Minus
1. Rook 316. Air conditioner not working. Remote screen broken and cannot see control panel. Couldn't change to another room as hotel was full. Had to sleep in room with fan only.
2. Fan didn't seem to work at first but staff managed to repair it. Working fan made loud noises.
3. No mirror in room.
4. One window faces inside of the house corridor the 2nd window is in toilet facing the outside.
Plus
1. Both staff at reception very friendly especially the night shift guy who helped to solve the air con and fan problem. Both are good in english.
2. TV has a few channels in English.
3. There is lift and room has the basic amenities.
4. Location is superb and a good local restaurant nearby.
Very good location. Unfortunately, the room they offered me did not match the one in the photos shown on the website. The window was very small. They promised me a room change the next day but in the end they said they had no availability for the days I was staying at the hotel.
On the other hand, the poor design of the shower causes the water to come out and flood the entire bathroom.
The first day I slept in and the bed was rock hard! I started inspecting the mattress and discovered that it was upsidedown! The pillow top was on the bottom. I broke 2 nails turning it around but man, so worth it.
The room feels well organized. The water pressure is very strong and I feel like I took a shower properly. Good because the transfer line from the parking lot to the room is very close. Parking manager always waits to help parking. Above all, the price is cheap
Due to issues with the visa documents and AA's poor service, I lost 2 nights of accommodation in Santo Domingo, a one-way AA ticket from LA to Santo Domingo, and an additional 3 nights of accommodation in LA plus additional fees. The total cost of purchasing a one-way ticket from LA to JFK and then transferring to Santo Domingo cost me almost US$1,000. What a shame! Basically, the accommodation was okay, but it happened that the hotel was renovating underground water pipes and it was very noisy during the day. Especially for my 2 nights on the 15th, it was very painful because I couldn't adjust the jet lag right away! This trip to Santo Domingo seemed to be very unsatisfactory at the beginning. It was a waste of money, not to mention that there was no one to help! Fortunately, I can speak English and finally got the documents sorted out and entered Santo Domingo 2 days late! I’m sorry that I keep talking about the unfortunate experience of this personal trip to provide travelers with reference, otherwise a beautiful trip will turn into many problems and leave bad memories. Travel nightmare. Thank you all!
Reception staff is very helpful and friendly. The room is spacious and clean. The one thing I didn’t like is that we had to go up the stairs to 3rd floor to get in. If you have a lot of baggage it might be difficult .
Ctrip's price is very good. awesome.
This hotel itself is okay, so it can meet the needs of business travel.
Breakfast is priced at $20, which is very, very average. There was almost no smile at the front desk. The ironing board is very old. But anyway. Can afford the price.
Неожиданно приятно было, что в отеле русский хозяин! Очень гостеприимный и доброжелательный. Отель чистый, всё новое, не так давно открыт. Есть всё необходимое, дали воду сколько было нужно (питьевую). Была горячая вода, с чем в других местах в Доминикане возникали проблемы.. за свою цену отель просто супер, советуем. Завтрака особого нет, правда, но неподалеку есть разные кафе. Парковка тоже была у отеля.
The hotel is very comfortable and very comfortable.
Good
103 reviews
7.9/10
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