The hotel's hardware is okay, but the software isn't. The service needs improvement. The hair dryer in the room broke, and I called the front desk to get a new one. I waited over 10 minutes before someone came to check. They just tried to see if it was actually broken, and once they confirmed it was, they offered to bring a new one. I waited another 10 minutes. It was my first time washing my hair since arriving in Tibet, and I was so terrified of altitude sickness. Couldn't they have brought a new one the first time they sent someone? My friend had altitude sickness and wanted to have his blood oxygen meter checked, but the front desk said another guest had borrowed it and hadn't returned it, so they couldn't take the test... I was speechless. They're using the Hilton name to offer service that's inferior even to boutique hotels. Consider it a lesson learned...
Hotel near Nyingchi Downtown Area,Nyingchi96.9% of visitors choose this area
MMoris19892025.05.04
Absolutely super five-star service experience👍👍👍From the Hada and ******* clothing experience at the hotel, parents forget the discomfort caused by altitude sickness. Manager Li of the hotel arranged the airport drop-off and butler service very carefully. There is an oxygen concentrator in the room. It is recommended that you book or consult the chartered car tour to Basongcuo and Yarlung Zangbo River directly at the hotel. The cost-effectiveness is high, and the vehicle is very clean and spacious. The handmade incense making experience class of Teacher Zhao and Sister Ram allows adults and children to calm down and feel the local customs and customs, and very patiently satisfies the children's curiosity and thirst for knowledge. The afternoon tea in the hotel lobby bar must be experienced, and the breakfast is very rich. The Yajiang fish, ******* incense pork chops, and stone pot chicken at Linzhi Banquet on the first floor must be tried. Basically, we have three meals in the hotel restaurant. Teacher Zhao also personally sent us our own ******* incense as a souvenir, and the children were very excited. When we left, Manager Li drove us to the airport in person. There are many five-star hotels with good service, but there are definitely not many five-star hotels that provide such meticulous service throughout the journey!
Hotel near Barkhor Street/Jokhang Temple,Lhasa29.9% of visitors choose this area
SSubhankar Mukherjee2024.07.01
The service is the worst of all hotels where we have stayed worldwide. It is worse than even any 1-star rated hotel in China. Right from the entry, the check in is chaotic. No one attends to luggage. It takes 2 hours to do formalities and return passports. In Room dining, the order is a huge challenge. They take 2 hours to take order and deliver the food after 1 hour, when they serve only the food in a plate. No seperate dishes or any cutliaries (spoon or fork or chopsticks ... nothing provided). When you point these out, they say sorry and take another 1 hour to bring plates, chop sticks etc. BY now 5 hours passed and food is so cold and not eatable. This is a regular scenario ... repeated 3 times, I.e. everything we placed an order. It's a huge challenge.
On amenities, the beds are extremely uncomfortable. If you just take a turn while sleeping, the other person is sure to wake up. They call king size bed .. it's two seperate beds kept side by side with cheap quality spring mattress.
On breakfast, it's very limited and every day same menu. No varieties, the food taste is horrible as well. Extremely bad experience.for the price that is paid. The feeling has been a complete waste of money, sleepless nights, staying hugry and waiting for food post order for 5.hours every time we ordered room dining. The same situation in restaurent as well.
Hampton by Hilton Shannan is a new hotel that only opened at the end of 2024. The hotel's facilities are very complete, all are intelligent voice control, the mattress is very comfortable, and very clean, the room is large, the toilet in the bathroom is a smart toilet, more advanced than the one in my house, can be remote control, remote control smart toilet This is very suitable for me, Because I'm hard on the toilet on the ordinary. We went to the hotel and gave us a free upgrade of the room type, and also sent welcome fruit. The hotel minibar's Coke Qixi, soda water mineral water is free to drink, breakfast variety is many, taste is also very good, this price is very worth it. And one thing worthy of praise is that the lobby manager also helped me book 5 rooms at Hilton Huiting Hotel Lhasa. The price is 80 yuan cheaper than the above. This service can be praised. I will stay here next time I travel to Shannan.
Hotel near Nyingchi Mainling Airport,Mainling2.2% of visitors choose this area
GGuest User2024.07.14
The room layout is reasonable, the color matching is good, and it is full of ethnic characteristics. The paintings and photos on the wall are artistic. The most delightful thing is that the balcony is large enough to overlook the hotel garden, the Yarlung Zangbo River and the mountains beside the river. The hotel waiters are very considerate and enthusiastic. The two handsome ******* guys we met, one is called Tashi Tsering, and the other one I forgot his name, kept asking us questions and providing help at any time.
