5-Star Hotels in Macau, China

It's very clean and big. Also very convenient to see major attractions. My kids really enjoyed well in the swimming pool and water park. Food court and many restaurants were easily accessible. Overall very good stay.

The front desk staff kindly offered us a complimentary upgrade to a twin room, which even boasted beautiful night views of Big Ben. The location is truly excellent. Housekeeping was also exceptional; they meticulously tidied up our personal items and neatly arranged them. We were even gifted a teddy bear and a rubber ducky. I had specifically requested a customized teddy bear with my name when booking, and I was absolutely delighted that they fulfilled this special request. Breakfast was delivered directly to our room, and the service throughout our stay was fantastic. The hotel itself is incredibly convenient, offering a wide range of dining, shopping, and entertainment options. We will definitely choose this hotel again for our next visit. Its superb location means you can capture beautiful photos wherever you go! In short, it was an absolutely brilliant stay!

The highlight of my Macau trip was definitely this hotel. Its location is excellent, right opposite Fisherman's Wharf and next to the Sands Hotel, making it incredibly convenient for getting around. The hotel boasts excellent facilities; the rooms are particularly spacious and spotlessly clean. What I loved most was the resort aspect. The outdoor pool is generously sized, beautifully landscaped, and lined with plenty of lounge chairs, creating a truly relaxing atmosphere. Given how hot Macau is this season – even the evenings are muggy – being able to take a dip in the pool was incredibly refreshing and comfortable. The service was also outstanding. While some staff members might not have spoken Chinese, their attitude was consistently wonderful. Every single staff member offered a genuine smile and showed no sign of impatience whatsoever.

Traveling solo with two children, I placed a high priority on transportation. From the airport, you can take the Grand Lisboa shuttle. The two hotels (Grand Lisboa and Lisboa Hotel) are actually just separated by a narrow street, so you don't have to worry about walking long distances. I had pre-booked the complimentary airport pick-up service. The driver was incredibly enthusiastic, helped with our luggage, and even introduced the hotel's various services – truly an outstanding experience. When it was time to leave, I also arranged a car through the front desk to take us to the Taipa Ferry Terminal. I found the hotel's cleanliness and facilities to be excellent. As it's an older hotel, the decor has a classic 'old money' charm. They even proactively upgraded our room for free when they saw I was traveling with two children. The Wi-Fi, power outlets, toiletries, and complimentary beverages were all top-notch – truly hassle-free. Right downstairs from the hotel is a very large bus station, offering excellent connectivity. There were also incredibly helpful guides at the station who assisted us in scanning QR codes with WeChat or Alipay to register for the local transport pass, making getting around absolutely hassle-free. Nearby attractions, such as the Ruins of St. Paul's, are wonderfully uncrowded if you visit before 8:30 AM, allowing you to easily avoid the peak tourist rush. All in all, my stay at the Lisboa Hotel truly made this trip a fantastic experience!

I had an amazing experience staying at this hotel in Macau! The location was fantastic, making it easy to explore the city’s main attractions. The room was spacious, clean, and very comfortable. The staff were always friendly and ready to help with any requests. I also enjoyed the great facilities, especially the pool.

This hotel truly has a lot of character. If you're looking for a change from the typical casino hotels in Macau, this place is definitely worth trying. The breakfast was exquisite, and the stunning view from the balcony was truly unforgettable. My only regret is that, due to its historic renovation, there's no elevator. However, the service is excellent, and the staff were happy to help with our luggage.

It really a fantastic day for me, I ordered the room for celebrating the 5th Wedding anniversary. I contact the hotel for special decoration the room for given a surprise to my wife. All the arrangements and connections via the email response are very efficient and supportive. When I check in Hotel the front desk staff already notice the staff 小魚to welcome me and ask the details when can inside the room to decorate. I really appreciate 小魚、Mia and Ceci created an amazing experience for me and my family. Their creativity and passion really great . Next time when I travel to Macau , I still will memories today. Appreciate again what 小魚arrangement.

Coming from Hong Kong where rooms at the same price point are often just 20 sq m, I was immediately blown away upon arriving in Macau – the room was absolutely massive, haha! The decor shows its age, but it's very well-maintained. The service was excellent. They noted our anniversary and sent a complimentary cake and fruit. Service requests via phone were also very prompt, and the front desk concierge was great. The vibe at DC was just okay; I heard the place next door is more fun. For purchases within the mall, it's worth getting a membership card at DC first, as it offers discounts. Would definitely stay here again!

It's a reliable, established hotel, though it's an older property. I was pleased that the front desk upgraded my room. The room itself was spacious and clean. I'd highly recommend this hotel for families with children; it provides a calm atmosphere conducive to a good night's sleep, without the excessive glitz and over-the-top entertainment often found in other establishments. Personally, I don't think other casino hotels are suitable for kids. While the facilities are a little dated, the hotel is impeccably clean overall, and the soundproofing is also good. Macau isn't very big, and public transportation (buses) is convenient. Located in the old town, it offers a great opportunity to experience the daily life of local Macau residents.

Room is spacious and clean Location is okay its near grand lisboa within 5-15 mins walk and maybe 20mins walk in senado square. Front desk is friendly and accomodating. However staff in pool area doesnt speak much in english and we encounter unpleasant service in swimming pool area,staff prioritize what they called “ the Regular chinese old woman” that always goes there and she acted like she own the swimming pool and staff there gather in a corner talking pointing and looking at us and we know theyre talking about us and as we make ourselves enter in the swimming pool.like we have a common sense and know what we are doing and we are just on the side of the pool and they keep on like bothering us that we should be just on the other side when we are just on the corner minding our own business coz that old woman feel entittled and thinks that she owns the place! It make us feel bothered instead of being relaxed swimming we felt unwelcomed. We ended up getting pissed and left and we go to the shower room and we just touch a towel and one old woman again get angry out of nowhere and says not to touch the towels and she asked if we are from philippines and said we must needed to be assisted and not to touch things.We just entered the shower room for like 10 seconds and ended up having this heated argument with the rude lady and the staffs just keeps on yapping to each other with their language instead of settling the misunderstanding between us and the old lady . not leaving us like we didnt exists.before we enter one kind staff said we can take towels in that shelves and later on the staff explains that those old chinese rude womans are regular there and we just need to let their rudness slide not sure if the hotel tolerate this kind of guests behavior. We got offended as first timers to checked-in to your hotel and your so called “regular”makes your guests feel uncomfortable and unwelcome and ruined our experience instead of having a good one. They obviously can be defined as “Racist”.