5-Star Hotels in Mtskheta-Mtianeti, Georgia

The room is small, comfortable, skiing is convenient, you can slide in and out of the hotel, the snow field is good, suitable for beginners, the breakfast is rich, and the red wine is very good. The hotel's open-air hot pool is a highlight. If a family brings children, there is an indoor swimming pool on the ground floor of the hotel, which is relatively small, and children can play enough.

I've been here twice, and each time I stayed for a few days. It's very convenient to have access to the ski resort right outside the back door. Everyone in the hotel has a very good service attitude, is enthusiastic, and professional. Only a female employee in the restaurant downstairs who should be the manager is very unfriendly to guests and has an extremely bad attitude. She was still mean to us many times in the restaurant, and her mood for traveling was affected by her.

The location of the hotel is indeed good. It is the highest in this area of ​​houses, and the view of the mountains is the widest. If it is in a good season, the scenery should be even more charming. The best view is also the Rizhao Jinshan Mountain. This position can be seen at eye level (the sky, mountains, and villages each occupy one-third of the view). Going down, you have to look up, and the photo effect is indeed not that good. I got up early to see the Rizhao Jinshan Mountain, but it was cloudy and I didn't see it. Disadvantages: The facilities are old, and the shower in the bathroom is extremely difficult to use. The water is either cold or hot like a pig. It took more than 20 minutes to adjust the water to the desired temperature.

I would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.