1st time to Mossaz, previous one was Paxtonz. Difference is just amenities, very tiny details that'll make your stay a little nicer. I'll say Paxtonz is better. But all in still very very good value compared to hotel for the same price. Paid rm85/day for 7 nights.
- had sofa
- plug points on each side of bed
- bedside table each side
- toilet rack for clothes
- mini stove
- house key insert at the door instead of going inside to turn on lights
- wall decor
Parking whole day flat rate rm6. First 3hrs rm21, next 3hrs rm2. Tng/card accepted. 4 levels parking, plentiful. EV charge available too.
Hotel near Bandar Sunway,Subang Jaya100% of visitors choose this area
GGuest User2026.06.01
1st time booking at Sunway Pyramid Hotel. Great to stay here. The gym at the Sunway Resort at the Sunset Terrace was good and love it. It is super long weekend in Malaysia and couple with School Holidays for Singapore and Malaysia too. I believe Hotel should have open up additional breakfast kiosk at the ballroom to cater for the overwhelmed occupancy rate. 31st May 2026, we were surprised to waited in the long queue to get into Sunset Terrace for our breakfast. Staffs are really done their best to make sure everything is in order but food replenishment are slow. Should have improved in the area.
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
MMahrleen2026.06.06
Conveniently located near the airport, making it a great choice for those who need to travel the next day and want to relax beforehand. The room was very comfortable and clean, and the bathroom was in good condition. Soundproofing could be better, but fortunately the guests were quiet throughout the night.
The hotel's real gem is the swimming pool. It is large enough to accommodate many guests and was exceptionally clean.
The only area that could be improved is the communication regarding the free shuttle service, including its schedule and the pick-up location at the airport. There was no information available in the app or on the hotel's website. In the end, we gave up and took a Grab instead.
For this reason, I am sharing the shuttle schedules and pick-up location here to help future guests.
Sticky floor, toilet fly insects coming out from the basin. Spotted also one small cockroach in the toilet. Digi and Maxis line was one bar sometimes good sometimes bad, wifi sometimes no connection.
Environment is good overall, hygiene part need to improve. Car park need to pay RM6 per day.
Overall stay was very good with excellent location and amenities. Important with functioning room fixtures and maintenance. Front desk upgraded us to corner golf view room which was unexpected. We were very happy as hotel is just next door to the mall. The best breakfast spread with the live teh tarik crew. Also we enjoy the live relaxing music @ lobby after the day shopping ended.
Firstly, there was no clear check-in signage or designated lane for guests checking in. The only signs I saw were for check-out and pre-registered guests. As a result, I mistakenly queued at the pre-registered guest lane and ended up wasting a considerable amount of time before realizing I was in the wrong queue. Clearer signage and better lane designation would help avoid confusion and improve the guest experience.
The hairdryer in my room was faulty. I had to contact the hotel multiple times to request a replacement, but I had to wait over an hour for the replacement to arrive. This unnecessary delay disrupted my schedule and caused me to postpone my dinner plans. I would have expected a much quicker response for a basic room maintenance issue.
For check-out, I called for the buggy service but had to wait more than 10 minutes without any sign of arrival. As I did not want to be further delayed, I eventually decided to walk to the lobby myself to complete the check-out process. This was inconvenient, especially considering that buggy transportation is one of the services provided by the property. During peak periods with high guest volume, the management should consider deploying additional resources and increasing the frequency of the buggy service to better accommodate guests and reduce waiting times.
Stayed in this hotel a few times but this is the first time I booked the premier room.
The room was extremely cold even at maximum temperature if 30 degree. I had to switch off the aircon. The lighting outside the room is too dim. Likewise for the room as they used purple light for the front if the bed.
Time to upgrade your hair dryer. I had short hair and usually need less than 5 minutes to blow dry my hair. With this hairdryer even at maximum speed, it takes forever to blow dry the hair.
Looks like paying extra for room might not always be the best deal.
Hotel near Bandar Sunway,Petaling Jaya100% of visitors choose this area
GGuest User2026.05.21
Really new and very clean inside. Easy to check in, nice and cozy stay. With the great location near ss15 and this price, there's really nothing to complain about. The property management is also responsive. Their security guard even guided through my whole way into carpark to find my specific parking lot. Would come back again if there's next time. Only minor cons about this property is the drainage system of the shower is slightly slow.
Hotel near Bandar Sunway,Subang Jaya100% of visitors choose this area
GGuest User2026.05.17
We arrived early and requested for early check in, the staff is very nice and explained only the twin bed room available. We managed to check in at 1pm. Staffs are friendly, convenient to the shopping centre, restaurant and coffee house around. All facilities are well served.
Very nice hotel with a strategic location. The vibe is very peaceful..with a very friendly and helpful staffs..also variety of choices for breakfast
Very Good
453 reviews
8.4/10
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NNAMR..Good budget stay in Kuala Lumpur. The room offers a nice view and is comfortable for a short trip. The swimming pool is decent and well-maintained.
Check-in was smooth, but the room floor was slightly wet when I arrived around 3 PM, likely due to recent cleaning. One issue encountered was the safety lock, which suddenly engaged by itself and couldn’t be opened from outside. Thankfully, the maintenance staff responded quickly and helped resolve it.
