4-Star Hotels in Central Region, Uganda

With my wife we had a great trip around this beautiful country Uganda. So after Kidepo we were really exhausted. We had about 6 hours to catch our flight back home so our very helpful guide recommended this hotel. The room was spacious comfortable and had a great view of the city. Downside: One: The restaurant doesn't serve lunch so we had to order from Cafe Javas and the driver guide delivered Two: For day use I was charged the full amount and given a printed receipt that showed the amount half day. Attempts to get back my bucks proved to be futile as the receptionist (name Isaac as per his tag and the receipt) who had been very helpful and friendly had turned into a super crook. This guy took advantage of our situation. I paid on check in and as we hurried to put the bags on the car when our guide (Gideon) came to pick us I remembered and asked my wife to get the receipt from the desk. A terrible experience at the tail end of what had been higher to a beautiful trip.

The hotel is located in the center of Kampala, the capital of Uganda. It takes about an hour's drive from Entebbe Airport. Opposite the hotel is the British Consulate. There is also Acacia mall nearby. There are many restaurants and Carrefour supermarkets.

There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)

Great hotel, great service, heated pool and gym on the top floor - just the bomb!!!

Recommended - I liked it a lot. But be careful: If you book the ”Cozy Studio Apartment” you will get the lowest room category (No. 20) near the noisy utility rooms, which are busy until late at night. The ”Standard Suite” is better, which costs $50 on site and offers plenty of space. Important: Bring a travel plug.

Mixed bag Food is excellent Room and location good Confirmed 13.00 check in was not ready and the reception clerk denied that it was confirmed, even though i showed a written confirmation. Payment slow... The technology they use doesn't always work. Everything at front desk is slow. You feel that you are working for them. They charge 12 usd for a trip to the airport, which is absurd. Albeit the food and the room, i would not come here again

I have been to Uganda so many times and have stayed in many hotels. This is the best one I have ever stayed in. There is no one! The location of the hotel is particularly good. It takes only a few minutes to drive to the nearest shopping mall Lugogo Mall. It is super convenient to buy things~ The hotel's restaurant is on the fifth floor. The Chinese food made by the local chef is very good. It feels like home. ! ! . The room was clean and tidy, and the golf course opposite could be seen directly on the balcony. The bed was very comfortable, the surrounding was very quiet at night, and the sleep was particularly fragrant. The staff's service attitude is superb, whether it is check-in or solve the problem quickly, it makes people feel particularly intimate. I will choose it next time, recommended! ! recommend! ! !

The food is so good, the Chinese food is great, and the breakfast is good. It is much better than what I had in Shanghai. I miss it very much when I arrive in Tanzania. I really want to go back to Uganda. The chef of this restaurant is the best I have eaten in Africa. Recommend

From the security to the front desk staff and other staff at large. They were super helpful. I would say like a hive mind all up to one task and that’s to assist and make one feel at home. I don’t remember all names but the housekeeping team was super clean. Grace at the restaurant was just amazing.Definitely coming back !!!!

Great stay at 2Friends Beach Hotel. The room was spotless, with a view of Lake Victoria. The grounds are lush and lovely. The food and service in the restaurant was excellent (the restaurant was right on Lake Victoria). But it was the staff who made the stay memorable. There were two things we wanted to do in Entebbe (try to see the shoebills in Mabamba swamp and the source of the Nile). Diana arranged everything before we left the USA. When our flight was 3 hours delayed, it was Clare who provided guidance and ensured the taxi we were taking to the source of the Nile was informed. Upon check-in, it was the delightful, funny and smiling Patrick who took care of us. Pamela was our excellent server in the restaurant. The hotel is walking distance to the shopping mall (good food at Cafe Javas and there is a pretty big Carrefour there). It is also walking distance to the botanical garden. Highly recommend.

With my wife we had a great trip around this beautiful country Uganda. So after Kidepo we were really exhausted. We had about 6 hours to catch our flight back home so our very helpful guide recommended this hotel. The room was spacious comfortable and had a great view of the city. Downside: One: The restaurant doesn't serve lunch so we had to order from Cafe Javas and the driver guide delivered Two: For day use I was charged the full amount and given a printed receipt that showed the amount half day. Attempts to get back my bucks proved to be futile as the receptionist (name Isaac as per his tag and the receipt) who had been very helpful and friendly had turned into a super crook. This guy took advantage of our situation. I paid on check in and as we hurried to put the bags on the car when our guide (Gideon) came to pick us I remembered and asked my wife to get the receipt from the desk. A terrible experience at the tail end of what had been higher to a beautiful trip.