The hotel has ******* characteristics. Afternoon tea and small gifts are provided upon check-in. The service is also very good. The waiters AD and BW are very enthusiastic. Luggage is delivered to the room and oxygen tanks are provided for free. The breakfast is rich and of high quality, no different from Shangri-La hotels in first- and second-tier cities. It is basically dark here at 9 o'clock. It would be better if dinner could be delayed to 22:30. I will stay here again next time I come to Lhasa.
I stayed at the Chomulangzong in Shigatse again after a few years, and the feeling I had was still good. First of all, its location is very convenient. The hotel provides pick-up and drop-off services when going to Tashilhunpo Monastery during the day. Drinks were also provided when checking in. I washed my clothes in the hotel, which was very convenient. It was great. The staff was very helpful. I will stay here again next time.
The hotel faces Mount Nanga Bawa, the rooms are clean and hygienic, and the huge floor-to-ceiling glass windows allow you to enjoy the ever-changing beauty of Mount Nanga Bawa while drinking tea and taking a rest in the room. It is really wonderful to have a close conversation with the father of the snow mountain! The rooftop viewing restaurant is also a good place to check in. The snow-capped mountains in the distance, the peach blossoms and barley nearby, and the Yarlung Zangbo Grand Canyon form a beautiful picture. If you are lucky, you can also enjoy the wonders of the golden mountain in the sun.
Hotel near Barkhor Street/Jokhang Temple,Lhasa29.9% of visitors choose this area
GGuest User2025.06.13
The room was clean, well-equipped, and featured smart controls. Even the disposable toiletries were of excellent quality. I was particularly impressed by the two Zhuomas at the coffee shop; they were incredibly helpful. Especially Suoqu Zhuoma: I wasn't familiar with the laundry machines, and she enthusiastically offered her personal assistance with them, notifying me as soon as my clothes were clean. She even prepared a delicious coffee for me and brought some tasty snacks. The front desk also thoughtfully arranged some morning pastries, as I didn't have time for a full breakfast due to my flight schedule. It was truly a fantastic experience. If I return to Lhasa, I will definitely choose this hotel again; it genuinely made me feel right at home.
Very Good
1389 reviews
9.2/10
Price from
RUB 5,657
per night
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9.4/10
Outstanding
SSubhankar MukherjeeThe service is the worst of all hotels where we have stayed worldwide. It is worse than even any 1-star rated hotel in China. Right from the entry, the check in is chaotic. No one attends to luggage. It takes 2 hours to do formalities and return passports. In Room dining, the order is a huge challenge. They take 2 hours to take order and deliver the food after 1 hour, when they serve only the food in a plate. No seperate dishes or any cutliaries (spoon or fork or chopsticks ... nothing provided). When you point these out, they say sorry and take another 1 hour to bring plates, chop sticks etc. BY now 5 hours passed and food is so cold and not eatable. This is a regular scenario ... repeated 3 times, I.e. everything we placed an order. It's a huge challenge.
On amenities, the beds are extremely uncomfortable. If you just take a turn while sleeping, the other person is sure to wake up. They call king size bed .. it's two seperate beds kept side by side with cheap quality spring mattress.
On breakfast, it's very limited and every day same menu. No varieties, the food taste is horrible as well. Extremely bad experience.for the price that is paid. The feeling has been a complete waste of money, sleepless nights, staying hugry and waiting for food post order for 5.hours every time we ordered room dining. The same situation in restaurent as well.
GGuest UserThe hotel has ******* characteristics. Afternoon tea and small gifts are provided upon check-in. The service is also very good. The waiters AD and BW are very enthusiastic. Luggage is delivered to the room and oxygen tanks are provided for free. The breakfast is rich and of high quality, no different from Shangri-La hotels in first- and second-tier cities. It is basically dark here at 9 o'clock. It would be better if dinner could be delayed to 22:30. I will stay here again next time I come to Lhasa.
CCicidefeixiangshijieI stayed at the Chomulangzong in Shigatse again after a few years, and the feeling I had was still good. First of all, its location is very convenient. The hotel provides pick-up and drop-off services when going to Tashilhunpo Monastery during the day. Drinks were also provided when checking in. I washed my clothes in the hotel, which was very convenient. It was great. The staff was very helpful. I will stay here again next time.
KKa LeeThe hotel's hardware is okay, but the software isn't. The service needs improvement. The hair dryer in the room broke, and I called the front desk to get a new one. I waited over 10 minutes before someone came to check. They just tried to see if it was actually broken, and once they confirmed it was, they offered to bring a new one. I waited another 10 minutes. It was my first time washing my hair since arriving in Tibet, and I was so terrified of altitude sickness. Couldn't they have brought a new one the first time they sent someone? My friend had altitude sickness and wanted to have his blood oxygen meter checked, but the front desk said another guest had borrowed it and hadn't returned it, so they couldn't take the test... I was speechless. They're using the Hilton name to offer service that's inferior even to boutique hotels. Consider it a lesson learned...
