5-Star Hotels in Sarawak, Malaysia

Hotel was opened / renovated not too long ago, still looking fresh and new. Conveniently located near the waterfront area and close to many popular food and coffee places. Staff was friendly, helpful and polite

This is probably my 5th or 6th time staying at The Waterfront Hoteland for good reason! It remains my favourite hotel in the city. The view from the room is simply magnificent, whether day or night, and always takes my breath away. I absolutely love the pool area it’s such a relaxing spot to unwind, especially with the scenic backdrop. Another major plus is the hotel’s direct connection to the mall, which makes shopping and dining super convenient without having to leave the building. The room is well-equipped with complete toiletries, which I really appreciate. Everything is kept clean and comfortable, making each stay feel like a mini escape. One small downside: the toilet floor tends to be quite slippery. Although a small toilet mat is provided, it doesn’t quite cover enough area to prevent slipping, so that’s something to be cautious about.

Loved everything about our stay! It might be quite a distance from the city if you don’t drive a car, but if you do, it’s only less than a 10-min drive. Service was definitely top-notch; from the main entrance to the front desk, including the staff at the Zest restaurant. Breakfast spread was very good and tasty especially the fresh fruit juices! Definitely recommended and will stay here again 😊

Checked in at 4pm but the rooms was not ready, thus i got a free upgrade to the next category room. Ocean view room offers a majestic view. The room was clean and spotless and no noise can be heard from outside. Bath tub overlooking the ocean. The only downfall is there is no carpet thus the floor can be cold when u walk barefoot.

Short stay at the family suite and king suite, arrived Sunday afternoon and left Monday afternoon, so limited activities. Rooms were clean and tidy, the king suite overlooked the bigger pool and the Coconut Bar. Family suit had convenient access to ”kiddie” pool and beach. Kids had fun at the kids' pool, also had a dip in the bigger pool as well as playing at the beach. Pool is good for a visit in the afternoon as dead bugs in the pool take some time for staff to clean throughout the morning. Did not get a chance to try the wellness centre as it was closed Monday.

I stayed this hotel when I was 15 years old. Now I am 45. I would congratulate the staff of the hotel who really worked hard to main the look, the cleanliness of this hotel. I also would like to thank the front line counter staff for upgrading my room to the River View Room as the room that I've booked was not yet ready (still in the cleaning process).

To be honest, I am very shocked to find out this hotel is currently under upgrading. You heard noice of drilling during day time. The family room that I was staying is abit dated. The dust on the bathroom counter top is missed. The small fridge is barely functioning ( not cool). Add to that, the hotel doesn’t offer complimentary parking for driving guests. Their basement carparks is closed for renovation. The reserved carparks in front of their hotel lobby entrance is reserved for their staffs! However, I have to say the services from the doorman, the security and the room cleaning crew are awesome. They are super polite and really accommodating. Always offer their generous smile s and helping hand. I wish these are the qualities of the check in front desk would have 😢 When I finally checked out, there is no expression of regret from the staff for the noice and inconveniences for the guests staying at the hotel at this renovation time. They should have offered me free stay or any token of appreciation. Nothing! I spend 3 nights staying at that hotel but not able to enjoy the staycation. Truly disappointed. I will never go back to Pullman anymore.

I had a wonderful stay at Hilton Hotel! The staff were incredibly friendly and always willing to help with a smile. The room was spacious, clean, and well-maintained. The location is also fantastic, just walking to explore Kuching Waterfront. Highly recommended stay for its cleanliness, friendly staff, and convenient location. Love n see u again Hilton!

We enjoyed our stay. Although, I expected that you could go to the beach but you can't go and swim in it. The maintenance outside could do some improvement especially the pool and pool area needs a renovation. The chairs and lounges are not taken care of. The towels are just there and getting rained on. The rooms was nice even there was a small issue with the airconditioner but they addressed it immediately. We loved the food. Everything we ate there was delicious. Kudos to the chef and restaurant staff.

My family enjoyed our stay in Mulu Marriott. The hotel rooms are spacious and clean though the hotel looks a bit old. Mulu Marriot is a great hotel to stay for all who wants a bit more luxury as well as adventure, as it is easily accessible by Hotel shuttle service to Mulu National Park. Overall we enjoyed our stay. Perhaps Mulu Marriott can improve on both the buffet breakfast, dinner or the ala-carte offerings on the menu. During the night, we had drinks in the bar/ lounge area. Service is good, but would recommend Marriott to have more games eg. UNO, board games or probably a pool table will be a nice addition. Thanks to Mulu Marriot shuttle service to airport and Mulu National Park, they are prompt and very friendly. Overall we enjoyed both our experience in Mulu Marriott and Mulu National Park. Thanks and continue to improve.