The hotel is located in the center of Kampala, the capital of Uganda. It takes about an hour's drive from Entebbe Airport. Opposite the hotel is the British Consulate. There is also Acacia mall nearby. There are many restaurants and Carrefour supermarkets.

There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)

Great hotel, great service, heated pool and gym on the top floor - just the bomb!!!

Recommended - I liked it a lot. But be careful: If you book the ”Cozy Studio Apartment” you will get the lowest room category (No. 20) near the noisy utility rooms, which are busy until late at night. The ”Standard Suite” is better, which costs $50 on site and offers plenty of space. Important: Bring a travel plug.

I have been to Uganda so many times and have stayed in many hotels. This is the best one I have ever stayed in. There is no one! The location of the hotel is particularly good. It takes only a few minutes to drive to the nearest shopping mall Lugogo Mall. It is super convenient to buy things~ The hotel's restaurant is on the fifth floor. The Chinese food made by the local chef is very good. It feels like home. ! ! . The room was clean and tidy, and the golf course opposite could be seen directly on the balcony. The bed was very comfortable, the surrounding was very quiet at night, and the sleep was particularly fragrant. The staff's service attitude is superb, whether it is check-in or solve the problem quickly, it makes people feel particularly intimate. I will choose it next time, recommended! ! recommend! ! !

The food is so good, the Chinese food is great, and the breakfast is good. It is much better than what I had in Shanghai. I miss it very much when I arrive in Tanzania. I really want to go back to Uganda. The chef of this restaurant is the best I have eaten in Africa. Recommend

From the security to the front desk staff and other staff at large. They were super helpful. I would say like a hive mind all up to one task and that’s to assist and make one feel at home. I don’t remember all names but the housekeeping team was super clean. Grace at the restaurant was just amazing.Definitely coming back !!!!

Went for lunch and swim One of us a vegan Hardly any thing on menu for vegan What surprised us was duty manager had no clue about being a vegan(more training) Food was of middling quality and after a long wait came luke warm Waitress Doreen treated us well Swimming pool area was clean Receptionist at Spa didn't seem to interested Visit Kabira if you want a good day out

Koki hotel is in central Kampala. It's a prime location being so close to many banks, the market and the taxi buses to get to other parts of Uganda. So location is 10/10. Customer service is also first class. I was served by Juliet who reserved me a room as I was checking in at night. The room itself was excellent - tea and coffee check, water bottles check , AC and big screen Tv check, fridge check, iron and ironing board check. The only thing missing was a safety deposit box for my valuables. But the hotel itself was secure. The next morning I was too tired to go to breakfast so for 10k ($3) I got breakfast in bed. And a good buffet it was too. All in all a wonderful relaxing time in a suppers value for money hotel in central Kampala. I will mow def stay here in all my future trips to Uganda. Every staff member I met was courteous and welcoming. Congrats Koki hotel.... you have every right to be cocky !!!! :)

Mixed bag Food is excellent Room and location good Confirmed 13.00 check in was not ready and the reception clerk denied that it was confirmed, even though i showed a written confirmation. Payment slow... The technology they use doesn't always work. Everything at front desk is slow. You feel that you are working for them. They charge 12 usd for a trip to the airport, which is absurd. Albeit the food and the room, i would not come here again

Great stay at 2Friends Beach Hotel. The room was spotless, with a view of Lake Victoria. The grounds are lush and lovely. The food and service in the restaurant was excellent (the restaurant was right on Lake Victoria). But it was the staff who made the stay memorable. There were two things we wanted to do in Entebbe (try to see the shoebills in Mabamba swamp and the source of the Nile). Diana arranged everything before we left the USA. When our flight was 3 hours delayed, it was Clare who provided guidance and ensured the taxi we were taking to the source of the Nile was informed. Upon check-in, it was the delightful, funny and smiling Patrick who took care of us. Pamela was our excellent server in the restaurant. The hotel is walking distance to the shopping mall (good food at Cafe Javas and there is a pretty big Carrefour there). It is also walking distance to the botanical garden. Highly recommend.

Location was the best. You can get all you need for a business trip at Victoria Mall, food, supermarket, money changer, there is even a cinema and a nice LC Waikiki store at level 2 of the mall. Hotel facilities was good, housekeeping can be improved though, first two nights there was quite abit of ants on the table and armchairs. One morning after we came back, the room was tidy but armchairs were missing haha, they forgot to replace the towels as well. Breakfast was ok, passable for a few days. Overall a good hotel, i will still stay there for the location and price

We had a great stay at K Hotels. Our family was here to attend a work conference. The overall hotel was very comfortable, very clean, and all staff personnel that I encountered were very friendly. I thought the bed and pillows were very comfortable and I slept well every night. The shower was also excellent with great water pressure. The conference rooms were very nice and did a great job meeting our needs. Our group loved having our dinners at the rooftop bar every evening. I had a great stay and wouldn't hesitate to return.

