5-Star Hotels in Central Visayas, Philippines

The resort is very good overall. However there's a few niggles. Check in took way too long. 2 people serving? When you have a long queue in the heat of the lobby this isn't a great first impression. The lobby on arrival was so busy. When I've checked into other hotels I've usually been impressed with the smoothness of check in. This wasn't a pleasant experience or environment especially if you're traveling with children. We couldn't get a massage. We wanted to confirm the time the next day and they wouldn't give us this option.? The lift? One lift in the main area? For a resort this big and expensive they should have more lifts The stairs at the pool are stony. This will really hurt your feet when you're not expecting it The breakfast is good for Filipinos however for Westerners like myself there should be more choice. Not just bread and egg. The beach is small. You get hassled by people trying to sell you stuff. Protect your belongings. Doesn't feel safe, look out for algae in the water. Not pleasant to swim through. The resort restaurants are very expensive. The lobby isn't air conditioned? Why not make it a pleasure to be in the lobby and serve coffee to guests? Not everyone wants ice tea. We were told to pay 6000php on arrival which luckily we had but we didn't know about this deposit for incidentals ahead of time. The positives are. They gave us umbrellas when we walked outside for the shade. The shower in our room was excellent. The warm water in the pool. And swimming till late is lovely. The staff are very good and attentive and professional. They served us with care and attention and nothing was too much trouble. I got looked after by the nurse at 10pm.

Friendly staff. Reasonable rates for a four-star hotel the best part of staying in that hotel was the 24 hour Cebu spa. Enjoyed the lounge downstairs that we could order and have drinks as well as listen to talented Filipinos; the pool bar and the coffee bar across the street were super. However, the buffet breakfast can be improved. Some of us do not eat pork and it appears there was just too many pork dishes.  For the remaining of our stay, we went across the street to the coffee house for breakfast. We had dinner at the steakhouse which had excellent service. However, the steak was thin and overpriced. I guess we’re so used to having USDA beef.

Beautiful property. Staff were super accommodating. That’s what I love about Filipinos. There was not one person that was rude or not smiling. Every time they saw is, no matter how many times, they greeted us with a beautiful smile and asked us if we needed anything. Room service was quick. The location is at the edge of Alona Beach so not a lot of by standards came around so we got our corner to ourselves. Security always on point. All and all, we had a great time. Too bad we couldn’t extend our stay but we will consider staying here again next time we come.

4rth time around last stay namo diri is pag april 10,2025 birthday of my son very friendly kaau ilang staff gyud labi naa kay infant dala and my pa free fruit and cake pa gyud sila very thank you kaau fili hotel,very limpyo kaau ilang room and cr 👍👍👍 ❤️❤️

The hotel itself is great, and our family room was spacious and comfortable. The dining experience was excellent, with a well-balanced buffet breakfast and quick poolside service via a convenient QR code system. However, the check-in process was a bit drawn-out. After I thought I had completed everything, I was called by phone back to pay a deposit. They mentioned they would contact me when the room was ready, but I never received a call. I ended up going back later on my own, and while the staff did apologize, it was still an inconvenience. My only other gripe is the lack of valet parking, which I would expect at a hotel of this standard. Instead, guests have to walk roughly 250 meters each way to the car park, which can be uncomfortable in the heat. Overall, a great stay with a few minor hiccups

We had a lovely stay at this beautiful resort. The infinity pool is stunning, and the direct beach access makes it even more special. The staff was very friendly and helpful throughout our stay. Everything was well organized and clean. However, considering the price of €200 per night, the value for money could be improved. For the Philippines, this is quite a high rate, and we expected a bit more luxury. The breakfast buffet was quite basic — mostly cheap fruits like apples, oranges, and watermelon. We would have appreciated more tropical options, which are usually standard in the region. Also, cappuccinos were not included and had to be paid separately; only basic filter coffee was available. Overall, it’s a great resort, but the pricing doesn’t fully match the experience

It gets too crowded especially during the buffet breakfast but at least they refill the food quite fast with great options. Love that they provide complimentary birthday greetings upon request. A lot of activities to choose from, entertainment at night with a fire dance as the highlight and pool options too. Place is indeed a 5 star experience.

We love this place, the staff is friendly and we requested a buggy to send us to one of their restaurant on a heavy rainy night from our villa The buggy guy didn’t make a fuss about it. The bathroom of the villa where we stayed needs to have a shower door. The food from Saffron restaurant is not that good. But the amenities love it, especially for kids. See you again soon Crimson!

Beautiful in a minimalistic style, two nice pool areas, one with infinity pool. We stayed for just one night, and we were mostly out of the hotel on day tours. Breakfast was very good, dinner was okay, not great. Compared to other hotels we stayed in the Philippines, this one is on the small side and maybe less family-friendly, more for couples.

Beautiful resort located right on the beach. The staff is friendly, the rooms have a nice view. The reef has some live corals and plenty of fish.