5-Star Hotels in Queensland, Australia

We couldn’t fault the point hotel. The staff are friendly and exceptionally helpful even at busy times like New Years. The rooms are clean, well equipped and very comfortable and the roof top bar and restaurant were lovely. We will absolutely stay again. The only feedback I’d mention is the toiletries provided (soap/ hand wash and shampoo/conditioner combined were pretty average and not what was pictured in the advertisement. Otherwise this was an incredible stay.

It’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.

The location of the hotel is very convenient - 10 min walk away from the convention centre. The train station and bus station is nearby and the walk to the nearby turbocat makes the hotel in a prime location for transport. The front desk was efficient and pleasant. Although I check in early and the rooms were not ready, they were nice to allow us to use the facilites on the 21st floor to relax and shower. Also on the 21st floor is the rooftop bar which has the best views of South bank and the skyline. The Vista King Suite was a huge room with large bathroom sitting area and the bed was super comfortable. It took me awhile to find the door, which was hidden behind a glass door enclosure to block out noise. Housekeeping was efficient and meticulous. Breakfast was either in the cafe on G/F or the 21st floor. Servings were hearty and filling from the a la carte menu.

We booked a corner suite on the 15th floor, spanning over 70 square meters, and stayed for 7 nights. The suite had a bathtub and two bathrooms, and overall, it was quite spacious and comfortable. Breakfast was à la carte; while good, the options became a bit repetitive after a few days. We tried several restaurants within the building. The Chinese restaurant, Hua, was disappointingly closed on multiple occasions when we tried to visit, but we eventually managed to dine there once. We also tried the Vietnamese restaurant, which was decent. There's also a great Western restaurant that was reasonably priced and served an incredibly delicious Tiramisu. The location was very convenient for sightseeing; museums, the Ferris wheel, and boat trips were all within easy walking distance. We also enjoyed the swimming pool once during our stay. Just a heads-up: children are not permitted in the casino's restaurants. Parking for hotel guests costs 200.

Just okay :/ The staff was great and very friendly. However, the hotel quality did not match up with the standard we have seen at other Shangri - La Hotels. The paint on our door was badly peeling and the padded benches in our room were stained. Two of the outlets in our room did not have power. We ordered room service the first night and the rice that was sent was hard a a rock and stuck together. The location was great and the potential is there but this hotel is in need of some upkeep and a standards check. For any other hotel this would not be as big of a concern, but for the price and expectation of a Shangri- La Hotel, we were expecting a bit more.

I was honestly blown away by this stay. It’s clear the hotel has been recently refurbished , the rooms were immaculate, the bed super comfortable, and the colour scheme made the whole space feel both calming and stylish. The appliances and amenities were spot on too. The location was perfect: central, but tucked just far enough from the noise. Staff were very professional, and overall I’m extremely happy with my stay. I’ll definitely consider coming back next time.

We booked The Langham on the Gold Coast for our honeymoon. It is a nice hotel but I can honestly say it is not worth the over $550 per night we paid. I’ve listed positives and negatives below: Positives: - there was a nice note and small chocolate slice in the room wishing us a lovely honeymoon - Staff are very friendly/welcoming - Ocean view was amazing from the hotel room - facilities - gymnasium was fully equipped with a view of the ocean/beach - Bathtub was lovely - Easy access to the beach Negatives: - There were stains on the sheets. When we arrived I noticed two stains in separate places on the sheets (note: they were dry stains). I went down to reception and they said they’d send housekeeping up to change the sheets. As advised, a woman arrived to change the sheets. Unfortunately, I didn’t check the new sheets and there were stains on those as well. I went back down to reception and they said they’d send a supervisor up again to look at the sheets. Two staff came to the room, apologised and changed the sheets again (this time I checked). The hotel gave us a bottle of wine, some lip balm and pillow spray which was a nice gesture as an apology, however, multiple stained sheets for what is meant to be a 5 star hotel is very disappointing. - The pre-authorisation amount (hold) when checking in is $200 a day, so $1,000 for a 5 night stay. This is ridiculously high. I don’t know why they hold that much considering most hotels, even 5 star hotels I’ve stayed in, hold $100-200 for a stay. On a positive note it did come back into my account straight away at check-out

The hotel used to be an old casino in Brisbane, a 200-year-old heritage-listed building, which was later renovated and converted into a hotel. It's just a few minutes' walk from Queen Street, making its location very central. I didn't encounter any Chinese-speaking staff at the front desk, but all the staff members I met from various countries were friendly, polite, and very accommodating. Interestingly, I did meet a Chinese employee among the housekeeping staff. The hotel has a grand overall feel, reminiscent of an old-world European boutique hotel. I was satisfied with both the cleanliness and the bedding – naturally, when traveling, these are the two aspects I care about most. We booked three rooms: two with twin beds and one with a Pallet king-size bed. The rooms had very high ceilings and were spacious. Overall, we were satisfied. Minor drawbacks: 1. As it's an older building, it naturally has a slightly dated feel, but this doesn't detract from its overall charm. 2. Breakfast was à la carte and the quality was excellent. However, one experience was enough; on the second day, we all opted for McDonald's breakfast. 3. There was a small amount of rubbish left in the bathroom bin. It's unclear whether it was left by the previous guest or overlooked by housekeeping during cleaning.

The room layout was cozy, and the room service was quite good. The pool was beautiful, and the food was also nice. The hotel is within walking distance of the city center. On a side note: avoid the trendy pasta restaurant Vila Romana (pictured in Figure 4). We're from Melbourne, and they thought we were tourists from China. An old man who spoke some Chinese kept trying to rip us off and was vague about wanting a tip. Figure 3, IMM Thai Cafe, was delicious; we ate there three times, haha.

Serviced Apartment pool is good. Views are nice as we stayed on the higher floor. Location is perfect,just near train station.