Hotel near Bandar Utama,Petaling Jaya66.7% of visitors choose this area
GGuest User2026.05.30
Very convenient location
Check in was seamless. Very friendly & helpful staff. I requested a last minute change to room type and the hotel gladly obliged
Infinity Pool & gym facilities clean & world class
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
Aakal2026.06.04
I used this hotel for a solo trip.
My flight arrived late at night and departed early in the morning, so I opted for a hotel directly connected to the airport.
It was easy to get to the city center, and I was very happy with the hotel – it offered good value for money. There's a complimentary buggy service that takes you from the airport to the hotel and back (they're usually waiting, so you can just ask on the spot).
The room was cleaned daily. The plumbing was fine, including water pressure and temperature. There are two power outlets on either side of the bed, so I could comfortably charge multiple devices overnight.
The amenities provided were sufficient! As for food and drink, bottled water isn't provided, so you'll need to bring your own. (I think the water in the glass bottle is drinking water, but I'm unsure how long it had been there; the cap was dusty).
I also used room service twice as it was inexpensive, delicious, and the portions were generous.
Overall, it was a comfortable stay and good value for money. I'm considering staying here again if I have the chance to visit Kuala Lumpur.
I had a great experience with the hotel. The room was clean and comfortable. Front desk staff is pleasant and helpful. It was great. Can be easily reached and most of the shopping centres and sight are nearby. Thank you 🌟🌟🌟🌟🌟🌟🌟
Come here for the second time. Not far from the place I want to go. The room is a bit old but still feel comfortable. The pillows are big. Breakfast is nice too.
Hotel near Bandar Utama,Petaling Jaya66.7% of visitors choose this area
SSusanTricia2026.06.06
The hotel is conveniently located near the mall, making shopping and dining very easy. The rooms and common areas were clean and well-maintained. The staff provided excellent service and were friendly, helpful, and responsive throughout my stay. Overall, it was a comfortable and pleasant experience, and I would recommend this hotel to others.
I had a wonderful stay at this hotel. All the staff were very friendly, welcoming, and always ready to help. The hotel was exceptionally clean, and my room was spotless, comfortable, and perfect in every way.
The lobby had a very cozy and relaxing atmosphere, making it a pleasant place to spend time. The swimming pool was clean, and the view was beautiful and peaceful, which made the experience even more enjoyable.
The breakfast was excellent, with a great variety of delicious food. Everything was fresh and tasty. Overall, I had a fantastic stay and would definitely recommend this hotel to others. I look forward to coming back again.
If you have a flight the next day, this is a good place to relax beforehand. The resort is quite large with many rooms, but the soundproofing might not be the best. It's difficult to roll luggage inside, so I recommend walking outside to get to your room. It was a bit challenging to find my room at first, as the layout is somewhat complex. As for dinner, ordering takeout is a good option.
The hotel is new and the lobby is beautiful. The room was okay, but the linens felt a bit old despite being clean. The front desk service was excellent, and the snacks and cookies were absolutely delicious! Overall, the environment is great with no unpleasant odors, and the view of the amusement park is perfect for photos. Both the room service and front desk staff were very helpful. It took me a while to find the bathroom curtain button – it was by the sink! Both the elderly and children will love it here! 🥳
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SSeng TatThe hotel is quite clean and nice.
I booked for a night king bed room. The room is spacious and clean, quite nice.
However, there is no plug point besides the bed, only have usb port where not all electrical charger is fit and cannot be used.
For the toilet, the water draining system is bad, cannot drain water at all during showering.
For the access card given, one cannot open the door. I went to reception and inform the issue, the receptionist checked and asked another staff to assist me to my room and help me open. We walked till my room and the card cannot open as well. The staff then told me is because of the lock has running out of battery, need another 10 minutes to go down and get physical key to open the door. He then brought the manager comes and she could open the door with her card. So eventually is the second access card problem. I not sure the problem is with the receptionist or the lock got problem. Not a pleasant experience to kee me waiting standing outside my room for them to sort the issue
AAnonymous UserI had a great experience with the hotel. The room was clean and comfortable. Front desk staff is pleasant and helpful. It was great. Can be easily reached and most of the shopping centres and sight are nearby. Thank you 🌟🌟🌟🌟🌟🌟🌟
GGuest UserI had a wonderful stay at this hotel. All the staff were very friendly, welcoming, and always ready to help. The hotel was exceptionally clean, and my room was spotless, comfortable, and perfect in every way.
