The staff were so friendly and welcoming, we arrived and rooms were spotless, everything we needed. Did have a little musty smell but it's an older building didn't spoil they stay. We ate in the lounge bar food was lovely staff again were great. We requested a quiet room and it was didn't hear a noise peaceful stay. There's a nature walk on the grounds it was nice of an evening to take a little stroll lovely surroundings I'd stay there again
A beautiful hotel in a gorgeous location, with lovely Italian gardens and very accessible to all places. The Spa facilities were excellent. The breakfast choices were superb and catering for all requirements. The staff were friendly, polite and very helpful. We had an awesome stay. Thank you Welcombe Hotel .
We enjoy staying this hotel especially for the convenient location with parking space. Join the hotel membership, you will enjoy the exclusive reserved area in the restaurant for breakfast and fast check in/ check out queue.
Abit cold in room when we got in there. But then it warmed up after some time. Cosy little room with 2 good size double beds just perfect for my family stay. Very nice breakfast and helpful staff. Will stay there again if price is good again like this time!!! Thank u
Easy check in; only a short walk from the train station and the main centre. Next to parks and possible to walk to Warwick along the Avon and canal footpaths. Fantastic breakfast and room has everything you need for a short stay.
Nice helpful staff. Game room was great but poor quality broken bats and equipment were provided.Hotel was generally clean and well maintained. Really nice for families.Lots of free parking. Great breakfast.
Lovely hotel, fresh clean rooms. Very quiet location considering it is close to the main road. Breakfast buffet was good quality and wide selection.
Staff were friendly. Games room added extra fun with the stay.
The location of the hotel is very good at a golf course in the suburbs, very close to the highway but you have to drive. The only complaint is that the breakfast is really bad and everything else is pretty good
Great location, and beautiful grounds ~ parking was hard to find.
The room was clean and tidy, with a nice firm bed, the Weather was very warm, and even though there was a fan in the room the heat was stifling and so hot! The so called “air con” was useless!
The indoor swimming pool was a good size, but it was so incredibly hot in the building, it was hard to breathe!! (Open the doors to let some oxygen in!)
The evening meal was good, as was the breakfast the following morning.
Quite expensive for a mediocre stay.
Lovely staff throughout.
Very Good
118 reviews
8.4/10
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PHP 7,398
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8.9/10
Very Good
Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
A beautiful hotel in a gorgeous location, with lovely Italian gardens and very accessible to all places. The Spa facilities were excellent. The breakfast choices were superb and catering for all requirements. The staff were friendly, polite and very helpful. We had an awesome stay. Thank you Welcombe Hotel .
The boss still manages the hotel very hard. Especially interacting with guests, actively understanding customer information, the location is not far from the Birmingham National Convention and Exhibition Center, and there is free parking space for driving, which is more convenient.
SShowkat GanieThe room itself was generally fine, and the heating worked perfectly. However, we experienced a significant issue with the bathroom: the water would not drain properly, leaving the floor flooded. We had to use a wiper to push the water toward the sink and drain (images attached), which was very inconvenient.
Another surprising and disappointing detail was that no towels or soap were provided. These are basic essentials in any hotel, and since we did not bring our own, we were charged extra for them. This felt completely unreasonable.
Finally, the location is far from ideal. The hotel is quite a distance from the town centre, and public transport is infrequent, making it difficult to get around. Would not recommend!!!
Pleasantly surprising accommodation. Although the room was small & basic there were some nice touches. Supplied in the room were tea & coffee facilities, 2x bottles of water, hairdryer, iron, spare electric heater and toiletries. The room was clean and the shower was lovely hot water.
Love this beautiful hotel, perfect location opposite the Royal Shakespeare Theatre and easy walking distance from the centre of Stratford upon Avon. Very convenient location, large car park, very helpful staff. Special mention to Peter on Reception for warm welcome and helpfulness. Clean, comfortable with everything you need. Only need to be a bit wary of the varying levels, due to its history and location. Rooms are reached by several sets of stairs and there is no lift other than a platform lift from reception to restaurant (which is also street level).
The hotel is ideally situated for a short trip to Stratford upon Avon. Just a short walk into the centre. The rooms are comfortable and the bed was large. Car parking is easy and plentiful. Not too expensive. On the downside (slightly) there is no lift. But only 2 floors. The staff that we dealt with were friendly and helpful. No issues required resolving. We didn’t use the leisure facilities.
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