3-Star Hotels in Puebla State, Mexico

Generally good. Including that they have a lactose-free milk option at the buffet. The person who was outside only told me where the reception was - which was closed - but with both hands occupied by the suitcases, it is difficult to open it (since it has a knob) and they do not help you open it despite seeing that you have your hands busy, I considered it a minus point to the hospitality. It would be nice if there was a plaque explaining what the hotel was previously. What is that chimney and what was it used for, etc., as well as they have signs of what the fauna is called. Thank you.

Very comfortable and spacious room, with modern finishes. I spent very little time there because I only used it to get to sleep; However, everything was very good. Breakfast is included, and although it is nothing outstanding, it seems adequate to me. Overall, the hotel is quite well maintained and very clean looking. Widely recommended.

Excellent location, next to the big shopping mall, and Wal-Mart, the location is bustling, convenient to eat, high security

Personal amable, desayuno básico pero bien. Me gusto mucho el café. Cumple con el objetivo.

The window was completely sealed, couldn't be opened, just entered, the room smelled, dizzy, the air conditioner opened the door for a long time, only a little better. The elevator is very old and slow. The toilet has no shower curtain, after the shower, the whole floor is full of water, and it can't flow away.

Buena ubicación del hotel, buen servicio y todo muy bien

The location is great and the service was good too. But the hotel is outdated.

The hotel is pretty good. The breakfast buffet is also great. The only thing is that it is too biased. There is no food in the annex, so I can only go to the hotel restaurant. I ordered something like petals, taco, it’s hard to say

On the first night of check-in, I found hair and shoe prints on the sheets. The front desk phone was called for an hour and no one answered. I went downstairs to the front desk to ask for a change of sheets. It was another hour and no one came. I went downstairs again to urge, and then someone changed the sheets.