GGuest UserThe room is very clean and hygienic.
The breakfast is good, with rich variety and spacious environment.
The bedding is very comfortable, clean and has no smell of smoke.
Oxygen is available 24 hours in the lobby, and hot drinks are welcome - Rhodiola in the lobby: I have not experienced these two.
Coke and Wanglaoji are free in the room.
It is worth noting that not all rooms have oxygen, and you need to book a ”room supply” room.
The hotel restaurant is also OK. The portion is large and the taste is good, suitable for those who don't want to walk out.
Hotel near Drepung Monastery/Jinzhu West Road, Lhasa
Price per night from:RUB 4,448
9.7/10
Excellent
MMoris1989Absolutely super five-star service experience👍👍👍From the Hada and ******* clothing experience at the hotel, parents forget the discomfort caused by altitude sickness. Manager Li of the hotel arranged the airport drop-off and butler service very carefully. There is an oxygen concentrator in the room. It is recommended that you book or consult the chartered car tour to Basongcuo and Yarlung Zangbo River directly at the hotel. The cost-effectiveness is high, and the vehicle is very clean and spacious. The handmade incense making experience class of Teacher Zhao and Sister Ram allows adults and children to calm down and feel the local customs and customs, and very patiently satisfies the children's curiosity and thirst for knowledge. The afternoon tea in the hotel lobby bar must be experienced, and the breakfast is very rich. The Yajiang fish, ******* incense pork chops, and stone pot chicken at Linzhi Banquet on the first floor must be tried. Basically, we have three meals in the hotel restaurant. Teacher Zhao also personally sent us our own ******* incense as a souvenir, and the children were very excited. When we left, Manager Li drove us to the airport in person. There are many five-star hotels with good service, but there are definitely not many five-star hotels that provide such meticulous service throughout the journey!
AAnonymous UserIt has been a long time since I stayed in such a favorite hotel. I just regretted staying for only one night. The moment I entered Songtsen, all the fatigue and discomfort during the journey were swept away. The hardware and software are good. There is an oxygen concentrator in the room and the scenery is pleasant. There is a lake in the hotel, and there are various activities to experience. There is also an Arc'teryx. The hotel's own boutique is also good. There are various souvenirs suitable for giving, as well as yak wool scarves, clothing, etc., which are all very exquisite. Breakfast and dinner are solved in the hotel, and the taste and price are good. Songtsen is really the biggest surprise of this trip to Tibet.
GGuantouboluobaoThe front desk staff of the hotel was particularly warm and friendly and prepared welcome fruit for us. Since the next day was an early flight, she could not enjoy breakfast at the hotel. She specially prepared breakfast for us in advance and let us take it away. The room is very new and the airport can be seen outside the window. I thought the sound of the plane would be very noisy, but I didn't expect the sound insulation effect to be excellent. After taking the plane back to Shenzhen, the hotel also asked us whether we had arrived safely. Next time I come to Lhasa, I will definitely choose this hotel, adjacent to the airport, it is really convenient! It only takes one or two minutes to drive to and from the airport, very intimate 😍
Ssunny1029Borrowing my mother's account to comment ~
It can be said that the trip to Lhasa was to check in Songzan. The expectations were high before departure, but I didn't expect that I would still be amazed by the beauty here.
The housekeeper Luosang called to inquire about the arrival time before checking in, and he was already waiting at the door to greet us warmly when he arrived at the hotel. Lhasa in winter is more prone to altitude sickness than in summer. The housekeeper first took us to rest in the hotel lobby and tasted the special highland barley milk cakes and sweet tea, which was as warm as welcoming his friends to visit his home.
The battery car arrived directly at the guest room, and the door was opened with an ancient key. The ******* fragrance came out. The ******* decoration style is unique and elegant. The sunlight filled the living room through the ******* window. Language cannot describe this warm feeling.
Every Songzan person I met in the hotel is sincere and lovely. They really treat us as guests from afar, allowing us to have a more comfortable stay.
Breakfast is on the second floor, and you can overlook the Potala Palace. It's a pity that the Western restaurant on the third floor is closed recently. For dinner, I chose the ******* restaurant on the second floor. The dishes are very good. The restaurants are very quiet and the atmosphere is very good.
There is also a boutique next to the hotel lobby. The scarves from Nole and the carpets from Kavajian are worth buying.
I really don't want to leave. I will bring my family here again if I have the chance.
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