They are very welcoming and happy to see you. I stayed here 3 times over a months time and enjoyed it very much. The service is very good and the employees are kind. I had a few problems with the rooms but Collin took care of it immediately. I will be coming back to Uganda next year and I will be sure to stay at this hotel.

The location is good, near to the Botanical Garden, the Covid test centre and about 10 mins drive from the airport. The room was large and clean but the customer service was very poor. Staff were polite but offhand. Although we had a double room there was only one cup on the tea tray and there was no milk. When I asked at the desk for these items, I was told that 'housekeeping had closed. This was 7pm. My suggestion that someone get us milk from the kitchen was ignored. We had a meal in the restaurant one evening and room service the next. On both occasions we had to wait an hour for service. My wife had asked for tea with milk. What arrived was a small teapot full of hot milk and no tea bag. I had negotiated an airport shuttle of $15 for the two of us, instead of the $15 each advertised. On checkout there was a different member of staff who tried to insist on charging the full $30. Apart from the fact that most hotels in Entebbe offer a free shuttle, the episode left a nasty taste. Lastly, the receptionist first showed me the amount payable as a calculator total and was reluctant to give me an official bill. When he finally gave it to me, the official bill was $30 less than he had tried to charge me! I won't be staying there again.

Mixed bag Food is excellent Room and location good Confirmed 13.00 check in was not ready and the reception clerk denied that it was confirmed, even though i showed a written confirmation. Payment slow... The technology they use doesn't always work. Everything at front desk is slow. You feel that you are working for them. They charge 12 usd for a trip to the airport, which is absurd. Albeit the food and the room, i would not come here again

Great stay at 2Friends Beach Hotel. The room was spotless, with a view of Lake Victoria. The grounds are lush and lovely. The food and service in the restaurant was excellent (the restaurant was right on Lake Victoria). But it was the staff who made the stay memorable. There were two things we wanted to do in Entebbe (try to see the shoebills in Mabamba swamp and the source of the Nile). Diana arranged everything before we left the USA. When our flight was 3 hours delayed, it was Clare who provided guidance and ensured the taxi we were taking to the source of the Nile was informed. Upon check-in, it was the delightful, funny and smiling Patrick who took care of us. Pamela was our excellent server in the restaurant. The hotel is walking distance to the shopping mall (good food at Cafe Javas and there is a pretty big Carrefour there). It is also walking distance to the botanical garden. Highly recommend.

Location was the best. You can get all you need for a business trip at Victoria Mall, food, supermarket, money changer, there is even a cinema and a nice LC Waikiki store at level 2 of the mall. Hotel facilities was good, housekeeping can be improved though, first two nights there was quite abit of ants on the table and armchairs. One morning after we came back, the room was tidy but armchairs were missing haha, they forgot to replace the towels as well. Breakfast was ok, passable for a few days. Overall a good hotel, i will still stay there for the location and price

We had a great stay at K Hotels. Our family was here to attend a work conference. The overall hotel was very comfortable, very clean, and all staff personnel that I encountered were very friendly. I thought the bed and pillows were very comfortable and I slept well every night. The shower was also excellent with great water pressure. The conference rooms were very nice and did a great job meeting our needs. Our group loved having our dinners at the rooftop bar every evening. I had a great stay and wouldn't hesitate to return.

They are very welcoming and happy to see you. I stayed here 3 times over a months time and enjoyed it very much. The service is very good and the employees are kind. I had a few problems with the rooms but Collin took care of it immediately. I will be coming back to Uganda next year and I will be sure to stay at this hotel.

The location is good, near to the Botanical Garden, the Covid test centre and about 10 mins drive from the airport. The room was large and clean but the customer service was very poor. Staff were polite but offhand. Although we had a double room there was only one cup on the tea tray and there was no milk. When I asked at the desk for these items, I was told that 'housekeeping had closed. This was 7pm. My suggestion that someone get us milk from the kitchen was ignored. We had a meal in the restaurant one evening and room service the next. On both occasions we had to wait an hour for service. My wife had asked for tea with milk. What arrived was a small teapot full of hot milk and no tea bag. I had negotiated an airport shuttle of $15 for the two of us, instead of the $15 each advertised. On checkout there was a different member of staff who tried to insist on charging the full $30. Apart from the fact that most hotels in Entebbe offer a free shuttle, the episode left a nasty taste. Lastly, the receptionist first showed me the amount payable as a calculator total and was reluctant to give me an official bill. When he finally gave it to me, the official bill was $30 less than he had tried to charge me! I won't be staying there again.