4-Star Hotels in Sabah, Malaysia

I didn’t expect the place was so near to the kk Times Square and next to imago. Just across and use the bridge. Thus location was very convenient. The rooms are spacious and clean and to enter the floor need card which is safe for woman. The staffs are very friendly and helpful as well and was able to assist and even help in our grab service informing them to come right infront of the hotel. I really love the ambience. And there is also restaurant and convenience store at the same building.

The location was strategic , many convenient stores around the hotel, staff was very helpful and friendly. Thumbs up to Haizzan for helping me out with my plan! Very recommended! Will come back again in the future

First off, I booked the One Bedroom KING but I stayed in the One Bedroom QUEEN instead, without being informed. I didn't realise this until I checked out and look at the pictures again. Still, the room is a suite type, complete with a kitchen (with a full-sized fridge and a microwave), a living room, a bedroom and the bathroom, overlooking the swimming pool. One major complaint I read from the reviews is the lack of breakfast choice and that is true, considering it's a 4-star hotel. But it aims to be sustainable so it's understandable that the food choice is limited. They're delicious, though. Hotel has no room service but you can easily order food delivery from surrounding restaurants. I wanted to give full stars because I enjoyed my stay but looking back at the pictures, I feel lied on about my room type 💔 uploaded a picture of the bathroom I stayed in; it has no bathtub as it claims to have in KING rooms.

Checked in at the hotel at around 9.30pm. I noticed the air conditiong was kinda hot. But i thought to myself, I’ll give it some time run first. Maybe it’ll get better soon. Then an hour later, it was still hot, so i called operator, and she said she will send someone to our room. Waited about 30 minutes or more, still nobody came. I called the second time, and she said she’ll get someone to our room again. And that’s it, nobody came to our room, to help us with the air conditioning. And we were to tired to wait already. So My 8 month old baby sleept sweating that night and i had to fan him with the note book that they put beside the bed. Upon checkout, I complained to the receptionist and the manager about the incident, and they checked on their system that the issue had been resolved. Which was abvioustly a lie. So the manager said he will investigate the matter and he promised something to me. So i hope he keep his words. I’m a regular here, so i know there was something wrong with the air conditioning. I know the quality of the hotel. So let’s see wether the manager is serious about his words.

Travelling have always taken a toll on my health. There’s a few staffs worth mentioning for their 5 Stars Services from the Heart and the Professionalism displayed. First and always; Florence the front management, Aida, Arman, Patricia and last but not least Isham the bellhop! They are lovely and wonderful individuals who helped contribute to my creature comforts. Once I had a severe mobility issues and Patricia including Isham assisted me with my meals. Florence and Arman took care of my room. Ensured that it was conducive enough for me. My deepest gratitude.

Nice & spacious room, was given a room can overlook a little of seaview. quite a few of breakfast selections, but taste was so so only. great location with a lot of eatery & tourist spots. there's a small fee need to pay for car park if you're driving.

The Klagan Regency at 1Borneo Hypermall in Kota Kinabalu is a 4-star hotel that offers a blend of comfort, convenience, and affordability for both leisure and business travelers. Situated approximately 20 minutes from Kota Kinabalu city center, the hotel is directly connected to 1Borneo Hypermall, providing guests with immediate access to over 300 shopping, dining, and entertainment outlets.   ⸻ Location & Accessibility The hotel’s location is particularly advantageous for guests with business at Universiti Malaysia Sabah (UMS) or those seeking a stay away from the city’s hustle and bustle. Its integration with 1Borneo Hypermall ensures that shopping and dining options are just steps away. However, some guests have noted that the hotel is relatively distant from Kota Kinabalu’s main attractions, which may require additional travel time. ⸻ Rooms & Comfort Guests frequently commend the spaciousness and cleanliness of the rooms. Many reviews highlight the comfortable beds, ample amenities, and pleasant views from the rooms. However, there have been occasional mentions of maintenance issues, such as air conditioning problems or the need for room refurbishments.   ⸻ Dining Experience The hotel’s breakfast offerings receive mixed reviews. While some guests appreciate the variety and taste, including local dishes like “ayam masak kicap,” others feel that the selection is limited and that the replenishment of food items during peak hours could be improved.  ⸻ Amenities & Facilities The Klagan Regency boasts a range of facilities, including three swimming pools (indoor, outdoor, and a children’s pool), a fitness center, and direct access to the shopping mall. These amenities cater to both families and business travelers. However, some guests have pointed out that the cleanliness of the pool areas could be enhanced.  ⸻ Parking & Transportation Parking has been a consistent concern among guests. The hotel offers limited parking spaces, operating on a first-come, first-served basis. This has led to challenges for guests, especially during peak periods, with some having to seek alternative parking options in the mall, often at additional costs.   ⸻ Service & Staff The hotel’s staff receive high praise for their friendliness and professionalism. Guests have highlighted instances where staff members went above and beyond to assist, from accommodating special requests to providing guidance on local attractions. Such positive interactions contribute significantly to the overall guest experience.  ⸻ Overall Impression The Klagan Regency at 1Borneo offers a comfortable and convenient stay, especially for those looking to be close to shopping facilities and away from the city’s core. While there are areas for improvement, particularly concerning parking and certain maintenance aspects, the hotel’s strengths in service, room comfort, and location within a major mall make it a viable option for travelers visiting Kota Kinabalu.  ⸻ Pros: • Spacious and clean rooms • Direct access to 1Borneo Hypermall • Friendly and accommodating staff • Multiple swimming pools and fitness center    Cons: • Limited parking availability • Distance from Kota Kinabalu city center • Occasional maintenance issues in rooms • Breakfast variety could be enhanced  ⸻ Rating Summary: • Cleanliness: 8.7/10 • Comfort: 8.7/10 • Location: 8.5/10 • Facilities: 8.6/10 • Staff: 9.1/10 • Value for Money: 8.7/10 • Overall: 8.4/10

From the moment I arrived, the staff was warm, welcoming, and incredibly attentive to every detail. The room was spacious, spotless, and beautifully designed. The bed was exceptionally comfortable, ensuring a restful night’s sleep. The hotel’s facilities were top-notch. The pool area was serene and well-maintained. I will definitely be returning!

We stayed at Hatten Hotel in Malacca and found it super convenient—right in the middle of everything, from shopping malls to historical spots. Our room was spacious and comfy, with great views over the harbour . The food in the restaurant was surprisingly good, and the rooftop bar was a real highlight—fabulous city views at sunset to end the day and great views at night. We found the staff and service very responsive. Great spot for a short city break and good value for money.

I had booked an ocean view room, as confirmed in my reservation. However, upon check-in, I was initially assigned a room overlooking a pond with a large tree obstructing the view. Fortunately, the receptionist was extremely helpful and promptly arranged a room that matched my original request. Overall, my stay was average, with cleanliness being just acceptable. I was quite exhausted from the check-in process and the hassle of switching rooms, so I don’t have much more to add.