I just wanna say huge thanks to the fo during cny 17/2 we checkin, forgot her name but shes malay wearing scarf bawal a little bit tembam and cute! She was so kind and patient to arrange our request for birthday deco in our room, she apologized for not noticing my notes on the booking but its okay! Love the ambience of the hotel! Overall it was very nice! Will repeat on staying here next time!
I recently stayed at this hotel and had a very pleasant experience overall. From the moment I arrived, the staff were friendly, welcoming, and quick to assist with check-in. The lobby was clean and well-decorated, creating a great first impression.
The room itself was spacious, comfortable, and tidy. The bed was especially cozy, and I appreciated the small details like complimentary water, toiletries, and reliable Wi-Fi. Housekeeping did a great job maintaining cleanliness throughout my stay.
One of the highlights was the hotel’s location, which made it easy to access nearby attractions, restaurants, and transport options. The breakfast provided was also satisfying, with a decent variety of choices to suit different tastes.
There were a few minor drawbacks, such as slight noise from the hallway at times and limited parking space, but these did not significantly affect my overall stay.
Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay. I would definitely consider coming back in the future.
🧼 Hygiene:
It's alright, generally clean. Didn't feel uncomfortable.
🙋♀️ Service:
Also okay. Nothing particularly surprising, but everything you need is there.
❄️ Air Conditioning:
I really need to mention this point 🥲 It wasn't cold enough... In Penang's weather, this is a bit of a drawback.
🚗 Parking:
Coming back at night was a bit of a nightmare. 👉 No parking spaces available. Had to find my own, which was a bit troublesome.
Great location. Hotel located near the Hin Bus Depot, plenty of great foods around.
Great view. My room was facing Komtar Tower and i have a really great window view.
Service Tiptop. From check-in, to check-out, and keeping the luggage, all staff are very helpful and welcoming.
Great Facilities. Just manage to use the pool, and i love the view and, not to crowded.
Location around 1.5 km away from many tourist attractions, like upside museum, UNESCO heritage sites etc.. we had to grab taxi everytime. There is a pool on 1st floor, big enough for children to swim around. Its from 7 am to 7 pm. But to be honest, it could be until 9 pm, kind of strict rules. Check-in counter staff was not that welcoming / nor smile, neither kind words/ But cleaning staff and security was kind, smiling every time as we enter the hotel.
I recently booked two rooms at OZO George Town Penang for a family trip with my parents and uncle, and we had a brilliant stay.
The Highlights:
- Stunning Views: We were stayed on Level 10, and the views were fantastic—we had a clear, sweeping look at the entire Penang Island right from our room.
- The Rooftop (Level 22): You absolutely have to head to the top floor. Level 22 features the pool and gym, offering a breathtaking 360-degree view of the island. It’s easily one of the best vantage points in the city.
- Superior Comfort: After long days of exploring, the beds were incredibly comfortable. Everyone in the family mentioned how well they slept.
- Excellent Service: The reception team was very friendly and made the check-in/out process seamless for our group.
Location:
The location is perfect for anyone wanting to experience Georgetown. Many local spots are within walking distance, and for anything further, it’s just a very short and affordable Grab ride away.
Highly recommended for families or anyone looking for a modern stay with the best views in town!
I just stayed for one night. Which was enough for me.
Be aware this is not part of the official Rainbow Resort Hotel. Upon seeing my confirmation, the receptionist told me my room was an Airbnb. The building is a hotel as well private rooms that are rented out.
The room itself was very spacious, 70 sqm with one bedroom and a living space. It had obviously been repainted recently (it smelt a fresh paint) so the walls were clean. Air conditioning and basic amenities were provided.
The building itself, has seen a lot of wear and tear. If you’re on a budget and want a spacious room it will meet your needs.
For the price I think it’s quite reasonable if you’re there for a short stay.
The hotel is next to a beach, and a swimming pool downstairs. There a few restaurants across the road.
