4-Star Hotels in Kedah, Malaysia

It was a pleasant experience during our stay here. Varieties of food place nearby, and the staffs were all very friendly! Quite many options for breakfast. Recommended!

The room was clean and nice, but the toilet could be cleaner. There was a bit of dirt here and there. Other than that, the bed and room cleanliness were very good. The hotel's location is near Aman Central Mall, and there are also restaurants within walking distance.

The facilities and services is consider good, only the blanket a little bit yellow spot. But overall is okay.

1) Ferry timings The evening ferry was delayed for 30min. We were not told of the change in ferry timing at check in, not available on the website (which we used to refer to the timings and plan our schedule), and no physical notice anywhere. We ended up rushing back to the terminal with our takeaway dinner, thinking we can catch the ferry and eat dinner by the beach, only to wait ＞ 30min. The staff clearly saw us and other people waiting and didn’t inform us about the delayed time until we went to ask them ourselves. No explanation about why the timing was changed until we later went to ask the concierge who informed that it’s for staff to break fast. That is nice for staff but at least inform your guests about changes in ferry timing first or put up notice. The infrequent ferry timings and operation being subject to bad weather and full capacity was highly inconvenient. One missed ferry means we have to wait 1h+ for the next ferry, no offer to make up with another ferry ASAP. As the ferry is the only way to mainland, it will be better if it’s more frequent or have a makeup ferry should it be cancelled or is too full. 2) Room infrastructure Our room ceiling was leaking during a storm at several areas, causing the floor in front of the bed to be wet and pooling. When we called the concierge, the first staff member who answered the call replied: “Is it disturbing you? You can call back if it continues to disturb you.” without any offer to assist us. Hello if its not disturbing us we didn’t need to call right? The storm got worse after our dinner and it was leaking even worse so we called again but thankfully a different staff member that answered immediately assisted us to change room and called us at the new room to check on us. Because we had to change rooms mid-stay, we saw the second room had a cleaner and better equipped bath and shower (with soap holder, non-slip mat in bathtub, hook for towel in bathroom) that were missing in our initial room, so take note that not all rooms have the same features/be as well maintained. 3) Room cleanliness Room cleanliness was not the best, bedding have weird smell throughout our stay despite asking to change linen everyday, toilet also constantly smells of urine. Water jug cap have black/brown stains on it, new cups also have grease stains in the water. Noticed that they are not attentive with replacing all the items in the room whenever guests check out, there was a brochure on the table with a bit of dried rice stuck on it… 4) staff not attentive of luggage During checkout they helped us move our luggage off the boat onto the pier. They didn’t check that our luggage was taken by us because someone else took my luggage and walked away with it. We ran after him to tell him that was our luggage and he just pointed back at the boat and said “they are helping you bring your luggage up”?? Don’t know if he was a staff member or not (not wearing uniform), but the way the staff members let someone walk away with our luggage like that was pretty concerning. 5) Other areas (good and bad) We appreciate that all the staff can speak English and mostly take initiative to attend to our needs. We were at the bird park during non feeding time and the staff member offered to bring us inside and let us feed the birds. Great variety of entertainment facilities (pool table, air hockey, bike rental) at the resort with a clean swimming pool and beach. We particularly enjoyed that the resort is integrated with the island’s natural environment and there is quite a bit of wildlife (monkeys, birds, insects including mosquitoes lol, fish in the waters) Quite enjoyable to hike around the island at your own pace but could have better signages to direct around the forested areas. Food was decent, the rendang was good but the burger kingdom was disappointing. Breakfast service had quite a wide variety of food but it was quite average in taste and quality.

Resorts World Langkawi offers a great location with beautiful sea views and easy access to local attractions, making it a convenient base for exploring the island. While the building is quite old and could use better maintenance, the friendly and helpful staff make up for it with good service. For the price, it’s a decent value — especially for budget-conscious travelers who prioritize location over luxury. Just don’t expect modern amenities or a freshly renovated space.

Hotel was just a walking distance to airport . Skycab and Cenang Beach also near from the hotel. Hotel cleanliness was great and staff were approachable. Hope next go back again if visit Langkawi.

Overall ok..locatikn,view on point.ape y x okay is,atas karpet dlm bilik kmi ade sisa2 makanan kering,bgtau front desk,mintk tlg bersihlan,tp lepas kami balik dr jalan2,still ade sisa tu.maybe housekeeping terlepas pandang.,channel tv limited,t3-4 channel saje.air botol y diorang topup ade daki,spoil mood.aircond plak,2-3 kali auto off setiap malam,dh bagitau front desk,nnti diorang check,2nd night pn same,tengah2 tido,tibe rase panas,tgk2 aircond auto off,g bukak balik.ulng 2-3x..tu je la y x ok..overall ok..kolam cantik,view kolam pn cantik,parking banyak,hotel bersiĥ..rekomended untuk inp sini

The location is right at the point for access to Sunset Cruise. We reserved the family room with 2 double beds with a mountain view, which has monkeys outside of the window. Unfortunately, we don't have seaview room, luckily we have a chance to have seaview during buffet breakfast, the food is so so, nothing much to choose, hope to have variety foods in the future. The security head with blue shirt is very helpful, who always help to search for parking spot for us. Swimming pool located at LG is too small.

I had an amazing experience staying at this beachside resort during my vacation — definitely one of the best I’ve ever been to! The location is stunning, right by the beach and perfect for a relaxing holiday. The accommodation was super comfortable and all the facilities were top-notch. The staff were really friendly and always ready to help with a smile. What I loved the most was how kid-friendly the place was. The hotel organized several fun activities just for children and my kids had a blast participating in them — they were entertained and happy throughout the stay! The buffet breakfast was another highlight — so many tasty options and everything was fresh and delicious. It was a great way to start each day. A special mention to Mrs. Mary, the tour manager who was incredibly supportive. She helped coordinate all our activities in Langkawi smoothly and made our trip even more enjoyable. Overall, I would highly recommend this resort to anyone planning a trip to Langkawi — it’s perfect for families, couples or even solo travelers looking for a fun and relaxing getaway!

Unfair and Poorly Managed Breakfast Seating Experience I had a very unpleasant experience during breakfast at this hotel. I arrived at the restaurant at 7:30 AM, but there were no staff members present to guide or seat guests. The lack of basic organization created confusion for everyone. I saw an available table with no sign or indication that it was reserved, so I assumed it was open. After I got my food and was about to sit down, a female staff member suddenly rushed over to stop me and told me the seat was reserved. This was both embarrassing and frustrating, especially since there was no sign placed on the table to indicate any reservation. To make things worse, about 10 minutes later, another guest arrived and was allowed to sit at that same “reserved” table — even though they were not the original reserved guests. This clearly showed that the table was not truly reserved, but rather that the hotel was trying to push early guests like us to sit at less convenient tables further from the buffet. This practice completely goes against the principles of a buffet and the idea of first-come, first-served. It felt unfair that early-arriving guests were treated poorly while later arrivals were given better seating. We spoke with the supervisor, and they admitted that it was indeed a mistake on their part. However, the damage was already done, and the experience left us feeling disrespected and unwelcome. This hotel seriously needs to improve how it manages breakfast seating and treat all guests — regardless of arrival time or group size — with fairness and courtesy.