5-Star Hotels in Sabah, Malaysia

There are not many resorts in the mainland. It’s a good compromise for balance a bit of everything. Going to downtown, visit remote places, and his land hopping. The sunset is nice for the hotel. A key point is that you can use this hotel facility + the sport center facilities + the Magellan hotel facilities. Downside. U can’t order food with Grab, as you will need to walk about 10-12 minutes to go take it down the road to the guard spot (third photo). What it could be improved: 1. The SPA price is out of range. 2. Family Night time activities. The only activity/bar is on the top floor which doesn’t allow kid below 18 YO.

I recently stayed at Le Meridien and was thoroughly impressed by the top-class service. The staff were incredibly friendly and welcoming, making us feel valued from the moment we arrived. Room service was prompt and efficient, arriving without delay whenever we needed it. Additionally, when we arrived hours ahead of schedule, the team graciously accommodated us with an early check-in—3 hours before standard time—which was greatly appreciated. To top it off, the sunset views from your rooftop bar were absolutely breathtaking and made our stay unforgettable. Thank you for a flawless experience—we’ll definitely be returning!

I visited the hotel with my parents, my wife and my daughter. We stayed for four nights, checking in on 3rd May and checked out on the 7th. This is actually my second time visiting this hotel, the first time being 30 years ago, again with my parents. I had great memories as a kid so I was looking forward to this trip. The First night was great, had dinner at Coco Joe's and rested after a long trip. The Second day was fantastic, breakfast and dinner and Cafe Tutu, met a lovely dining lady named Rohana. During the day, we enjoyed the great activities of the Leisure Center. Friendly staff from there made the experience children friendly. And the icing of the dessert - the sunset parade, Jamie loves it. Housekeeping did a surprise heartwarming job, covering the lion doll of my daughter with a little towel on the pillow, very cute and thoughtful move. The Third Day we went out to town so didn't stay much time in the hotel. The Fourth Day, was quite disappointing to be honest. Housekeeping did not arrive in the morning when we were out playing at the pool. I understand as there are many rooms to take care of. We went back to the room to rest between 2-4pm, switch on the ”Do not disturb” button, and somehow housekeeping team arrived so they put a card to say they could not clean as we put up the do not disturb button. Fair enough, but again, there was five hours in the morning which they could clean the room. Leaving the room again at 4pm for activities, I called service center for housekeeping, switched off the ”Do not disturb” button and went out. We returned at 7:45pm, still there was no housekeeping. Frustrated, I called the service center again requesting for housekeeping, they replied they will check and follow up with housekeeping. Half an hour later, still no one turned up. Extremely irritated, I called service center for housekeeping again. This time, housekeeping finally arrived but our whole family were waiting for clean towels to have shower. VERY disappointing with the effecitivness of housekeeping and service center on this incident. On that very same day, I discovered a big crockcroach in the toilet, so I do have a big quetion mark on the housekeeping of this hotel. The day was worsen when we had dinner at Coco Joe's, where we wait for nearly an hour (from 6pm to 6:53pm) before we get all our food served. I did complain it to the manager when he came by, which he did apologise and waived our dining fee. Despite my disgrunt towards the long waiting time of the dishes, I would like to give credit on the manager (I think his name is Mr Kan?) in terms of how he managed the complaint. Overall, the experience is mixed. With friendly staff at leisure center + Cafe Tutu, good food but unreasonably long waiting time at Coco Joe's, and disappointing housekeeping after the heartwarming performance on the second day. The hardware of the hotel is great (view, pool design, restaurant seating) but our experience was mainly affected by the staff. On this ocassions, I would like to give commendation to the following staff: Rohana, Majid (both from Cafe Tutu), all staff from Leisure Centre (especially the two ladies and two gentleman hosting water polo and volleyball respectively), and Kan from Coco Joe's on complaint management. Please keep up on the good work you already have, and work hard on things that requires improvement:)

The hotel is new, recently opened. Rooms are spacious and comfortable. The hotel's strongest point is a comfortable and well-designed pool. Unfortunately, this is the end of the pluses. Breakfast - the choice seems to be large, but everything is focused on the Chinese, so a European / American does not have much to eat. It's good that at least there is an egg station. Front desk procedures - even though the hotel was almost empty, we were told to wait three hours for the room. A deposit of RM 200 per day is charged at check-in - cash only, no card guarantee. When checking out, you have to wait at the front desk until the housekeeping checks if you have stolen anything from the room. If you lose the document confirming the deposit - they will not return your money. Finally, probably the most annoying thing - the card scanning system in the elevators - we sometimes spent long minutes trying to press the floor key in the elevator, usually it ended with asking for help from the reception. This is absolutely unacceptable. There is too much to improve here to be able to say that the hotel is worth the price.

Magnificent view! It's been awhile my family n I enjoy so much the hotel and the hotel facilies Our 3d2n, we spent most of our meal in hotel, superb!! Only comment, the bfast buffer too crowded, some staff shown frustration on face, especially on the egg station. Waited so long just to get some eggs. The rest r great! Oh ya, the private beach is just merely a small corner, not even a beach!

The team at the Lounge club are friendly esp Felicia Petrus, hospitable and helpful & Isacc too. Room is comfy but they forgot to refill the shower gel & coffee tea in the room. The breakfast is not so fantastic despite the wide selection, either is too salty or too sweet.

We had a good family bonding time at Shangri La Rasa Ria. There were lots of activities catering to various types of travelers. The beach was long with fine sand, and the sunset view was excellent. There were also game rooms when the sun gets too hot or when it rains.

Rooms are clean. Room is nice and spacious. Facilities like the gym and pool are sufficient. Buffet breakfast was as expected as well. Basically a you pay for what you get kind of place. If you’re the type of traveler that likes to enjoy the hotel amenities and just chill there then this is a good place to go to. Has a very nice Chinese seafood restaurant located behind the hotel. Also for supper you could head to the fried chicken fast food restaurant behind the hotel too which is open 24 hours. Parking is free for guests who are staying.

Perfect location for island hopping - 3 minutes walk to the Jesselton Point Ferry Terminal. The facilities are modern and the renovation still feels quite new. Service and food here is notably better than other nearby hotels. Food at the breakfast was fresh and of high quality. Would choose to stay here again in the future.

Nice hotel with a very good location. Close to Gaya street where there are many eateries and where the wkend market is located. Next to the iconic round about and the sea front. The hotel may have been look dated, but the rooms looks to have been refurbished since last stayed here. Rooms is spacious and bed is comfortable. No issue with cleanliness. Didn't use any of the facilities as we just stayed a night before heading out to KK park. Good value for money.