I had a wonderful stay at this hotel and truly enjoyed every moment. The room was clean, spacious, and well designed, with a comfortable bed that ensured a good night’s sleep. The staff were friendly, professional, and always ready to help with any requests. I especially appreciated the smooth check-in process and the warm welcome upon arrival. The location was very convenient, close to shops, restaurants, and public transport. Breakfast was delicious with a good variety of options. Overall, the hotel offered great value for money and exceeded my expectations. I would definitely recommend it to others.
I had a pleasant stay at the hote. The hotel is well located and offers convenient access to nearby attractions and transport options, which made getting around very easy.
The room was clean, comfortable, and well maintained, providing a relaxing environment after a long day. Housekeeping did a good job, and the overall atmosphere of the hotel felt calm and welcoming.
The staff were courteous and professional, and check-in and check-out were smooth. Amenities were adequate and met expectations for a comfortable stay.
Overall, it was a satisfactory experience, and I would consider staying here again in the future.
The hotel environment is comfortable and quiet, overall clean and tidy, and the rooms are well-maintained, making for a very relaxing stay. The staff are friendly, and both check-in and check-out processes were smooth. The location is convenient; you can walk to Kek Lok Si Temple, which is great for visiting and taking photos. There are also many affordable snack options nearby, and transportation is very accessible, making it suitable for both short stays and longer trips. Overall, the stay was very satisfying.
The initial room had a damaged ceiling and slow water dripping, but the manager promptly arranged a different room for us. Overall cleanliness was acceptable, and the place offers reasonable value for the price
Honestly cozy. Nothing to complain about. Room size is above average, with ample space for luggages. Bathroom seems a bit smaller at first glance but it's actually quite wide, especially at the shower area. The rainfall shower head has slightly lower water pressure and the heat control could get on the hotter side, but it's fine.
I especially appreciate their 24-hour receptionist. We checked in at around 12.30 without any issues.The receptionist offers toothbrushes, shower caps and sanitary bags upon check in, and everything else is in the room. Really thankful for the slippers too, rare to see hotels at this price point providing them.
Cleanliness is decently good as well, no glaring issues. Overall it was a very comfortable stay. I'm just here for a night and checking out the next morning, but I'm more than glad that it was so comfy.
The value for money isn't great. The hotel's location is decent, and the rooms are spacious. Dining options are very convenient, it's just that the facilities are a bit old.
Room was okay ! Suitable for traveller who hv car to go around .Limited parking if all families bring own car. First come first park .Need to drive if want get some nice foods .The reason i nt really like to stay here because I only knew that i need leave my kids in the room while i need go take away foods for my fever kid .Only one card access allowed ! Then when i cm bk ,i need ask the malay lady opened the door for me .The next day ,gt one indian boy reception said can help me get one more card and i told him why not allowed during nightime even i try requested 😂Somemore deposit needed bfr checked in but only one card access allowed .This might prevent some people waste their electricity. I feel thankful and appreciated the indian boy who help me get one more card so that i can take away foods without worries in the morning .Thanks again for the help .The boss must gv him best employee award because he very dedicated and friendly serve every customers.
I only stayed one night. The hotel has a nice view and is on a high floor. Breakfast was quite good. The bathroom only had a shower, no handheld showerhead. Even with all the lights on, the room was still very dim, which felt a bit off. Overall, the hygiene was good. The hotel's location is excellent, and the service attitude was good.
2nd time staying here and both times were excellent experiences. Very clean and modern hotel with minimal amenities, which was not something in consideration for my trips.
The staff from security to reception were very friendly, with special mention to day duty reception lady Shai (apologies if I got your name wrong). Her help and sincerity made my stay a joy.
The hotel's design is quite industrial. The front desk staff can mostly communicate in English.
The room is a bit small and feels like it's cobbled together from different sections. However, it's fairly well-equipped.
Breakfast: Limited selection. They have vegetarian sandwiches, noodles, coffee, and eggs.
There's the Blue Mansion nearby, which you can visit for a fee. In the evening, there's a food court next door with a variety of food and drinks, definitely worth checking out.
Very Good
2120 reviews
8.6/10
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8.6/10
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BBeckyproThe hotel's design is quite industrial. The front desk staff can mostly communicate in English.
The room is a bit small and feels like it's cobbled together from different sections. However, it's fairly well-equipped.
Breakfast: Limited selection. They have vegetarian sandwiches, noodles, coffee, and eggs.
There's the Blue Mansion nearby, which you can visit for a fee. In the evening, there's a food court next door with a variety of food and drinks, definitely worth checking out.
RRonin tanThe hotel environment is comfortable and quiet, overall clean and tidy, and the rooms are well-maintained, making for a very relaxing stay. The staff are friendly, and both check-in and check-out processes were smooth. The location is convenient; you can walk to Kek Lok Si Temple, which is great for visiting and taking photos. There are also many affordable snack options nearby, and transportation is very accessible, making it suitable for both short stays and longer trips. Overall, the stay was very satisfying.