Parking is available but comes with an extra charge.
Overall, still a value-for-money option with decent facilities, but there is room for improvement in maintenance and room readiness.
AAnonymous UserThe room was very comfortable, and the location was absolutely fantastic. There's a shopping mall right downstairs, which is super convenient. Plus, there are tons of great food options, coffee shops, massage places, and dessert shops all around, and they're all high-quality! Highly recommended!
Rrabbitcal1st time to Mossaz, previous one was Paxtonz. Difference is just amenities, very tiny details that'll make your stay a little nicer. I'll say Paxtonz is better. But all in still very very good value compared to hotel for the same price. Paid rm85/day for 7 nights.
- had sofa
- plug points on each side of bed
- bedside table each side
- toilet rack for clothes
- mini stove
- house key insert at the door instead of going inside to turn on lights
- wall decor
Parking whole day flat rate rm6. First 3hrs rm21, next 3hrs rm2. Tng/card accepted. 4 levels parking, plentiful. EV charge available too.
GGuest User1st time booking at Sunway Pyramid Hotel. Great to stay here. The gym at the Sunway Resort at the Sunset Terrace was good and love it. It is super long weekend in Malaysia and couple with School Holidays for Singapore and Malaysia too. I believe Hotel should have open up additional breakfast kiosk at the ballroom to cater for the overwhelmed occupancy rate. 31st May 2026, we were surprised to waited in the long queue to get into Sunset Terrace for our breakfast. Staffs are really done their best to make sure everything is in order but food replenishment are slow. Should have improved in the area.
IikwsI had a pleasant stay at Tune Hotel KLIA2. The location is excellent, especially for travellers with early morning or late-night flights, as it is conveniently connected to the airport terminal. The room was clean and comfortable. The bed was cozy, and the air conditioning worked perfectly.
The staff were friendly, welcoming, and helpful throughout my stay. Check-in and check-out were smooth and efficient. The hotel facilities were adequate for a short transit stay, and I appreciated the convenience of food outlets and airport amenities.
Favourite part of my stay: The direct and easy access to KLIA2, which made my journey stress-free and convenient.
GGuest UserFirstly, there was no clear check-in signage or designated lane for guests checking in. The only signs I saw were for check-out and pre-registered guests. As a result, I mistakenly queued at the pre-registered guest lane and ended up wasting a considerable amount of time before realizing I was in the wrong queue. Clearer signage and better lane designation would help avoid confusion and improve the guest experience.
The hairdryer in my room was faulty. I had to contact the hotel multiple times to request a replacement, but I had to wait over an hour for the replacement to arrive. This unnecessary delay disrupted my schedule and caused me to postpone my dinner plans. I would have expected a much quicker response for a basic room maintenance issue.
For check-out, I called for the buggy service but had to wait more than 10 minutes without any sign of arrival. As I did not want to be further delayed, I eventually decided to walk to the lobby myself to complete the check-out process. This was inconvenient, especially considering that buggy transportation is one of the services provided by the property. During peak periods with high guest volume, the management should consider deploying additional resources and increasing the frequency of the buggy service to better accommodate guests and reduce waiting times.
TTomHeeThe bad: on the 2nd day of our 3 day stay, i went to eat breakfast at 8:20am. There was not much food left. I thought they will replenish. They didn't. The staff told me some 200 over had their breakfast and they finished the food. But I've paid for my breakfast during the booking.
Trip.com should seek a refund from the hotel
The good: the staff at the restaurant. She's very friendly and attentive. The chef at the egg station. He was kind and friendly to me. I've uploaded their pictures.
This hotel is very near to the MRT station. Don't follow Google to guide you to the hotel. When u step out of the mrt, the hotel is right in front of your. U don't need to make a big turn like the Google directed. Google is wrong!!
The breakfast for the 3 days are repetitive. So not worth.
The fried rice is surprisingly good.
SStayReviewerThis is my go to hotel whenever Im in Subang Jaya. Luv the peace quietness and impeccable service attitude of the team staff there. Bedding n pillows especially their sheets were so comfortable to sleep in. High Praise for their honest and professional Housekeeping Supervisor- Cik Alya when she notified the Front desk Manager who immediately called me of my precious belonging accidentally left behind in room after checking out. This made me trust the Mercure staff team even more to take care of the Guests well!
MMahrleenConveniently located near the airport, making it a great choice for those who need to travel the next day and want to relax beforehand. The room was very comfortable and clean, and the bathroom was in good condition. Soundproofing could be better, but fortunately the guests were quiet throughout the night.
The hotel's real gem is the swimming pool. It is large enough to accommodate many guests and was exceptionally clean.
The only area that could be improved is the communication regarding the free shuttle service, including its schedule and the pick-up location at the airport. There was no information available in the app or on the hotel's website. In the end, we gave up and took a Grab instead.
For this reason, I am sharing the shuttle schedules and pick-up location here to help future guests.
TTonic GinOverall, the stay was quite good ❤️. The only downside was the really remote location. The room's cleanliness could also use some improvement; there were stains at the bottom of the trash can, which made me a bit worried about cockroaches 🪳.