4-Star Hotels in Troms, Norway

Stayed for 2 nights! The room was cosy, and cute. The bed was really hard though, but the pillows were thick and soft! It was tidy and clean, and the bathroom was great with good pressure in the shower! The rooms had a TV with chromecast! Also the lights in the room were easy to control :) The hotel is really close to airport and traffic, but it's well isolated so we didn't get bothered by the noise of the traffic. As mentioned the hotel is close to ”jekta”, just a few minutes walk. And it's not a long drive if you prefer to bathe at ”Tromsø badet” It's easy to get there by car, but if you don't like driving there is a bus stop for route 28 right beside the hotel which makes it easier to travel to the mainland and back. Reception, bar and breakfast is at the top floor, with lot of room to he social or just enjoy the sight alone. They also had board games you could use! The only REALLY minus of our stay were that the service were a bit slow. We asked for help with the TV several times without luck. But I am not to mad about it due to few personel and high workload while we were there. (And the personel were really nice and polite) The hotel may wanna make an easier note that breakfast is NOT included in the room (as they traditionally are in tromsoe). And also how much breakfast cost! On your website it only says when breakfast is served (and that it's free until March 2024, which it were not). We were informed in the morning breakfast was 199 NOK per person, luckily with shopping center close by, and food market breakfast is easy to acquire. To sum it up: will stay at the hotel next time as well!

The best way to describe this hotel is average in every way. Everything in Tromso is ”central” - it's not a big place so that isn't really a selling point. The rooms are very small (even the ”deluxe” ones) and there are only two elevators for a pretty sizable 8 story hotel so get ready for the stairs. I paid extra to be on the 8th floor because I read the reviews about the nightclub underneath and boy they were right - I could hear thumping well into the night so bring your earplugs (the club appears to only be open Thursday - Saturday so if you're travelling outside of that, I'm sure it's more tolerable to try to sleep). Hindsight being 20/20, I would've paid $30-40 more to stay at one of the better rated hotels.

This hotel is really nice, with an excellent location. It is one of the few hotels in Europe that provides disposable slippers and free ice cream for children. The room is large, the service is good, there is a free sauna, and the breakfast is very good.

+ Great location + Fantastic Breakfast + Lovely harbour view and while it was down to luck, we enjoyed the northern lights from the comforts of our room. - Restaurant was really busy. No system in the morning and the staff hanging around are mostly there to clean up the used dishes. There should be a queue system when the restaurant is full. Additionally, night time service seems to be overwhelmed with tour (cruise?) group and conference guests, which is understandable especially if you don’t have a reservation. But staffers should inform diners if it would take more than an hour to serve the food. - Reception not always the friendliest, though they do try to be helpful.

The room was clean and tidy. It took me a few days to find out that the bathroom had floor heating. There was no choice in food. There was only a hotel restaurant and a supermarket that had to be walked for a long time to find one.

The location is great for visiting Tromso. We walked to the Cathedral and to the city easily. We stayed in their explore cabin for one night and one night on a pitch in turf. The receptionist told us that when we checked out at 1pm we could go to cabin because nobody was there the night before. We said how kind. When we went in at 1:30 the next day,Maya was about to give us the keys and Victoria interrupted in Norwegian and said that the cabin was being cleaned. We know nobody stayed in any of the cabins the night before because we had to walk to see if our campervan would fit in parking space. She then lied again and said the windows were being cleaned. Which was another lie. We understand that check-in was 3pm to the cabin. For some reason she didn’t want to let us check in earlier. Customer service is if you can accommodate why wouldn’t you? Her co-workers said we could and they even looked dumbfounded when she interrupted them. (We never asked to check-I’m early) On Taco Night” we saw Victoria. She was off shift at 6:35pm on Friday, she deliberately went in front of other guests and ate all the meat,ect. piling on so much food on her plate eating everything and the rest of us in line got nothing. We asked the cook if she was going to make more she said she wasn’t making more. It was an all you can eat buffet until 8pm. The male receptionist asked the quests if they wanted a refund. We got our money back and left. Overall the place is great to visit Tromso and the staff was great except for Victoria. I’m not sure if she was having a rough day,but she needs a refresher in Customer Service. We Came back the next morning and the chef with pink hair was amazing and the breakfast was great!

Hotel was not far from Airport bus drop off. Check in was quick and easy. We were initially given a room that could only be accessed by using 2 flights of stairs (after taking elevator to 2nd floor). Went back to reception to ask for room with elevator access directly to the floor. Initially they were reluctant until I mentioned 1 in our party could not go up and down stairs repeatedly. They gave us a new room on the 3rd floor. Room is a decent size for 2 individuals; bathroom small but practical; beds comfy like other hotels were. Windows open and able to sleep at night as little to no noise. Breakfast buffet is your typical selections but on 1st morning I found food to be a bit on the cold side. Good location within easy walk of city center.

