5-Star Hotels in Central Visayas, Philippines

I was very disappointed after seeing breakfast buffet in this hotel! Knowing that it wasn’t cheap hotel and has lots of branches over Philippines, I didn’t expect that the buffet would be considering only Philippino and Chinese taste. Eggs weren’t even cooked well, hash brown smelled with old oil, most of the food contains pork, not much fruit choice ( only two ) , coffee tasted as though coffee machine wasn’t cleaned for ages. I raised a complaint knowing I had food poisoning after 2 consecutive days! All I heard is sorry we can provide you veggies … is it a best offer knowing how much we paid for this hotel! Then at least give people option of not including breakfast to the room price. Concerning room no problem, clean and nice.

Reception was a bit cold. Emailed them we’re celebrating our wedding anniversary and requested a surprise room set up for my husband yet the manager does not read email on time as they knocked on the door at 6pm to offer the “surprise”. Bathroom toiletries are ill equipped— for the price of the room I don’t want to be asking room services for lotion or earbuds! Booked a celebratory dinner at Dip, their open wines are past their acceptable rate, we requested to open a fresh bottle. Surprised to see them return the “expired ones” back on shelf after using an “oxy vacuum machine”. Sad. Our server is very good and polite, a snappy young man (sorry forgot his name). Thank you dong, you’re really attentive. Food: Beef cheek was good, but not the Wagyu beef, it has a lot of inedible parts— disappointing for the price. The side dishes were good. Breakfast is an okay spread.

Check-in was smooth and pleasant. We were offered a complimentary upgrade to a seaview room and the view from the room was amazing. The bed was also very comfortable. We were also served welcome fruit just after we finished lunch in our room. What a pleasant surprise and a lovely touch! The breakfast spread was huge and the food was delicious. The gym was super spacious and well-equipped, with a dedicated studio space and a strength-training area. The seaview from the gym was a huge plus as well. The location of the hotel was superb. There is a mall directly connected to the hotel, while SM Seaside is only 1.2 km away. When we were at the TOPS Lookout, we could even spot the hotel from afar! It was also a short drive to the pier. My only complaint was that the cleanliness could be improved. There was some dirt on the bedsheet, although nothing major. When I tried to use the bathtub, the water came out looking yellowish, which was a little concerning. The breakfast area could also get quite crowded during peak hours and we waited about 15 minutes to be seated.

I stayed at bai Hotel Cebu in Mandaue, Cebu. It's a wonderful hotel with an excellent balance of location, facilities, and service, ensuring a very comfortable stay. **Staff & Service** The staff were always smiling, very kind, and full of hospitality, making my stay very pleasant. The service at the Executive Lounge and restaurants was also polite and reassuring. **Room & View** The room was clean with a calm, modern interior. The bed was comfortable, and the large window offered beautiful views of Cebu city and the evening sunset. **Rooftop Pool & Bar** The infinity pool and bar on the top floor offered breathtaking night views, making it the perfect spot to relax and enjoy the night breeze. **Dining & Executive Lounge** The breakfast buffet and lounge food offered a wide variety and high quality. From local traditional sweets (like Puso, mangoes, and chocolate sauce) to Western dishes like pasta, everything was delicious and enjoyable. **Location & Surroundings** Parkmall is right in front of the hotel, so shopping, dining, and currency exchange were never an issue. Access to the airport and the city center is also excellent. This hotel is highly recommended as a base for exploring Cebu, whether for business or leisure. I would definitely like to stay here again when I visit Cebu next time!

We arrived early and they kindly let us check in to an available room, even providing a welcome gift. The service throughout our stay was excellent, and the facilities were great, especially the beautiful sea view. It was a fantastic experience, very satisfying.

My family and I recently stayed at Crimson for a night, and the experience was nothing short of exceptional. My daughter absolutely loved the place, and the only word she could repeatedly say was, “AMAZING.” The buffet breakfast was outstanding, especially the wide variety of options available for kids. It was thoughtful touches like these that made our stay even more enjoyable. The foam party at the infinity pool was also a big highlight and added so much fun and excitement for the children. What truly made our stay memorable was the hospitality of the staff. Everyone was incredibly accommodating, warm, and approachable throughout our visit. During checkout, a piece of luggage belonging to a guest from Room 619 was accidentally loaded into our car. As soon as we discovered it, we immediately contacted the concierge, and the taxi driver kindly returned it to the hotel right away. Overall, we had a truly wonderful and memorable stay at the resort. Thank you for the excellent service and experience — we would gladly return and highly recommend Crimson to others.

The room decor feels quite dated, with the bathroom and various furnishings showing their age and a slight musty smell. The air conditioning automatically turns off when the balcony door is opened. The external environment is relatively good, with a park and a beach available. The pool is also well-designed, helping to distribute people. There's a 'naughty bag' (play area) suitable for different age groups of children, which requires a fee, though hotel guests receive a discounted rate. Breakfast gets very crowded, so expect to queue. Overall, it's suitable for a family vacation. However, if you have high expectations for the accommodation experience, you might want to choose a newer hotel.

Due to our baby's sudden gastroenteritis, we had to switch hotels last minute. We were feeling anxious and exhausted, but unexpectedly, we found a family-like warmth here. Late at night, I tentatively called the front desk, not expecting much, but to my surprise, the hotel quickly prepared a warm bowl of plain congee and delivered it to our room. The congee was fragrant and perfectly soft, and at that moment, I was truly touched – for a sick child, this was more precious than any delicacy. The hotel staff were incredibly thoughtful; they continuously checked in on our baby's recovery and offered considerate assistance, instantly calming our frantic hearts in a foreign place. Once our baby felt better, we finally had the energy to visit the beach. The beach here was uncrowded, with fine sand and a gentle sea breeze. The entire bay was as serene as a painting, making for an absolutely fantastic experience. Truly great hotels aren't just about luxurious facilities; they're about the human touch they provide during unexpected situations. I wholeheartedly recommend this place to all families traveling with children. It offers not just beautiful scenery, but also genuine warmth. We'll definitely choose to stay here again next time! 🙏❤️

stay here again due to an earlier reservation. I tried the dinner buffet this time. As shown in the photos, the food is really good. The room seems cleaner than last time, so there may be some variability. That said, I would still prefer Bai hotel which is newer and more attentive.

They have a Michelin star. It's one of the best quiet hotels, and the pool is the largest in Cebu. There's a beach. Jet ski rental is 6200 pesos per hour. You can swim in the sea, but sometimes there's low tide and very little water. They don't let you go far out. This option is for those who love pools. There are several restaurants. The service is pleasant, and the prices match the hotel's caliber. The interior is decent. You can tell some things could be tweaked, but overall it's excellent. Security is good. The lifts all work. The staff are friendly. We stayed for three days. We met one Russian, 15 Chinese, and a couple of Europeans. Thanks for the wonderful time.