4-Star Hotels in Troms, Norway

Suitable for two families, you can show your skills in the apartment kitchen to improve food; the supermarket is opposite the apartment; the black pizza on the side of the supermarket tastes good. The room can also overlook the Red Church on the mountain.

The hotel is near the airport, an easy 20-minute walk if the weather's good. On a snowy day, we opted for the bus to the airport, which was super convenient. The hotel was quite busy overall, and breakfast started at 6:30 AM, the earliest I've seen in Norway! The breakfast selection was actually quite varied, though the layout was a bit cramped. You do need to return your own tray. The coffee machine was very easy to use. There's also a stunning observation deck right next to the breakfast area.

Nice hotel, friendly staff at the counter and helpful as well. Theres a bus from evenes airport to thon hotel and a short 5 min walk to the hotel. Breakfast is good, there is also an option to do lunch takeaway

I have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining. Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!

The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming

The atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed. The shower was also very large and decent water pressure and temperature control. The breakfast was amazing! Many options and very delicious! The view from the room was spectacular and the staff accommodated my request for a higher room. The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience. Overall, the stay was amazing. とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。 シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。 朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。 客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。 唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。 総合的には、とても素晴らしい滞在でした。

The room wasn't huge, but I was quite satisfied. The view from the window was fantastic, and the breakfast buffet was rich and varied. Definitely recommend it! The hotel is right by the harbor and bus station, and close to supermarkets and shops.

The room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price. On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating. The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com.

Overall, it was very good, but the safe in our room wasn't working. Also, the room's view was great; you could easily check the weather and decide whether to go up the mountain to chase the aurora. Another thing I'd like to recommend is that they let us check in early at noon, which saved us a long wait.

Facilities: All wooden structure, very warm, by the sea, no elevator, small room area, no hair dryer, hot water bottle in the room, simple. Breakfast is simple, bread, sausage, eggs, tomatoes, cucumbers, very simple. Hygiene: clean Environment: The seaside, the bay is outside the window, and the sea is under the window. Service: There is a restaurant, open at night, there is a waiter to help check in,