5-Star Hotels in Sabah, Malaysia

On of the best hotel in KK! From front desk to housekeeping, it was such a great experience! Include your breakfast package if you decided to stay here! You won’t regret it! Spread of selection for you, noodles, rice, sushi, you name it! Definitely worth it! The scenery and view from the hotel room was breathtaking. You’re able to see Mt Kinabalu (if it’s not raining!). Sky is super bright by 5:45-6am, be sure to catch the sunrise ! Overall, no regret choosing this hotel for my 5D4N trip! 😊😊👍🏻👍🏻

The Hotel is located at the area with many seafood restaurants and it is also convenient to access to different shops. On the first day, we were given a room without views that made us very unhappy. Then they agreed to change it to better views. The sensor of the light control was out of order on the third day, but they could fix it on the same day. The staff of the Hotel would send messages to connect with us. It was very helpful Hotel. Their breakfast was really fantastic, we highly recommended it.

Stayed 3 nights for RM1860 at Hyatt Regency KK for our anniversary. Unfortunately, the experience didn’t meet our expectations for a 5★ hotel. 1. Room details were unclear – I filtered for a bathtub but the room had none. 2. Despite emailing in advance, no small anniversary gesture was offered. Other hotels have given complimentary cake even for 1-night stays, but here only celebration packages were suggested. 3. Breakfast lacked variety – mostly the same dishes with only slight changes. 4. Reception service felt less welcoming compared to how they treated foreign guests. 5. Even after paying RM65 for a cake package, we were told it would be delivered the next day at 7pm, but it suddenly arrived just 2 hours after check-in. Very poor coordination between staff. 6. During check-in, I noticed a board at reception stating that guests checking in between Merdeka and Malaysia Day would receive F&B vouchers. It didn’t mention that this was only for bookings made via the hotel’s website or specific platforms. As a guest, this felt unfair and not transparent. Only the view is superb since we choose sea view. The value and service were far below expectation. Hope the hotel can improve, but I personally wouldn’t choose Hyatt Regency KK again.

Hyatt Centric truly impressed! Upon arrival, the staff were incredibly welcoming, especially the young man from the baggage team. He not only helped with our luggage and stored it for us but also informed us we could check in at 1 PM (the usual check-in time is 3 PM), which was a fantastic perk. The hotel is centrally located, right across from a large shopping mall. Nearby, there are popular eateries like Fool Yuen and Xin Feng Bak Kut Teh, along with many restaurants catering to Chinese palates, and Sabah souvenir shops. The breakfast was extensive, offering a wide variety of options. I especially loved having breakfast in the morning with views of the sea and a clear blue sky. A taxi ride to Tanjung Aru during peak hours cost 35 RMB due to traffic congestion, but it was still convenient, and we even managed to check out the cultural wall. I would definitely choose this hotel again when visiting Kota Kinabalu.

Good location - We stayed here only for 1 night before catching a morning flight after a trip to Manukan Island. It was about 15 mins from the airport and 6 mins from Sutera Harbour. We were able to check in early at about 1pm. It was a great location with the market and food stalls just in front of the hotel. There was also the night market just beside the hotel. Club lounge - We enjoyed our time at the club lobby with unlimited alcoholic drinks from 5.30pm to 7.30pm. The service staff were very patient, welcoming, and attentive. Room - we had the king room with City view. The room was spacious and clean. While it was stated city view, we were able to have a view of the harbour and Mt Kinabalu at the far distance.

Not as good as my expectations of 5 stars of shangri la hotel, but still in great value and services consider the price is much cheaper. I came with my family including 2 kids at 6 and 8, they love the game area and swimming pools with water slides. Because of 2 nights stay in the wet seasons in September. especially after 5pm, a tropical rainfall so that I didn't get any chance to see sunset in the beaches. The beaches are not really good condition of sand quality. I enjoyed the morning hiking trip to the nearby hills and also the walk in the beach. Many wildlife and calm of the days.

One night stay at Suite Check-in took about 40 minutes, including queuing and waiting. My booking included club benefits, which meant access to the Magellan Club, but I wasn’t directed there. Instead, we were told to wait “five minutes” at the lounge for the front desk to double-check if the room was ready. The wait ended up being much longer, and we eventually had to return to the counter ourselves to ask if the room was available. The suite itself was acceptable in terms of cleanliness, but there were some minor maintenance issues: the fan remote in the living area didn’t work, and the main room remote was also faulty. The overall facilities were good, and the staff were friendly. Room service was impressively quick, especially when I requested extra bottled water, which was delivered promptly. Overall: A decent stay with some clear highlights such as the Magellan Club access, but better communication on benefits, smoother check-in, and room maintenance would make the experience much more enjoyable.

The environment is beautiful and much more comfortable than living in the town. The accommodation in the town can be described as terrible, dirty and messy. Here, you get quiet, beautiful, and the service is also ok. The lady at the front desk is very responsible! All the attractions can be booked with the hotel, the price is reasonable, and the car pick-up is provided. Speaking of eating seafood, the hotel has a shuttle bus that departs at different times. It only takes ten minutes to go to the seafood market in the town. You can eat seafood until you are full🧛🧛♀️ In short, just stay here and enjoy it. The hotel will arrange everything

The hotel is only 5 minutes from the city centre and easily accessible using grab mostly. The room is spacious and comfortable. The breakfast is good and got many choices such as plain/chicken porridge, breads, soup and salads. But better go down early as there is so many visitors.