The place was nicely located where I had my activities and is connected to St Giles which is a bonus. Nearby shops and a mall makes it good. Location to travel to food places also is convenient. Aircon on the floor is nonexistent though and as my room was closer to the end of the floor WIFI connection was bad and weak. You get it but like 1 bar. Room are a bit cramped with 2 beds but it’s fine if you are only using the place to wash and sleep. Price wise is affordable so I cannot complain too much about the room as it is what you pay for. Reception service was good and pleasant with helpful staff. Room smaller than advertised so you might want to lower your expectations. Amenities are good as I like the fragrance they provided.
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, and the staff were incredibly friendly and helpful throughout my visit. The location was also very convenient, with easy access to nearby attractions and transportation. I especially appreciated the attention to detail and the overall relaxing atmosphere. I would definitely stay here again and highly recommend it to others.
The hotel is clean and the location is great. The staff are all incredibly friendly and there are cute cats around! They offer free bicycle rentals, which is super convenient for getting around Penang, though the roads can be a bit challenging to ride on, so be careful. There's a coffee shop downstairs and a bar upstairs, and you get a discount as a guest.
Great
294 reviews
9.2/10
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8.7/10
Very Good
We decided to stay at this very unique hotel based on all the great reviews. And we were not disappointed. This hotel is central to so many gorgeous attractions. And even though we had originally wanted to rent one of the many city bicycles available from stations in and around Georgetown, we decided to walk instead, because the heavy traffic and construction worried us. There's just so much to see and do that we became easily overwhelmed. Again, The Loop on Leith is an excellent location that walking around and seeing the sights ends up working out very well, especially when you're avid photographers like we are. I loved the modern decor of our room with its hip and trendy vibes. A rather small room but still very functional. The bathroom is excellent with hot water and very good shower pressure. And our included breakfast buffet was delicious, although I wish there had been a little more variety. And the cooks and staff were very professional and very attentive, always making sure the buffet counter was replenished. Much of the time the breakfast buffet was quite busy. After all, this is a very busy hotel and for good reason. But still, we would easily return here to stay for a few nights. We also enjoyed the Netflix in our room and the beds were very comfortable. Excellent mini fridge and even a little sofa. And we even had a fantastic view of the city. But sometimes it can get noisy, mostly from activity from other guests. Thankfully, I always travel with ear plugs. An incredible little hotel, surrounded by so many top-notch gourmet restaurants too. The hotel has gorgeous decor and awesome personality. This is the place to stay in the heart of Georgetown.
The location is good. The room is clean and comfortable. The staff is friendly to help. The price is reasonable if you book with trip.com here. I am really like travel in Penang and stay in this hotel here.
My stay with OZO Penang was truly awesome! From the moment I arrived, the staff were incredibly friendly, welcoming, and always ready to help, which made the experience even more enjoyable. The hotel facilities were well-maintained and comfortable, perfect for both relaxing and getting around the city. The breakfast spread was a real highlight, a great variety ranging from delicious local dishes to a lovely cheese platter. There was everything from a freshly prepared egg station to a fun ice cream corner, so there was something for everyone. Overall, it was a fantastic stay, and I would definitely recommend OZO Penang to anyone visiting Penang.
Among the best hotels I've ever stayed in. Although it's a 3 star hotel, everything looks like a 4 @ 5 star. Spacious, clean and beautiful rooms. The service and hospitality provided is very good, from the reception counter, room service to others. The food here is also very delicious. The hotel's location is very close to Penang International Airport and also close to restaurants. I will definitely stay here again in the future. Thank you to the hotel for providing a good memory of my stay. Hopefully good performance like this will always be maintained.
Location is perfect—just steps from the main attractions and great restaurants, yet the street itself is quiet at night. The check-in was swift and the staff were wonderfully friendly. Our room was surprisingly spacious, modern, and spotlessly clean. For a short city break where you want to be in the heart of the action and rest well, this hotel is an excellent choice. Great value for the prime location and comfort provided.
Nice view good hospitality food are delicious staff are friendly. I really enjoyed staying at your Hotel and will repeat staying here. I also want to bring my family again next time.
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