitable for family.