5-Star Hotels in Penang, Malaysia

I had a pleasant stay at this hotel. I've always wanted to try this Hotel since i was a child, because i once sent my mom for course. The staffs were all so friendly, i've got a free upgraded room. They have an amazing breakfast spread (better come down early because the foods are plenty!). My kids (and myself) enjoyed the pool. Definitely a worth visit. They have decorated a beautiful kolam too!

Excellent Family Experience at Parkroyal Penang Resort Our recent stay at Parkroyal Penang Resort was truly enjoyable and memorable. From the moment we arrived, every staff member — from the parking guards and bellmen to the café, restaurant, pool, and housekeeping teams — was genuinely friendly, helpful, and welcoming. Special thanks to Ms. Elita and Ms. Hema for their warm hospitality during check-in and clear explanation about the resort facilities. Appreciation also to Ku Irham, who patiently showed us several room options and helped us choose the most suitable one for our family. The view from our room was lovely — I could watch my child playing in the pool below and still enjoy a nice beach view. Grateful to Mr. Alfizan, the bellman, for his kind help with our luggage, and to the Chinese housekeeping lady (Level 2 near the kids’ pool) for her thoughtful reminder to keep our balcony door closed when monkeys were around — such great attention to detail! We also truly appreciated the complimentary birthday cake for my wife. It was a wonderful gesture that made our stay extra special. Breakfast was delicious with plenty of choices, room was clean and cool, and the atmosphere throughout the resort was relaxing and family-friendly. Highly recommended for families looking for a warm and welcoming beach resort in Penang. We’ll definitely come back again!

Pro:Amenities in room are good.Water pressure in bathroom was high and it’s good.My son enjoy bath in the bathtub very much. Thanks for hotel arrange for a birthday cake as i had highlighted that the purpose stay in hotel was celebrate my son and husband birthday There is one chinese seafood stall call Haoyou which the price are reasonable and food taste nice.The stall just step down from the hotel. Cons:Long queue for waiting lift during check out time.Had been wait for 20 min. The waiting area do not have aircond and very hot which make the waiting situation getting worst.

I had a great stay at this hotel! The room was quite spacious and clean. The hotel had a pleasant scent throughout, which made it feel very fresh and welcoming. The facilities were great, and the gym is well-equipped. The staff were friendly and helpful. Definitely a comfortable and pleasant experience — would stay again!

A bit of a let down for a 5 ⭐ facilities. Breakfast : 3/5 Bed : 1/5 (Very hard, had to ask the housekeeping to add on a topper) Facilities : 3/5 (a bit disappointed on the creaking sound of the door) Parking : 2/5 (basement parking is not stroller friendly) Kids room : 0/5 (there’s a smoking odour in the room maybe from the ventilation) Front desk : 1/5 (lack of professionalism, complain from 7am, attended at 8pm,the staff that help me checked in couldn’t speak in English properly and not even in Malay, very let down for a 5 ⭐) I will rate it as good value for money if it wasn’t a 5 star hotel for the overall amenities which are much more available than a normal boutique hotel. But overall not worth the price paid. Background, I am a heavy traveler and had more than 20 trips per year on hotel alone so I believe my opinion is justified knowing the differences. We even extend the trip by booking at their partner hotel (boutique) and had better experience in fact. Hope they can look into this😌 but I thanked the housekeeping and maintenance for attending to our needs 🩷

Hard Rock - Pleasant stay. Getting a superb experience from the Lagoon room. It is an amazing experience with the pool just in front of your room deck. Head into the pool for a swim anytime and back to the deck to chill on the bench. The front desk staff is very friendly and helpful, on the contrary, it is a bit disappointing on the concierge side as there is a contrast if comparing the two. Breakfast is great. A lot of selection and food is holding up its quality. However, the decorations and renovations seem to be a bit ‘outdated’, but not sure if this is intentional. The pool and surrounding facility are great as well, with the beach feel with sand on the floor surrounding the pool. There are sections of the pool which have sand as well. One thing to take note of is they have lifeguards on duty.

This is my favorite place to stay when traveling to Butterworth or Penang Island: The Light Hotel Penang. The hotel offers ample parking, which made it very convenient for us to come and go as we pleased. They implemented a new parking system on the day we arrived. The check-in process was smooth and efficient, allowing us to settle in quickly without any hassle. This time, our room was on the 14th floor, facing north. I really liked the spacious room, which had twin beds and a working table. The breakfast spread was delightful, featuring a variety of delicious options to start the day off right. Overall, I highly recommend The Light Hotel for anyone visiting Penang. It combines comfort, convenience, and great service to ensure a pleasant stay. I will definitely come again.

Let me tell you about this hotel I just stayed at! We arrived at midnight, and even though we were half-asleep, the friendly and professional staff at check-in were like a warm cup of cocoa on a winter day—totally comforting! They offered genuine help, and trust me, we were pretty clueless about everything when we got there. Now, the pool? Wowza! It’s an absolute icon! And the building itself keeps that charming colonial style, perfectly placed in a heritage area. If you’re tired of the same old tall buildings and flashy designs, this hotel is like a refreshing glass of lemonade after a long hike—just what you need! I stayed in a corner room, which was fantastic. I had this little nook that was perfect for relaxing and, believe it or not, for my packing and unpacking circus act. You know how it goes—shoving everything into the suitcase and then desperately trying to coax it all back out like it’s a game of Tetris! 😂 Now, here’s a hidden gem: the restaurant on the ground floor. We ended up dining there because, let’s be honest, who wants to trek around in the heat, right? But let me tell you, it was like finding gold at the end of a rainbow! The dishes were super impressive—totally elevated my expectations! To sum it all up, if you want a charming hotel experience with a touch of history, a great pool, and delicious food, this is the place. I can’t recommend it enough. Go ahead and book it—you won’t regret it! ❤️

Thank you to Trip.com we had a basically free and very enjoyable staycation in this resort. We won the Watson and Trip.com contest and received the RM800 voucher and we chose to spend it in this resort. It was the best decision ever coz we received a room upgrade upon registration and the room was huge with kitchen, dining area, living room area and overlooking the water park! The breakfast was awesome and the kids can go swimming while parents can have breakfast till 11am. The staff were very polite and friendly and the facility was clean and sparkling. My kids had a blast and already planning to go here again next school holiday. So a big big thanks to Trip.com for the exceptional Malaysia Day staycation!

The hotel is located in Teluk Bahang, furthest away from Batu Ferringhi Beach, offering excellent privacy and a peaceful environment. The room was spacious, clean, and comfortable, and the two swimming pools were great for relaxing. Although the beach area is small, it was still pleasant, and the breakfast variety was acceptable. However, the hospitality could be improved. I arrived at 1:30 PM and was informed that the room was not yet ready, and the receptionist would call once it was. Unfortunately, when I returned after 2:30 PM, the receptionist was missing, and I later found out that the room had already been ready for some time. Additionally, no welcome drink was offered upon arrival or during check-in. Overall, while the stay was comfortable and the facilities were good, the service experience was disappointing.