5-Star Hotels in Casablanca-Settat, Morocco

My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel. Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long. Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints. Overall, poor management and serious security concerns. I would not recommend this hotel.

I really like this hotel. The staff are very competent and friendly. Everything is very clean. The breakfast is very diverse and delicious. There's also a gym and a pool with a jacuzzi.

This hotel's location is great, right on a bustling street. Check-in is at the bar, which is a cool concept. The hotel's decor is very stylish. The staff member who helped carry our luggage to the room was very kind, but we felt a bit awkward because we didn't have any cash for a tip at the time. They also offer valet parking, which is convenient. Breakfast is on the top floor, and on a nice day, you can enjoy city views, but unfortunately, it was pouring rain that morning. The breakfast selection wasn't huge, but it was fresh. I particularly liked the bathroom's design; it's simple yet sophisticated.

I stayed for 1 night, June 16-17. The service was very good as well as the facilities. The next day after checking out I checked and found that my t-shirt was left behind, then I went back to ask about it, but they said they couldn't find it. I'm sure my t-shirt was left there. How can a hotel as good as this have something left behind and not stored first? Even didn’t care about asking me my contact information so if thy ask the staff and found it thy will contact me!! Thy are not doing that

Dear Four Seasons Hotel Casablanca Team, I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special. I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.  Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.                                                    Thank you once again to all the staff for making our honeymoon unforgettable.  Sincerely,

Hotel is at the town center, service is nice. Restaurant at the top of the building offers wonderful panoramic view of the city.

The room was quite spacious and close to the beach, about a 10-minute walk away. It was also just a few minutes from the Old Market. The room layout was a bit unique; the toilet and shower were separate, with the sink situated between the bed and the shower. The pool isn't heated, so it's not open outside of summer.

The hotel room was exceptionally good, I especially liked how the television sets in each room (living and bedroom) were concealed behind mirrors. The price was exceptional for such a high standard. One strange thing, (just so you know this is a genuine review), the kitchen didn't come with any cutlery despite having a cutlery draw and container and cooking facilities. I visit every year prior to a family holiday and will certainly stay here from now on

We had a small accident upon arrival and the hotel staff provided us the best possible help they can and I am glad to say that we are only able to settle that little incident with their helps. As our last stop at Morocco this is definitely a remarkable stop that not only offers us comfort but also ease. Not related to this hotel but definitely beware on the taxi drivers in Casablanca. More cunning and greed on charges than any drivers at other cities.

Be careful this hotel!!!!! It's my first time to leave a bad review. Never go to this hotel for Asians. I made a reservation because the hotel's design is unique, but the facilities are very old. The front desk worker said something ****** about Asians when he greeted me on the last day. Maybe he thought I didn't know that. I asked him why he said that, and he quickly changed his words. Racism should never be anywhere.