4-Star Hotels in Taiwan, China

I highly recommend this hotel if you're visiting Tainan – it's incredible value for money! 👍 The service was warm and attentive, and they even kindly upgraded our room. The room itself was well-equipped and comfortable. Plus, it's super close to historic old streets, markets, and attractions. I'll definitely be staying here again.

Good sized room with comfortable King sized bed. Room and bathroom were very clean, however the glass windows were super dirty (way overdue for an external facade cleaning). Check out was smooth just need to drop room key into drop box at the lobby but the pre-arranged hotel airport shuttle was disappointing. The shuttle ran out of seats even with pre-booking with no staff to check if others had made a booking before boarding. I and another guest whom had prebooked the shuttle had to wait for another driver to bring his car around to send us to the airport. We had to unload our suitcase from the first shuttle too.

The location is great, about a 7-minute walk from Cianjin MRT station. The front desk staff were exceptionally helpful. The first room we were assigned was quite noisy, and we had to contact the front desk twice to change rooms before we found one we were happy with. The staff were very accommodating and helped us change rooms each time. Having a coin-operated laundry room was also very convenient!

Our stay was fantastic! The room was spotless, had an electric bidet toilet, hand towels, and a spacious bathroom with a window for ventilation. It was cleaned daily, and they provided plenty of drinking water. There's also a water dispenser on the 9th floor for hot water. I highly recommend staying in the 'deluxe room' (精致客房). The internet speed was excellent. We stayed with our 3-year-old twin babies and everything was super convenient. It's just a few steps from Liuhe Night Market, with a Pxmart supermarket right across the street, and Formosa Boulevard Station is also very close. The best part was the breakfast – rich and varied. I'd love to ask the hotel where they get their 'breakfast bite-sized pastries' (一口酥) from, they were absolutely delicious and I want to eat them again! The front desk staff were also very friendly and helpful. Our check-in experience was very smooth.

The location is super close to the MRT station, and the hygiene and room are also good. The only thing is that they don't allow check-in until after 2:30 PM, but you can leave your luggage there.

Overall, the hotel is decent and comfortable for a stay. My room was clean and spacious. The hotel is eco-friendly, so single-use personal care items like toothbrushes and toothpaste are not provided; they are available at the counter for 20 NTD if needed. Shower foam and shampoo are provided in the bathroom. There are also no bottled water amenities, but you can boil your own water in the room. One feature I really appreciated was the laundry room. As someone who likes to wash clothes while travelling, this was a big plus. It isn’t free (50 NTD for washing and another 50 NTD for drying), but I find the pricing reasonable. The hotel also offers free biscuits and drinks during the day at Level 16, which guests are welcome to enjoy. The location is convenient, within walking distance to a FamilyMart and the Cianjin MRT station. What I didn’t particularly like, although I understand the eco-friendly concept, was that some basic hotel service felt lacking. Late at night, I called the front desk to request paper and a pen, and was told I had to go down to collect it myself. Personally, after showering and settling in for the night, I didn’t expect to have to go downstairs for such a small request, and it was mildly frustrating, so I chose not to collect it and only asked again the following day. That said, I’m not sure if this was due to a particular staff member. My interactions with other front desk staff were generally positive, they were helpful with directions and assisted me with booking a taxi in advance. Overall, a comfortable stay with good facilities, though service consistency could be improved slightly.

Good location and clean. All staff friendly and willing to help. Near Central Park which you can take a relaxing walk in the morning and evening with beautiful Santa Claus house decorations.

Great location to the fengjia nightmarket. Room is good size for 4 adults and clean huge bathroom with 2 basins :) The breakfast spread is awesome and with a good variety.

I have to say, using Trip.com is incredibly cost-effective! My child had an exam in Hsinchu, so I booked a room through Trip.com in advance. The Trip Coins I'd accumulated helped discount part of the room rate. The hotel was very thoughtful, giving us a quiet room on a high floor. They also arranged a shuttle service to take guests to the exam venue. This alone deserves huge praise; it was so considerate! Since we had to leave by 7:00 AM, they even provided a simple breakfast to go. The room was clean and comfortable, and the staff were friendly. I highly recommend this place. I'll definitely stay here again on my next visit to Hsinchu.

What I like: 1. Walkable distance to Ximending shopping district 2. 2 minute walk to Ximen Station, either Exit 4 (with elevator and escalator) or Exit 5 (no elevator or escalator) 3. Heated toilet bowl with instructions on how to use the bidet 4. Complimentary shampoo smells good - would like to know what brand it is 5. Separate shower, toilet and vanity area 6. 7-11 and another convenience store in the same block, Family Mart in a nearby block What can be improved: 1. No ice machine - need to buy ice from convenience store 2. No closet and just 2 hangers provided 3. Complimentary water (2 bottles) on day 1 only 4. No amenities provided like toothbrush, toothpaste, which are basic to most hotels in other asian countries 5. No instructions on how to use the shower 6. Freshly replaced towels don't smell good