5-Star Hotels in Sarawak, Malaysia

Exceptional Hospitality That Made My Birthday Special I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special. A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere. We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay. Thank you once again to I-Rene and the team for making my birthday so special!

Damai Lagoon Resort is nestled between the Mountain Santubong and the South China Sea. The resort environment is serene tugged in a tropical rainforest setting. The area provides a tranquil retreat with dense jungles and sandy beaches. The Sarawak Cultural Village is located just a stone’s throw away. It is within 10 minutes walking distance. We were given all sea-fronting views with one corner rooms on the 3rd floor. We could listen to the waves crashing on the beach during high tide. The spacious space coupled with modern shower amenities and comfortable bedding made our stay an enjoyable experience and we had a relaxing time there. The buffet breakfast served was sumptuous with wide spread of local cuisines. We enjoyed swimming in the clean infinity pool in a sunset backdrop. There are many indoor games provided for the children. Thus, you will not get bored staying in this resort. The resort entrance is grand and the guest lounge is huge and beautiful overlooking the sea. The resort staff members are very helpful and friendly. The resort is highly recommended if you want to have a relaxing holiday outside Kuching city. Thank you.

Great location in Miri city, close to miri time square. However the room was a bit run down, with the malfunction of the kettle and body weighing machine in the room. The gym facility was good but some hours packed with subscribed monthly users and the instruction to get access to the gym was rather confusing.

The hotel ambiance exudes old-money charm. During my stay, I even had the pleasure of seeing their Sultan King. The staff were all very friendly and accommodating. The hotel's location is excellent, said to be in the best 'feng shui' spot, feeling grand and impressive. It directly faces the river, and in the evenings, it's very convenient to stroll along the riverside to Marina Bay Sands. The only issue was that the air conditioning wasn't cooling when I checked in, but it was resolved after I reported it. Later that night, I discovered the shower gel dispenser was nearly empty, and no product would come out. Then, the shower drain clogged, quickly flooding the entire bathroom during my quick shower. The hotel does show some signs of aging facilities, but everything else was great.

The hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep. However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property. The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked. I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests. The weighing scale also had visible dirty marks on it, which did not leave a good impression. Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying. Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience. Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience. Room 501

My stay at Sheraton Kuching Hotel was both comfortable and refined. The room was spacious, immaculately maintained, and designed with thoughtful details that created a sense of calm and ease. The service was consistently professional and gracious, reflecting a high standard of hospitality. From arrival to departure, the atmosphere felt polished yet welcoming, making the stay truly relaxing. A well appointed hotel that offers a seamless and enjoyable experience . The hotel is nearby at eatery area like Top Spot Seafood restaurant and nearby Waterfront. I would gladly return.

We had a lovely 3D2N mother-daughter and intergenerational friends’ stay at Cove 55, Santubong, and it was exactly the sort of peaceful break we were looking for. The grounds are beautiful and very calming, with a real sense of tranquility and serenity. The staff were lovely — warm, attentive and thoughtful throughout our stay. Our mothers are in their 80s, and the pace and setting were perfect for them. Two nights felt just right for a restful getaway. The room was spacious, bright and comfortable. The bed was firm and very comfortable, and the air-conditioning was powerful — an absolute godsend in the Santubong heat. The complimentary water, coffee and tea provided were adequate. The weather was generally nice, although scorching during certain parts of the day, so we were glad to have a cool room to retreat to. Our stay was simple and very enjoyable: we basically ate, chatted and swam. The food was good quality, with generous portions, and we were very satisfied with the meals. The place feels lived in rather than brand new, but it is respectably clean. I would not describe it as immaculate, but it is by far cleaner than many hotels and retreats in Kuching. The only thing I wish we had done differently was to request ground-floor rooms in advance. As our mothers are in their 80s, it would have been easier for them to avoid climbing the stairs. For anyone travelling with elderly guests or anyone with mobility concerns, I would suggest requesting ground-floor rooms when booking. Overall, Cove 55 is a beautiful, serene place for a quiet escape, especially for families or friends wanting to slow down and spend time together. I would happily recommend it.

Booked the deluxe room and it is a newly renovated room. However, due to the ongoing renovation on other floors, there is noise of drilling and knocking sounds as early at 8am. Otherwise, the hotel has a very nice layout and is spacious. Location is superb..close to waterfront and eating places by walking. Friendly and helpful staff. One other comment is that the housekeeping is not done throughly. Strands of hair found on the bathroom floor even after the room is cleaned. Overall, had a great stay for 4 nights.

As usual, very cozy room! Best bed best pillow. Shower got a good water pressure! Strategic location. All is very well! Always my preference every time in Kuching.

Effective hotel reviews highlight specific details like staff friendliness, cleanliness, room comfort, and location. Positive reviews often praise unique amenities, breakfast variety, and helpful service, while constructive reviews focus on issues with noise, cleanliness, or room size. High-quality reviews provide context, such as being a business traveler or visiting for a weekend getaway