5-Star Hotels in Melaka, Malaysia

We booked two Studio Suite Twin for a family stay for 2 days. The staff was kind enough to give us adjoining rooms. The fixture and fittings are a bit old but the rooms, bed linen and couches were clean. The kettle in one of the rooms was faulty and a small table in the other room was wobbly. Both were replaced immediately. We enjoyed the space we had with the connecting rooms. On the second day, we did not leave our rooms until past 10am. The housekeeping team came twice to check if we wanted our rooms cleaned. We asked them to return half an hour later to do the housekeeping. However, when we returned to the rooms in the evening, the rooms were not cleaned yet. After a call to the reception and a talk with a staff member who came to the room, the rooms were cleaned promptly after that. I think the rooms need an upgrade. The hotel still provides small bottles of shampoo, hair conditioner and bath soap whereas newer hotels have changed to refillable pump bottles for these toiletries. We noticed that some towels have blood and dirt stains on them. Overall, we had a comfortable stay at the hotel.

The room was incredibly spacious. Its location right by Malacca offered absolutely stunning sunset views. Getting to attractions by taxi was also very convenient. It's a great choice for a trip or holiday.

Second time staying in this hotel, first in May2023. Room is well maintained. I booked room with 2 double bed, it is spacious ~ except a little bit dusty. Toiletries are provided but no comb. This round I skip breakfast so can’t comment. Parking is available. Location is okay for me as self drive. Short drive to Jonker Street and Aeon supermarket. The swimming pool is nice, kids love it.

Room was cozy and clean! Had the view of thr river bend! Lights up at night was a pretty sight to add on to the stay.. only downside were that the pillows were too soft. Breakfast catered was with great selections and staffs were friendly and polite, going around offering fresh fried noodles, toast,juices, etc. Pool was well maintained and look very clean!

The hotel has a distinct character with its rich Nanyang (Southeast Asian) charm, offering truly excellent value for money. Breakfast is à la carte with many options to choose from, though it wasn't particularly delicious or memorable. The rooms were also reasonably clean. Overall, it's a hotel that provides fantastic value.

The location is indeed quiet because it's not near the main road. Parking was okay, maybe because it was Monday and Tuesday. The check-in process was smooth, but the service at the check-in counter was a bit lacking — the staff seemed reluctant to talk. When asked about the Hi Tea package, the staff couldn’t confirm whether it was available or not. Then, upon entering the room, we immediately saw children's footprints on the bed sheet. Luckily, the housekeeping staff was still nearby, and when we informed him, he immediately replaced the sheet with a new one. The shower is positioned directly above the bathtub, which makes it difficult for elderly people or those with leg/back pain to step into the tub to shower. As for the Hi Tea package, you have to call the phone number listed in the Facebook promo directly. The Hi Tea set for two people was really good, and the service at the restaurant was excellent. As for breakfast, they had many choices and everything was delicious.

This is our 2nd time staying in this hotel. It’s a building by itself with own compound. Ample parking space. It is build beside a cruise ship jetty(not sure if it’s in operation). Room is big, have all the amenities needed. Hair dryer, tooth brush, shampoo etc. The shampoo is Dove brand which is good as it has moisturizer. Bed is super big and comfortable, water pressure is good and air conditioning is not noisy. We had a good night sleep here. A few POI are walkable. Jonker street will be a little far (about 20 mins easy walk). Opposite is a shopping center. Overall is a good hotel to stay.

Very nice and clean hotel. However, there were hiccups during check in. Check in time indicated is 3pm. We arrived at 4pm but was told that room not ready. Have to wait for 1 hour to get room allocation. So we brought the kids to the hotel’s playground and went back down to the reception 1 hour later only to be told to wait another 20minutes. After waiting for MORE THAN 20 minutes (with no staff at the reception at all) we went to enquire again. Was informed that we will be served next (after the current guest). So we waited again… in total, we waited about 2 hours just to get room keys. By then, our plans were all ruined due to the wait. We did not have time to explore Malacca Town as we have planned as it was a long weekend and we had to leave early the following day to avoid the traffic jam on the highway. All in all, the hotel is nice but the managing of the check in is terrible! 2 hours wasted just like that… if the reception staff informed us that it will take more than 2 hours to get the keys, perhaps we would not have waited at the hotel and proceed to town first. Hope to see improvement in this aspect

Amazing indoor and outdoor living experience in this hotel. Love the private balcony facing Melaka River. I can spend my entire afternoon there with good coffee and snacks (coffee machine and snacks provided free in room). Tried their Kaya thost during breakfast. I gave 10/10! At night soak yourself in the bathtub with essential oil provided. Awesome experience! Every single detailing the room can wow you with such a specious and comfortable space. The best part is the hotel car park is just within minutes reach from your hotel room. So, it is so convinient after check out. All tourist attractions and restourant surrounding are within walking distance. Will definitely come back next time.

Spacious room with additional 1 single bed. really exceed our expectation. big bathroom, we were really satisfied with the accomodation. dinner and breakfast provided in the room rate. Thanks very much to trip.com for the recommendation. All staff really helpful. Please join all free activities and amenities provided at this resort such as morning/night safari walk, movie watching, gym/library/swimming pool.