The lobby had a very cozy and relaxing atmosphere, making it a pleasant place to spend time. The swimming pool was clean, and the view was beautiful and peaceful, which made the experience even more enjoyable.
The breakfast was excellent, with a great variety of delicious food. Everything was fresh and tasty. Overall, I had a fantastic stay and would definitely recommend this hotel to others. I look forward to coming back again.
AAnonymous UserTraveling with my child this time, I did a lot of research and finally chose Sunway Resort Hotel Kuala Lumpur. After experiencing it, I truly feel I made the right choice and wholeheartedly recommend it to all parents out there. This hotel is hailed by many as Malaysia's 'Atlantis' and is an excellent option for family trips.
The hotel has a private walkway that directly connects to Sunway Pyramid Mall, making dining, drinking, and shopping incredibly convenient.
The room experience was also fantastic. The room we stayed in, with our family of three, was spacious enough for everyone to move around comfortably without feeling cramped. The bedding was incredibly comfortable; after a day of playing hard outside, our child would just flop into bed and sleep soundly, ensuring plenty of rest.
The hotel features a dedicated children's pool on the fifth floor, with an appropriate depth and fun facilities.
All the staff were very warm and polite!
否否否If you have a flight the next day, this is a good place to relax beforehand. The resort is quite large with many rooms, but the soundproofing might not be the best. It's difficult to roll luggage inside, so I recommend walking outside to get to your room. It was a bit challenging to find my room at first, as the layout is somewhat complex. As for dinner, ordering takeout is a good option.
GGuest UserThe hotel is new and the lobby is beautiful. The room was okay, but the linens felt a bit old despite being clean. The front desk service was excellent, and the snacks and cookies were absolutely delicious! Overall, the environment is great with no unpleasant odors, and the view of the amusement park is perfect for photos. Both the room service and front desk staff were very helpful. It took me a while to find the bathroom curtain button – it was by the sink! Both the elderly and children will love it here! 🥳
AAnonymous UserThe room feels quite dated, with a noticeable musty smell upon entering. While overall cleanliness is acceptable, the carpet does not feel particularly fresh and could benefit from deeper cleaning or refurbishment.
I booked the same room category as a friend, but they were upgraded to The Club while I was not, which felt a little inconsistent in terms of guest experience.
Breakfast was very crowded. Arriving around 9:00 AM, most of the food trays were already close to empty. The restaurant staff were proactive in clearing plates, but at times it felt a bit rushed—they repeatedly asked to clear dishes even while we were still eating.
GGuest Usernice buffet nice room is big spacious . swimming pool kids area tends to be crowded on sunday no lifegaurd so can be quite uncontrolable tooan kids
SSusanTriciaThe hotel is conveniently located near the mall, making shopping and dining very easy. The rooms and common areas were clean and well-maintained. The staff provided excellent service and were friendly, helpful, and responsive throughout my stay. Overall, it was a comfortable and pleasant experience, and I would recommend this hotel to others.
GGuest UserPros:
The room comes with a balcony, great for enjoying the views and taking sunset photos.
There's a garden downstairs for walks, and the air is very fresh.
Toothbrushes, toothpaste, and bottled water are provided, and the cleaning staff are very efficient.
The hallway is relatively quiet, and the service is excellent.
There's a golf course, perfect for those who enjoy playing to pass the time.
Cons:
The overall room decor is a bit dated.
There's no overhead light; lighting relies solely on floor lamps and bedside lamps.
It feels a bit like an older 4-5 star hotel in China.
The shower is in a bathtub, which can be slippery.
Upon check-in, they requested a 250 MYR deposit plus a 'tourism tax' of 7 MYR per night.
I've stayed in many hotels in Malaysia, and this is the first time I've been asked for a deposit and this particular tax.
Tips:
Bring your own slippers.
The central air conditioning is very strong, so you might want to bring a long-sleeved pajama top.
The front desk informed me that check-out takes 15 minutes (first time I've encountered such a long wait; I was a bit emotional during the interaction, but it ended up being processed in less than 5 minutes. Still, I recommend allocating sufficient time).
I wouldn't specifically book this hotel again unless it was for convenience to UKM.