3-Star Hotels in Penang, Malaysia

Stayed here for four out of five days in Penang. Finally got a twin room with a beautiful city view – excellent value for money! The sink is quite deep, which was handy for a quick wash of intimates. There's a 7-Eleven about 500m across the street, and a small convenience store right opposite, making it super easy to grab water and other essentials.

I had a pleasant stay at the hotel. The hotel is well located and offers convenient access to nearby attractions and transport options, which made getting around very easy. The room was clean, comfortable, and well maintained, providing a relaxing environment after a long day. Housekeeping did a good job, and the overall atmosphere of the hotel felt calm and welcoming. The staff were courteous and professional, and check-in and check-out were smooth. Amenities were adequate and met expectations for a comfortable stay. Overall, it was a satisfactory experience, and I would consider staying here again in the future. Almost every object in the main hall of this hotel has a history and a meaning, and some of them have price tags, for those who are interested in purchasing and owning them. Therefore, this hotel is more than just a hotel, it is also a museum and an antique store. Always an exceptionally and aesthetically unique experience here. The centerpiece of this hotel is a square Zen garden, with a rectangular open sky roof that lets rain in to nourish the plants indoors. This very much adds to the relaxing ambience of the place. One of the best places to hang out at this siz8able hotel is at the commons, where there are comfy leather couches, a TV, a fridge, a water dispenser, an ironing board and also worth mentioning a bookshelf filled with books and board games. It is open for all registered hotel guests to use, and is nicely equipped and furnished. The hostel is on its perfect location. It has swimming pool. Working shower with heater. Also, clean toilet. I recommended place to stay for solo travelers Excellent location, walking distance to all tourist attractions and the CAT bus stops are just 5mins walk. The hotel has a traditional Chinese atmosphere. A small swimming pool. Room, toilet and bathroom are clean.

This hotel in Penang is located near Penang Hill and Kek Lok Si Temple. I chose it because I saw that it's not far from George Town by taxi. The hotel facilities are comprehensive enough for basic needs. Although bottled water isn't provided, there's a water dispenser on the floor, and a kettle in the room for refilling. The space is a bit small, so the bathroom layout is a little inconvenient, and you can hear the drainage sometimes. The room has independent air conditioning, and it cools down quickly once the key card is inserted. The hotel is in a residential area nearby, so you can experience local markets and food stalls. There are a few eateries with simple yet good food.

Stay 1 night for 2 rooms (ambassador room & counselor queen), overall all okay but counselor room bit hot because aircond was located near door & blocked by toilet so can’t reached bed very much.

Honestly cozy. Nothing to complain about. Room size is above average, with ample space for luggages. Bathroom seems a bit smaller at first glance but it's actually quite wide, especially at the shower area. The rainfall shower head has slightly lower water pressure and the heat control could get on the hotter side, but it's fine. I especially appreciate their 24-hour receptionist. We checked in at around 12.30 without any issues.The receptionist offers toothbrushes, shower caps and sanitary bags upon check in, and everything else is in the room. Really thankful for the slippers too, rare to see hotels at this price point providing them. Cleanliness is decently good as well, no glaring issues. Overall it was a very comfortable stay. I'm just here for a night and checking out the next morning, but I'm more than glad that it was so comfy.

This was my third time booking with this hotel. Unfortunately! When were about to leave in the evening heading to the airport to catch my wife's flight, the lift broke down at level 5. I tried call out for help and contact phone numbers posted on the wall of the lift, but all went without luck. I tried to press the emergency button in the lift, but it was hard to press to release alarm.. We waived at the CCTV but no action at all. After a while a guest heard us and went immediately down to report to the reception. The service guys came up and advised us to stay calm and wait to lift service to arrive because they were not able to open the doors. After 1 hour the service man arrived and opened the door for us so we rushed to book a grab to the airport immediately. Finally we have arrived at 9:00 pm before the flight at 10:30pm. Thank god that Malaysia gentel man heard the dying alarm sound and went to investigate, otherwise we would have been stuck the whole night and lost the flight. From the bottom of our heart, thanks to that Malaysian hero. For the hotel management, you need to check your CCTV, and regular service of lifts and contact number for immediate support and pickup phone calls. I will never book at this hotel again.

Let me give a rational evaluation of this hotel. I don't mean to advise anyone not to stay at this hotel. The hotel has good hygiene conditions and the air is also very sweet. However, when I checked out the next morning, there was no one at the hotel front desk. There was a phone on the table at the hotel front desk, which was definitely asking guests to call to check out. However, I called many times but no one answered, which delayed me a lot of time. In order to take a plane to Kuala Lumpur as soon as possible and then take a luxury bus to Singapore from Kuala Lumpur, I had already booked my ticket in advance at a price of 180 Malaysian Ringgit, and I couldn't refund it. So I had to choose the method of asking the hotel to refund my deposit online, and then quickly went to the airport. As a result, I still couldn't catch my flight. I only spent 274 yuan to change my flight ticket, This caused me to miss the luxury bus, so I had to spend 50 Malaysian Ringgit to buy a new bus ticket. This bus was just an ordinary bus, and although I paid the deposit in cash, it was the hotel's mistake. The hotel should have refunded the deposit to me through online payment. I messaged the hotel a lot, but the hotel only responded by asking me to contact me through WhatsApp. However, because I am Chinese, Chinese policies do not allow me to use WhatsApp. We Chinese can only use WeChat, and Chinese people want to use WhatsApp It's difficult, but it's easy for foreigners to use WeChat. I gave the hotel my WeChat ID, and so far no one has added me on WeChat, let alone refunded my deposit. Because the hotel didn't answer the phone, I lost a lot of money and my original travel plan was disrupted. I asked the hotel to complete the refund of the deposit before the 26th, but there was no news. I don't want the deposit anymore, and I want to write a negative review. I just hope the hotel will learn from this lesson and not be so irresponsible to tourists in the future

I only stayed one night. The hotel has a nice view and is on a high floor. Breakfast was quite good. The bathroom only had a shower, no handheld showerhead. Even with all the lights on, the room was still very dim, which felt a bit off. Overall, the hygiene was good. The hotel's location is excellent, and the service attitude was good.

2nd time staying here and both times were excellent experiences. Very clean and modern hotel with minimal amenities, which was not something in consideration for my trips. The staff from security to reception were very friendly, with special mention to day duty reception lady Shai (apologies if I got your name wrong). Her help and sincerity made my stay a joy.

Went with my mom. Took Cyan Room with breakfast. Location wise, very good. Very near to the photo spot, the George, the Crest Collection, Blue Mansion, Chulia Street, Love Lane, the Kimberley Market. Lots of food options around. The things I find a bit difficult are the room cleaning service timing. Because the first day, the person came even before the breakfast time (7pm - 10:30pm) is finished at 9:30am. Then we went out and came back around 2pm, then came again at 3:30pm, when they said the room cleaning starts after 4pm. So a bit difficult to predict and avoid the timing. Gave 2 water bottles everyday. But since room service only after 4pm, I requested the water bottle first, 2 days at counter got immediately after, but one day, called from the room, didn't come at all until 5pm when we went down to the counter to ask. Room cleanliness could be better. The bedsheets had a bit of stains but I didn't mind. Water pressure is a bit weak. The hair dryer even weaker. Otherwise, good location to stay, in the middle of Georgetown, accessible to every location easily.