The hotel is located in the city centre right by the harbour, with magnificent view of the opposite coast, the Arctic Cathedral, and the surrounding mountains. Thanks to the downtown location, it is easy to get to the hotel by bus from the airport. (The airport express bus stops right outside the hotel, while the local buses stop 2 streets away.) There are numerous restaurants, shops and supermarkets within a 10 minute walking distance from the hotel. The check in and check out processes were fast and the staffs were efficient. My room is clean, comfortable and quiet. Hot water came quickly in the shower, and the WiFi is easy to access. There are water dispensers beside the lift lobby on every floor. While the room rate is not cheap, the rate of this hotel is slightly less than the rates of similar hotels in the vicinity.
The room was spacious and new, and the breakfast was absolutely amazing – the best and most diverse we had on our entire trip, even better than the Radisson Blu in Oslo. It was incredible value for money. My only minor concern was that the door automatically locks itself one minute after being closed, which felt a bit less secure when leaving the room.
The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming
I stayed at this hotel for two nights at the end of October 2025, and I have to mention that I saw the Northern Lights from the hotel lobby rooftop both nights! There's a supermarket right next to the hotel that even sells sashimi-grade salmon. The room view was also beautiful, and the hotel lobby offers panoramic views, which was fantastic! We walked to and from the airport; the weather was good then, and it took about 20 minutes with our large suitcases.
The hotel environment is very good, the most impressive thing is that the breakfast is very rich, far exceeding expectations. The only fly in the ointment is that there is no free parking space, but parking nearby is also very convenient.
The room wasn't huge, but it was perfectly adequate for our needs. We booked a sea-view room on the highest floor, the 10th. The two large windows offered a truly stunning view, with distant snow-capped mountains and city lights clearly visible.
Downstairs, the lobby provides complimentary tea and coffee. Conveniently, there's also a Best Arctic office right next to the lobby. We booked all three of our day tours there, and the departure point was very close to the hotel. All in all, the location is excellent and incredibly convenient.
Check-in was a bit slow, so be prepared to be patient.
Stayed at Tromsø Cabins during our trip twice. The location is excellent — by the river, with mountain views, yet only a few minutes’ drive to the city. Our cabin was warm, clean, and practical, with a small kitchenette for simple meals. Parking was free and convenient, and there were plenty of EV charging points available, which made our road trip much easier. A cosy and quiet place to stay, perfect as a base for exploring Tromsø and the surrounding nature.
Room is spacious and comfortable.
The sea view is nice even on 2nd floor only, but bad luck for us on a rainy day to enjoy.
Dinner is average. But breakfast is not bad with a variety of choices.
Even during the busy winter holiday season, I was able to have a comfortable stay without any mistakes.
I was able to eat the most delicious breakfast in Norway, which is unique to Norway. It was well-balanced, but it was really delicious, so be careful not to eat too much 😊
In the evening, it takes time when group check-ins overlap, but it's okay, they are efficient and everything went smoothly.
The room is equipped with a kettle and refrigerator, which is convenient.
This hotel is especially good value for money for travelers from Asia and travelers from all over the world. There are really many different languages spoken here.
This is the northernmost hotel I have ever stayed in. I flew from Oslo to Tromso early in the morning. Although I arrived at the hotel very early, the front desk lady was very enthusiastic to check in. The room facilities are very complete, especially the bed and interior decoration are very comfortable and warm. In the morning, you can see the beautiful scenery of the town covered with snow when you open the curtains, which is simply refreshing. The breakfast also impressed me. There are many choices, and you can feel the local characteristics and care in every bite. Especially the hot dishes and freshly ground coffee provide full energy for the day's journey. In addition, the hotel is also very conveniently located. You can walk to the main attractions of the town, and it is also very safe to walk around at night.
Overall, this stay experience is very pleasant and it is definitely an unforgettable memory! Looking forward to the opportunity to come here for vacation again next time.
Very Good
125 reviews
8.8/10
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8.6/10
Very Good
EE0738****The room was spacious and new, and the breakfast was absolutely amazing – the best and most diverse we had on our entire trip, even better than the Radisson Blu in Oslo. It was incredible value for money. My only minor concern was that the door automatically locks itself one minute after being closed, which felt a bit less secure when leaving the room.
Aautumn titaniumThe hotel is located in the city centre right by the harbour, with magnificent view of the opposite coast, the Arctic Cathedral, and the surrounding mountains. Thanks to the downtown location, it is easy to get to the hotel by bus from the airport. (The airport express bus stops right outside the hotel, while the local buses stop 2 streets away.) There are numerous restaurants, shops and supermarkets within a 10 minute walking distance from the hotel. The check in and check out processes were fast and the staffs were efficient. My room is clean, comfortable and quiet. Hot water came quickly in the shower, and the WiFi is easy to access. There are water dispensers beside the lift lobby on every floor. While the room rate is not cheap, the rate of this hotel is slightly less than the rates of similar hotels in the vicinity.
RRavissara S.The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
OONG JesslynThis room wasn’t as expected as I stayed in room 703 before. This room 225 was small for 3 adults. No space to open luggages. Lack of charging port. One charging point next to entrance of the door and placed so high that our cables wasn’t long enough to reach we have to pull a chair (see photo luggage height) The tv is spoilt too, u have to adjusted up and down to get TV to be working!!! You have to informed reception to open door to parking so that you can park your car inside, just pay a fee. I love the breakfast buffet.
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
GGuest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
__WeChat316449****The room wasn't huge, but it was perfectly adequate for our needs. We booked a sea-view room on the highest floor, the 10th. The two large windows offered a truly stunning view, with distant snow-capped mountains and city lights clearly visible.
Downstairs, the lobby provides complimentary tea and coffee. Conveniently, there's also a Best Arctic office right next to the lobby. We booked all three of our day tours there, and the departure point was very close to the hotel. All in all, the location is excellent and incredibly convenient.
Check-in was a bit slow, so be prepared to be patient.
__cs08000660****I stayed at this hotel for two nights at the end of October 2025, and I have to mention that I saw the Northern Lights from the hotel lobby rooftop both nights! There's a supermarket right next to the hotel that even sells sashimi-grade salmon. The room view was also beautiful, and the hotel lobby offers panoramic views, which was fantastic! We walked to and from the airport; the weather was good then, and it took about 20 minutes with our large suitcases.
NnordinyStayed at Tromsø Cabins during our trip twice. The location is excellent — by the river, with mountain views, yet only a few minutes’ drive to the city. Our cabin was warm, clean, and practical, with a small kitchenette for simple meals. Parking was free and convenient, and there were plenty of EV charging points available, which made our road trip much easier. A cosy and quiet place to stay, perfect as a base for exploring Tromsø and the surrounding nature.
GGuest UserThis is the northernmost hotel I have ever stayed in. I flew from Oslo to Tromso early in the morning. Although I arrived at the hotel very early, the front desk lady was very enthusiastic to check in. The room facilities are very complete, especially the bed and interior decoration are very comfortable and warm. In the morning, you can see the beautiful scenery of the town covered with snow when you open the curtains, which is simply refreshing. The breakfast also impressed me. There are many choices, and you can feel the local characteristics and care in every bite. Especially the hot dishes and freshly ground coffee provide full energy for the day's journey. In addition, the hotel is also very conveniently located. You can walk to the main attractions of the town, and it is also very safe to walk around at night.
Overall, this stay experience is very pleasant and it is definitely an unforgettable memory! Looking forward to the opportunity to come here for vacation again next time.
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