Very nice hotel with fantastic staff. It's a modern hotel and sort of designed like a ship. It's located right on the waterfront - make sure you get one of the corner rooms that feesl like it juts out into the harbor and has great views of the water, the comings and goings of the ferries and the not-so-distant peaks. The rooms are somewhat on the smaller side but very nicely appointed and quiet. The breakfast spread is perfectly fine. But a special shoutout to the checkin staff - Johannes and Torkel - both of whom were courteous, friendly and really helpful.

The breakfast was great, there was absolutely nothing missing and left nothing to be desired. The location right in the city center was also perfect. The bathroom was good, especially the shower was great! The lobby and breakfast room are attractively furnished. We had booked a family room (up to 4 people) for 3 adults. The room was much, much too small for this! There was only one space for suitcases and no storage for packing and unpacking. As the suitcases were very dirty due to the winter weather, it was out of the question to put them on the bed. There were no closets, shelves or anything like that, just a coat rack. There were not enough hooks in the bathroom. There was also no safe. It would be nice if there was a shoe shine machine in the house, absolutely essential in muddy weather. Also, the carpeting in the hallways is very run down.

The hotel is very well located with the bus stop that takes you to the airport very close. We had breakfast included and the day we arrived they gave us some vouchers to have a free snack and dinner. a little snack of cold cuts and fruit. There was a kettle and fridge in the room. and free coffee (nespresso) and tea 24 hours a day at reception. The employees were very friendly, especially a waitress who spoke Spanish in the dining room. The breakfast was very varied, with sweet and salty, hot and cold, different breads/toasts. Gluten-free and lactose-free drinks. There was also fruit and cereals. The entire hotel in general was clean, and they lend you a complimentary umbrella if you need it during your stay. Maybe we were disappointed that when it came time to replace the clean towels in the room, they did not replace all of them.

Stayed for 2 nights! The room was cosy, and cute. The bed was really hard though, but the pillows were thick and soft! It was tidy and clean, and the bathroom was great with good pressure in the shower! The rooms had a TV with chromecast! Also the lights in the room were easy to control :) The hotel is really close to airport and traffic, but it's well isolated so we didn't get bothered by the noise of the traffic. As mentioned the hotel is close to ”jekta”, just a few minutes walk. And it's not a long drive if you prefer to bathe at ”Tromsø badet” It's easy to get there by car, but if you don't like driving there is a bus stop for route 28 right beside the hotel which makes it easier to travel to the mainland and back. Reception, bar and breakfast is at the top floor, with lot of room to he social or just enjoy the sight alone. They also had board games you could use! The only REALLY minus of our stay were that the service were a bit slow. We asked for help with the TV several times without luck. But I am not to mad about it due to few personel and high workload while we were there. (And the personel were really nice and polite) The hotel may wanna make an easier note that breakfast is NOT included in the room (as they traditionally are in tromsoe). And also how much breakfast cost! On your website it only says when breakfast is served (and that it's free until March 2024, which it were not). We were informed in the morning breakfast was 199 NOK per person, luckily with shopping center close by, and food market breakfast is easy to acquire. To sum it up: will stay at the hotel next time as well!

The best way to describe this hotel is average in every way. Everything in Tromso is ”central” - it's not a big place so that isn't really a selling point. The rooms are very small (even the ”deluxe” ones) and there are only two elevators for a pretty sizable 8 story hotel so get ready for the stairs. I paid extra to be on the 8th floor because I read the reviews about the nightclub underneath and boy they were right - I could hear thumping well into the night so bring your earplugs (the club appears to only be open Thursday - Saturday so if you're travelling outside of that, I'm sure it's more tolerable to try to sleep). Hindsight being 20/20, I would've paid $30-40 more to stay at one of the better rated hotels.

This hotel is really nice, with an excellent location. It is one of the few hotels in Europe that provides disposable slippers and free ice cream for children. The room is large, the service is good, there is a free sauna, and the breakfast is very good.

+ Great location + Fantastic Breakfast + Lovely harbour view and while it was down to luck, we enjoyed the northern lights from the comforts of our room. - Restaurant was really busy. No system in the morning and the staff hanging around are mostly there to clean up the used dishes. There should be a queue system when the restaurant is full. Additionally, night time service seems to be overwhelmed with tour (cruise?) group and conference guests, which is understandable especially if you don’t have a reservation. But staffers should inform diners if it would take more than an hour to serve the food. - Reception not always the friendliest, though they do try to be helpful.

The room was clean and tidy. It took me a few days to find out that the bathroom had floor heating. There was no choice in food. There was only a hotel restaurant and a supermarket that had to be walked for a long time to find one.

