The hotel is located in the city centre right by the harbour, with magnificent view of the opposite coast, the Arctic Cathedral, and the surrounding mountains. Thanks to the downtown location, it is easy to get to the hotel by bus from the airport. (The airport express bus stops right outside the hotel, while the local buses stop 2 streets away.) There are numerous restaurants, shops and supermarkets within a 10 minute walking distance from the hotel. The check in and check out processes were fast and the staffs were efficient. My room is clean, comfortable and quiet. Hot water came quickly in the shower, and the WiFi is easy to access. There are water dispensers beside the lift lobby on every floor. While the room rate is not cheap, the rate of this hotel is slightly less than the rates of similar hotels in the vicinity.
Conveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure.
The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming
Recommended by a friend, this hotel truly lives up to expectations. It's very close to the airport, and you can even watch planes take off and land from the terrace. The room is simple, practical, and comfortable, and the breakfast is also quite good. The staff are friendly, and they even offer luggage storage. There's a supermarket and a commercial street nearby, though everything is closed on Sundays.
The hotel environment is very good, the most impressive thing is that the breakfast is very rich, far exceeding expectations. The only fly in the ointment is that there is no free parking space, but parking nearby is also very convenient.
The room wasn't huge, but it was perfectly adequate for our needs. We booked a sea-view room on the highest floor, the 10th. The two large windows offered a truly stunning view, with distant snow-capped mountains and city lights clearly visible.
Downstairs, the lobby provides complimentary tea and coffee. Conveniently, there's also a Best Arctic office right next to the lobby. We booked all three of our day tours there, and the departure point was very close to the hotel. All in all, the location is excellent and incredibly convenient.
Check-in was a bit slow, so be prepared to be patient.
Stayed at Tromsø Cabins during our trip twice. The location is excellent — by the river, with mountain views, yet only a few minutes’ drive to the city. Our cabin was warm, clean, and practical, with a small kitchenette for simple meals. Parking was free and convenient, and there were plenty of EV charging points available, which made our road trip much easier. A cosy and quiet place to stay, perfect as a base for exploring Tromsø and the surrounding nature.
Room is spacious and comfortable.
The sea view is nice even on 2nd floor only, but bad luck for us on a rainy day to enjoy.
Dinner is average. But breakfast is not bad with a variety of choices.
Even during the busy winter holiday season, I was able to have a comfortable stay without any mistakes.
I was able to eat the most delicious breakfast in Norway, which is unique to Norway. It was well-balanced, but it was really delicious, so be careful not to eat too much 😊
In the evening, it takes time when group check-ins overlap, but it's okay, they are efficient and everything went smoothly.
The room is equipped with a kettle and refrigerator, which is convenient.
This hotel is especially good value for money for travelers from Asia and travelers from all over the world. There are really many different languages spoken here.
I recently stayed at Thon Hotel Polar in Tromsø and it was overall a great experience! The hotel is located in the city center, very close to the airport bus station, surrounded by many restaurants and convenience stores, and within walking distance to many attractions such as the Aurora Museum and the pier. The location is quite convenient.
Although the room is not big, it is clean and tidy, fully equipped, and the bed is very comfortable, providing me with a warm resting space in the cold winter. The floor heating design in the bathroom is a big plus, and you won’t feel cold at all when taking a shower. The breakfast provided by the hotel is very rich and varied, including fresh bread, smoked salmon, eggs, cereals and a variety of hot drinks, allowing people to start their journey every day with energy.
The service staff are very friendly and are always happy to provide local tourist information. They will even help to check the aurora forecast, which is impressive. Overall, Thon Hotel Polar is an excellent accommodation choice when traveling to Tromsø, with high CP value, and is recommended to travelers who want convenient and comfortable accommodation!
Very Good
130 reviews
8.5/10
Price from
£184
per night
Check availability
See All 4-Star Hotels in Troms
Recent Reviews for Troms Hotels
See all
8.8/10
Very Good
JJTKOConveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure.
Aautumn titaniumThe hotel is located in the city centre right by the harbour, with magnificent view of the opposite coast, the Arctic Cathedral, and the surrounding mountains. Thanks to the downtown location, it is easy to get to the hotel by bus from the airport. (The airport express bus stops right outside the hotel, while the local buses stop 2 streets away.) There are numerous restaurants, shops and supermarkets within a 10 minute walking distance from the hotel. The check in and check out processes were fast and the staffs were efficient. My room is clean, comfortable and quiet. Hot water came quickly in the shower, and the WiFi is easy to access. There are water dispensers beside the lift lobby on every floor. While the room rate is not cheap, the rate of this hotel is slightly less than the rates of similar hotels in the vicinity.
RRavissara S.The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
TTurkmenbashiAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
GGuest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
AAierqiadengRecommended by a friend, this hotel truly lives up to expectations. It's very close to the airport, and you can even watch planes take off and land from the terrace. The room is simple, practical, and comfortable, and the breakfast is also quite good. The staff are friendly, and they even offer luggage storage. There's a supermarket and a commercial street nearby, though everything is closed on Sundays.
__WeChat316449****The room wasn't huge, but it was perfectly adequate for our needs. We booked a sea-view room on the highest floor, the 10th. The two large windows offered a truly stunning view, with distant snow-capped mountains and city lights clearly visible.
Downstairs, the lobby provides complimentary tea and coffee. Conveniently, there's also a Best Arctic office right next to the lobby. We booked all three of our day tours there, and the departure point was very close to the hotel. All in all, the location is excellent and incredibly convenient.
Check-in was a bit slow, so be prepared to be patient.
NnordinyStayed at Tromsø Cabins during our trip twice. The location is excellent — by the river, with mountain views, yet only a few minutes’ drive to the city. Our cabin was warm, clean, and practical, with a small kitchenette for simple meals. Parking was free and convenient, and there were plenty of EV charging points available, which made our road trip much easier. A cosy and quiet place to stay, perfect as a base for exploring Tromsø and the surrounding nature.
__KUANI recently stayed at Thon Hotel Polar in Tromsø and it was overall a great experience! The hotel is located in the city center, very close to the airport bus station, surrounded by many restaurants and convenience stores, and within walking distance to many attractions such as the Aurora Museum and the pier. The location is quite convenient.
Although the room is not big, it is clean and tidy, fully equipped, and the bed is very comfortable, providing me with a warm resting space in the cold winter. The floor heating design in the bathroom is a big plus, and you won’t feel cold at all when taking a shower. The breakfast provided by the hotel is very rich and varied, including fresh bread, smoked salmon, eggs, cereals and a variety of hot drinks, allowing people to start their journey every day with energy.
The service staff are very friendly and are always happy to provide local tourist information. They will even help to check the aurora forecast, which is impressive. Overall, Thon Hotel Polar is an excellent accommodation choice when traveling to Tromsø, with high CP value, and is recommended to travelers who want convenient and comfortable accommodation!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.