5-Star Hotels in Melaka State, Malaysia

My favorite hotel in Malacca! The design has an old-money feel, very artistic. The breakfast is special, with local Indian pancakes that taste great. The bathroom in the room has a bathtub, and my window overlooks a river. The parking lot behind the hotel is also very spacious. It offers great value for money. The front desk staff are very polite. They even offered a welcome drink and flower cookies that reminded me of my childhood. It truly brought me back to my younger days. I love this hotel so much and will definitely stay here again!

Arrived by bus from Singapore, and the hotel is super close to the bus station. There's a 7-Eleven downstairs, and if you walk a bit further, there are two shopping malls. It's also quite near the old city wall ruins. The earliest check-in time is around 2:30 PM, which feels pretty inconvenient. On the bright side, there are plenty of seating areas in the lobby. The room itself is quite spacious, and the bathroom is clean. Overall, it's great value for money.

This is a newly developed property with ample parking. I particularly like the location, as it is surrounded by many eateries within walking distance. Everything is brand new; although the hotel lobby is a bit small, the rooms are impressively spacious. The only drawback is the lift waiting time, which could be improved. Overall, I would definitely return to this property on my next trip.

My stay at Courtyard by Marriott Melaka was nothing short of exceptional. From the moment I arrived, the experience felt seamless and well-curated. The hotel maintains an impressive standard of cleanliness — every corner reflects attention to detail and consistent upkeep, which immediately builds trust and comfort. The location is highly strategic, making it convenient to access key areas in Melaka while still offering a sense of calm and privacy away from the busy streets. What truly stood out was the level of service. The staff were professional, attentive, and genuinely welcoming — not just trained, but naturally hospitable. It’s the kind of service that elevates a stay from good to memorable. The amenities were well-maintained and thoughtfully provided, catering perfectly to both leisure and business travellers. Everything felt complete, nothing felt lacking. Overall, this hotel delivers a balanced experience of comfort, quality, and reliability. A place I would confidently return to — and recommend without hesitation. nanti kami balik melaka lagi wajib stay sini….taknak hotel lain dah ! 🥰🥰🥰🥰🩷🫶🏻

Hygiene: Very good. Facilities: A mix of new and old, it's renovated, but just okay. No conditioner or lotion provided. Service: Since we arrived from Singapore by cruise, we got to the hotel around 9 AM. We dropped off our luggage and went for a walk. It was incredibly hot, so by 12 PM, after sightseeing and eating, we returned to the hotel and asked if we could check in early. They refused... At around 1 PM, our little one really needed a nap, so we asked again and finally got a room. Sigh. Compliant with rules but not very empathetic. The service industry really needs a bit more human touch. The concierge, however, was excellent. Environment: The swimming pool is clean, but it gets direct afternoon sun and closes exactly at 7 PM. Breakfast is good, but if you absolutely need Chinese food, you might consider skipping it and heading to the tea restaurant about 15 meters to the left of the hotel entrance, which is a better option. One side of the hotel faces the sea, and the other faces the Malacca River bay, both are nice views.

Let me give a thorough review of this hotel! This was my second stay, and I feel it's necessary to start with the first visit. About 7 or 8 years ago, when the hotel first opened, I stayed for one night. In the middle of the night, there was a false fire alarm. The crucial point was that the fire alarm broadcast was in Malay. For an emergency like a fire, shouldn't the primary language be English? Our whole family walked down the stairs from over the 10th floor to the ground floor, only to find it was a false alarm. Imagine, half-asleep in the middle of the night, dragging family members down the stairs, and we also encountered many elderly people descending. We didn't complain that time; we understood, as it had just opened. We just reported the situation, and the hotel didn't say much. After 7 or 8 years, I decided to experience it again and booked two nights. I was a bit disappointed upon check-in because the large shopping mall next door was closed, and the surroundings seemed desolate. 'Oh well,' I thought, 'I'll just get some rest early.' Our habit is to leave a light on in the bathroom at night for convenience. Unfortunately, the bathroom glass had no curtain, so the light was completely unobstructed (photos attached as proof). After finally falling asleep, the power in our room went out in the middle of the night, waking up the whole family due to the heat. The room and hallway were pitch black. Please try to imagine that feeling of darkness. I called the front desk, and they said our floor had a power outage, but not the rest of the hotel. Eventually, the power came back on. However, our whole family couldn't get back to sleep from 4 AM until dawn. The next day, I contacted Trip.com and the duty manager. The hotel agreed to change our room, and the duty manager offered two complimentary buffet dinners. This message is purely to express my genuine feelings. The hotel rooms are quite spacious, the bed is a bit soft, there's significant afternoon sun, and the air conditioning temperature control isn't very responsive. However, the hotel staff are truly excellent, providing sincere service. But the thought of poor sleep at the hotel, the unobstructed bathroom light, the false fire alarm, and the power outage issues truly make it difficult for us to return. Melaka is quite quiet now, and while the hotel has such wonderful staff, the hardware aspects are a real shame. If improvements can be made, please let us know, and we might consider experiencing it again. I sincerely wish the hotel a prosperous business.

Overall, it was decent, mainly due to its excellent location – absolutely perfect. However, the facilities weren't great, especially regarding the water supply. I stayed for two nights. While the hotel is a bit old, that's generally the style in Melaka, so the ambiance was fine. The main issue was with the facilities. On the first day, there was no hot water. I reported it to the front desk, and they said to let the water run for about five minutes, and hot water should come. But even after ten minutes, nothing. My baby and I ended up showering with cold water. I reported the issue again on the second morning. Someone came to fix it, and hot water became available. However, while happily showering, the water suddenly cut out... There was water in the sink outside, so I used that to rinse off. The swimming pool was pretty empty when I went, which was nice and relaxing. Breakfast was also acceptable. One good perk is that you can contact the front desk to board a cruise directly from the hotel's entrance. However, you can't guarantee sitting together with your party because people who boarded online at the opposite dock then come to the hotel's entrance to board, so you usually have to sit separately.

Must praise the staff — the service is really good. From the moment we entered the hotel until we got into our room, everything was well taken care of. They even called to check if the room was alright and if we had everything we needed. The room is spacious and my kids absolutely love the hotel kids’ club.the hotel environment is cozy and relaxing.

Booked for 1 night to celebrate my mother's birthday. Overall good experience. Room clean and spacious. They even decorated the room for the bday girl.. hihi tq for the effort ! My mom really love it! The front desk staff really helpful. Night time there's a fire show at the swimming pool area. .... But once night time u need to drive out the hotel area to the mini town 5 min from the hotel if you want to buy anything food/needs/shop.. so far my stay is good.

We previously visited in 2023 as a couple. The breakfast was delicious and the room was very comfortable. The hotel service was excellent as well. This year, we returned again with our two children, and it was totally worth it. Highly recommended