4-Star Hotels in Wiltshire, United Kingdom

Nice clean hotel. Parking was full but you can use the whalebridge multi story car park a 3 minute walk away, it was free on my visit due to Internet issues I believe so saved another few pounds. Do not use spring gardens muti story next to the hotel, it's not overnight parking I was told by the hotel . 👍

Beautiful and lovely surroundings. A lot to choose from for breakfast. Most of the staff are nice, but there is one guy who is not that nice very rude the way he talks and answering questions. There is two glass in the bathroom which is fine but if you request for a glass to drink in the room they will still bring you the same kind of glasses to you. I think they should have different shapes of glass for different purposes. Also some of their tea cups are too big and is not classy at all.

Such a great team, extremely friendly they have just refurbished the rooms and hotel The mocktails were amazing The food is extremely good, I actually invited my local friends down for Dinner and lunch and they were talking about it the next day which is always a good sign. I would definitely stay again the only thing I would say, is the beds/mattress are extremely firm. But everything else is perfect 👌

This hotel is very pleasant, I like the hotel environment, it is really beautiful, the front desk service is also warm, the breakfast is rich, the bed is very comfortable, all of which makes us feel very good.

”Our stay at DoubleTree Hotel was pleasant and comfortable. The check-in process was smooth, and the staff was friendly and accommodating. The room was clean and well-maintained, with all the necessary amenities provided. We especially appreciated the warm cookies upon arrival, a nice touch that added to the welcoming atmosphere. While the decor may be somewhat dated, it didn't detract from our overall experience. The location was convenient, with easy access to transportation and nearby attractions. Overall, DoubleTree Hotel provided us with a satisfactory stay and good value for the price.”

Cosy hotel with a bit of character. I liked the exposed wooden beams in the rooms. Staff really friend and helpful. 50% off first drink at the bar is always welcome. Comfortable rooms with air con and pristine bathroom. Shower pressure was such a treat! Would stay again. Missed the breakfast as had to leave early but it smelt delightful.

My family and I stayed in 2 rooms which inc a dinner package. We had a very warm lovely welcome by the receptionist who was extremely helpful. Our room was not as clean as we would have expected which was a shame but it was nice to have a room with 2 double beds. The handle on one of the bathroom doors was faulty so we had to leave it open when using the bathroom. We had booked the dinner package and booked our table in advance for 7pm. I understand that they were quite busy that evening but unfortunately we still didn't get our food order taken until 8pm. The kids got their meals soon after but the adult main meals didn't arrive until 9pm. It was a long time for us to wait when our children were getting restless and tired. We also by that point felt it was too late to eat and didn't finish our meals. We did speak to the manager and eventually they did compensate for the long wait so we appreciated that. Breakfast was brilliant lots of choice and good timings for breakfast. The swimming area needs a bit of a refurb. Even though there is lots of space it just needs a bit of TLC and a refresh. Other than the few items mentioned we still had a lovely stay with family The receptionists were exceptional and every understanding. They even spoke to us the following day to apologise about the issue with the dinner. We wouldn't let it stop us from staying there again.

The location is super good, close to the cathedral, and the service standards of chain hotels are met. The disadvantage is that there is no elevator. The advantage is that the environment of the breakfast room is really good, and it takes a little longer to cook breakfast every time.

Good 4 star hotel. Great spa and gym . Late check out could be better priced.

ALCON, I was very happy with my stay, during check- in staff was very friendly and answered all my questions. The room was very clean and nice only small problem is that rooms are not set up for the powering up of cell-phones, Recommend the desk provide attachments so that tourist can keep there phones powered up. During my 12 days stayed at four other similiar locations, your facility was the only one without adapters for cell phone charge. Your food downstairs was great especially enjoyed the fish and chips. All in all a great stay I will DE finitely be returning very much enjoyed my stay with you,