The location is great for visiting Tromso. We walked to the Cathedral and to the city easily. We stayed in their explore cabin for one night and one night on a pitch in turf. The receptionist told us that when we checked out at 1pm we could go to cabin because nobody was there the night before. We said how kind. When we went in at 1:30 the next day,Maya was about to give us the keys and Victoria interrupted in Norwegian and said that the cabin was being cleaned. We know nobody stayed in any of the cabins the night before because we had to walk to see if our campervan would fit in parking space. She then lied again and said the windows were being cleaned. Which was another lie. We understand that check-in was 3pm to the cabin. For some reason she didn’t want to let us check in earlier. Customer service is if you can accommodate why wouldn’t you? Her co-workers said we could and they even looked dumbfounded when she interrupted them. (We never asked to check-I’m early) On Taco Night” we saw Victoria. She was off shift at 6:35pm on Friday, she deliberately went in front of other guests and ate all the meat,ect. piling on so much food on her plate eating everything and the rest of us in line got nothing. We asked the cook if she was going to make more she said she wasn’t making more. It was an all you can eat buffet until 8pm. The male receptionist asked the quests if they wanted a refund. We got our money back and left. Overall the place is great to visit Tromso and the staff was great except for Victoria. I’m not sure if she was having a rough day,but she needs a refresher in Customer Service. We Came back the next morning and the chef with pink hair was amazing and the breakfast was great!

Hotel was not far from Airport bus drop off. Check in was quick and easy. We were initially given a room that could only be accessed by using 2 flights of stairs (after taking elevator to 2nd floor). Went back to reception to ask for room with elevator access directly to the floor. Initially they were reluctant until I mentioned 1 in our party could not go up and down stairs repeatedly. They gave us a new room on the 3rd floor. Room is a decent size for 2 individuals; bathroom small but practical; beds comfy like other hotels were. Windows open and able to sleep at night as little to no noise. Breakfast buffet is your typical selections but on 1st morning I found food to be a bit on the cold side. Good location within easy walk of city center.

Very nice hotel with fantastic staff. It's a modern hotel and sort of designed like a ship. It's located right on the waterfront - make sure you get one of the corner rooms that feesl like it juts out into the harbor and has great views of the water, the comings and goings of the ferries and the not-so-distant peaks. The rooms are somewhat on the smaller side but very nicely appointed and quiet. The breakfast spread is perfectly fine. But a special shoutout to the checkin staff - Johannes and Torkel - both of whom were courteous, friendly and really helpful.

The breakfast was great, there was absolutely nothing missing and left nothing to be desired. The location right in the city center was also perfect. The bathroom was good, especially the shower was great! The lobby and breakfast room are attractively furnished. We had booked a family room (up to 4 people) for 3 adults. The room was much, much too small for this! There was only one space for suitcases and no storage for packing and unpacking. As the suitcases were very dirty due to the winter weather, it was out of the question to put them on the bed. There were no closets, shelves or anything like that, just a coat rack. There were not enough hooks in the bathroom. There was also no safe. It would be nice if there was a shoe shine machine in the house, absolutely essential in muddy weather. Also, the carpeting in the hallways is very run down.

The hotel is very well located with the bus stop that takes you to the airport very close. We had breakfast included and the day we arrived they gave us some vouchers to have a free snack and dinner. a little snack of cold cuts and fruit. There was a kettle and fridge in the room. and free coffee (nespresso) and tea 24 hours a day at reception. The employees were very friendly, especially a waitress who spoke Spanish in the dining room. The breakfast was very varied, with sweet and salty, hot and cold, different breads/toasts. Gluten-free and lactose-free drinks. There was also fruit and cereals. The entire hotel in general was clean, and they lend you a complimentary umbrella if you need it during your stay. Maybe we were disappointed that when it came time to replace the clean towels in the room, they did not replace all of them.

The room was clean and tidy. It took me a few days to find out that the bathroom had floor heating. There was no choice in food. There was only a hotel restaurant and a supermarket that had to be walked for a long time to find one.

The location is great for visiting Tromso. We walked to the Cathedral and to the city easily. We stayed in their explore cabin for one night and one night on a pitch in turf. The receptionist told us that when we checked out at 1pm we could go to cabin because nobody was there the night before. We said how kind. When we went in at 1:30 the next day,Maya was about to give us the keys and Victoria interrupted in Norwegian and said that the cabin was being cleaned. We know nobody stayed in any of the cabins the night before because we had to walk to see if our campervan would fit in parking space. She then lied again and said the windows were being cleaned. Which was another lie. We understand that check-in was 3pm to the cabin. For some reason she didn’t want to let us check in earlier. Customer service is if you can accommodate why wouldn’t you? Her co-workers said we could and they even looked dumbfounded when she interrupted them. (We never asked to check-I’m early) On Taco Night” we saw Victoria. She was off shift at 6:35pm on Friday, she deliberately went in front of other guests and ate all the meat,ect. piling on so much food on her plate eating everything and the rest of us in line got nothing. We asked the cook if she was going to make more she said she wasn’t making more. It was an all you can eat buffet until 8pm. The male receptionist asked the quests if they wanted a refund. We got our money back and left. Overall the place is great to visit Tromso and the staff was great except for Victoria. I’m not sure if she was having a rough day,but she needs a refresher in Customer Service. We Came back the next morning and the chef with pink hair was amazing and the breakfast was great!