RRongzidaThe room was clean and smoke-free, and both the front desk and housekeeping staff were very polite. The breakfast was delicious; you could have as much nasi lemak as you wanted, and the stir-fried noodles with egg yolk were amazing. They also had a very standard Western breakfast, and I indulged in two big bowls of yogurt! We got an upgrade to a sea-view room, which was beautiful. It's also super convenient to get to attractions using Grab. Highly recommend!
SSherry-XuWe stayed near the airport for one night to catch an early flight. We chose this hotel because it had a kids' pool, which was a nice bonus.
The hotel is conveniently located less than 10 minutes from the airport, making it easy to catch a taxi or pre-book one in the morning. While there aren't many commercial establishments nearby, the hotel's dining options were sufficient.
The room was clean, spacious, and well-equipped with comfortable amenities. However, for some reason (perhaps a special circumstance), the shower water fluctuated between hot and cold, making it very difficult to maintain a stable, comfortable temperature. We also couldn't find a hairdryer.
The kids' pool was definitely a highlight and better than we expected. Our little one had a great time, and we noticed many local families staying there with their children. So, even if you're not rushing for a flight, this hotel would be suitable for a leisurely trip too.
CCHONG CHING3 Days 2 nights stay at Chulia Mansion Georgetown
We booked 2 superior rooms for 2 nights via trip.com for Rm644.40 or Rm161.10/room/night . We checked in to Room 207 and room 215 upon arrival.
Once the door of Room 207 was opened, a bad odour full of stingy smell appeared. We did not care to take action at that moment. We went out for good food. After coming back to hotel to rest, we tried to check whereabout the smell coming from, and to take action by closing the toilet door from that moment thru the night. Sad to say, the stingy smell was still there all night long, and I could not have a good night sleep thru the night while surrounded with bad odour.
On top of that, the toilet shower rubber hose was cracked and water rushed out during our shower in day time.
The following day, I went to the lobby to tell the hotel lady, all the facts and request to change to another room. The lady checked the hotel computer system and told me that the hotel was fully booked a night before once housekeeping was done, they will give me a new room. That was roughly 12 noon. So, they tell me to go back to stay in room 207 to rest, and to wait for her call.
At 12 something , one man knocked on my door and sprayed our room 207 with air freshener, changed the hose and left.
By 1pm, I was uneasy and I went to the Lobby to follow up with the change of room. The same lady was watching something like movie her table, I asked her why nothing done to call and inform me to change to a new room. She raised her head and looked at me and said that the housekeeper informed her that there was nothing wrong with the room.
At that moment, my temper was up and I told her firmly and repeatedly that i want to change to a new room.
The next thing happened was that we were checked into room 315. We were lucky and happy that room 315 has no bad stingy smell. However, the shower hose in the room 315 was rosak then again I told the lobby about the facts.
So, moral of my stay is to follow up with the LOBBY all issues and defect in the hotel room that I feel unhappy with.
The whole purpose of the stay is to get happiness and relax by paying cash that worth the value, and not wait until check out to complain.
Last but not least, room 215 facing the street also noisy due to the sound and noise coming from motorcycle , cars and vehicles during daytime outside street, and also live band, loud music and pub. You can also hear music and live band coming from the roof of Chulia Mansion building itself.
Finally, I think if you are a light sleeper this hotel definitely is not your choice.
VValerie YGreat service provided by their service crew during our short stay. The aircon were really nice and cold even at just 23 degrees celcius! They even have a 24/7 coffee station available upon request! A++ service.
Water filters are available at each end of the corridor allowing easy access to water when required.
Would return again if Penang crosses my travel plans in the future!
MM21987****The hotel's location is good, just a 5-minute walk from the jetty. It's situated in a relatively quiet alley, and most attractions within George Town are within walking distance. However, you'll need a taxi to get to Batu Ferringhi Beach, and taxis can be quite expensive at night. The hotel only provides two bottles of water daily, and if you need more, you have to buy it from outside. Convenience stores are closed when you return late, so I suggest the hotel provides one or two more bottles of water per day. The wet and dry separation in the bathroom only creates two distinct zones. The service was quite attentive, and issues were resolved promptly. The air conditioning was a bit noisy. Breakfast had limited variety, but the quality was decent.
ZZeelimI did not book room with breakfast but decided to hv it the next morning. Upon paying I ask for receipt but was told no receipt will be issued. Wonders why? Restaurant staff hv language barriers. Either they dont speak or understand which is seriously annoying when you ask for something and they think you are talking in a foreign language when it’s just simple English.
Checking in out is way too long, only one staff manning the reception.
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