5-Star Hotels in Sarawak, Malaysia

Had a wonderful 2-night stay at Pullman Miri Waterfront. The hotel was clean, modern and well maintained. Our room was spacious, comfortable, and spotless, with a great bathroom and comfortable beds. The staff were friendly and professional with smooth check-in and check-out process. The facilities were excellent, and the overall atmosphere was relaxing. Great value for money and definitely recommend staying here again when visiting Miri.

Exceptional Hospitality That Made My Birthday Special I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special. A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere. We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay. Thank you once again to I-Rene and the team for making my birthday so special!

Just arrived at the hotel and was informed that there was ongoing water pipe repair work outside, which caused a temporary water disruption during the daytime. We couldn’t shower or wash our hands for a while, which was quite inconvenient. Thankfully, the water supply returned to normal again in the evening. Front desk staff were still very polite and helpful throughout the situation. We booked the Deluxe Single Room, and the king-sized bed was very comfortable and spacious, enough for us two adults and our 2yo child, with plenty of extra space. However, the bed felt slightly damp when we first arrived, but it became better later at night. The hotel also has a family pool and direct beach access, which makes it a great place for families with kids to relax and unwind. The buffet breakfast menu was also quite rich with plenty of choices.

The hotel ambiance exudes old-money charm. During my stay, I even had the pleasure of seeing their Sultan King. The staff were all very friendly and accommodating. The hotel's location is excellent, said to be in the best 'feng shui' spot, feeling grand and impressive. It directly faces the river, and in the evenings, it's very convenient to stroll along the riverside to Marina Bay Sands. The only issue was that the air conditioning wasn't cooling when I checked in, but it was resolved after I reported it. Later that night, I discovered the shower gel dispenser was nearly empty, and no product would come out. Then, the shower drain clogged, quickly flooding the entire bathroom during my quick shower. The hotel does show some signs of aging facilities, but everything else was great.

The hotel is quite new, and very close to the airport. The buffet breakfast is good. However, it seems the staff were not familiar with the system so the check-in took a long time. Besides, there were renovation noises at 8-9am in the morning upstairs which was a bit disturbing. Lastly, it can take a long time for deposits refund (3 days already and I haven’t received it)

My stay at Sheraton Kuching Hotel was both comfortable and refined. The room was spacious, immaculately maintained, and designed with thoughtful details that created a sense of calm and ease. The service was consistently professional and gracious, reflecting a high standard of hospitality. From arrival to departure, the atmosphere felt polished yet welcoming, making the stay truly relaxing. A well appointed hotel that offers a seamless and enjoyable experience . The hotel is nearby at eatery area like Top Spot Seafood restaurant and nearby Waterfront. I would gladly return.

I booked two rooms, one mangrove view and one garden view. The front desk upgraded both to mangrove view for free, and the service was excellent with smiles all around. The breakfast food was more suited for a foreign palate! Overall, it was really great, the environment was lovely and very relaxing. 👍

Booked the deluxe room and it is a newly renovated room. However, due to the ongoing renovation on other floors, there is noise of drilling and knocking sounds as early at 8am. Otherwise, the hotel has a very nice layout and is spacious. Location is superb..close to waterfront and eating places by walking. Friendly and helpful staff. One other comment is that the housekeeping is not done throughly. Strands of hair found on the bathroom floor even after the room is cleaned. Overall, had a great stay for 4 nights.

Good wifi and located at a strategic location in Kuching. Easy check in and has luggage storage service as well.

I have a bussiness event in Miri Mariott Resort & Spa. The view was perfectly serene. The hospitality was top notch, from the warm receptionist at check-in, to the friendly cafe baristas, and the always-helpful concierge team. The resort has 3 swimming pools in total. The breakfast was brilliant. A wide variety of foods, different types of fresh juices, and the menu changed slightly throughout my 2 days stay, which kept it interesting. We particularly loved the smell of the shower gel, its ingredients include aromatherapy essential oil which was very calming. The hot water in the washroom worked perfectly and consistently.