4-Star Hotels in Wiltshire, United Kingdom

Room was very hot with no air con so none of my business colleagues got much sleep/ rest. A small fan in the room didn't do a lot. Staff weren't the most helpful or clear. We booked a spa hotel so our team could relax in the morning and get a jacuzzi following a long work day the day before. The hotel then told us we had to pay an extra £30 to use the spa as we had booked through trip.com and not direct (which would've been free spa access). It just felt like we were being charged the commission they have to pay booking playforms. Overall I wouldn't book the hotel as we came away unrested and not relaxed. Hotel looked nice, but a bit dated overall.

Great stay. Upgraded to king premium room being Diamond IHG. Breakfast option was limited. Take away coffee was a great option. Parking was a bit pricey £10 per night. Room was spacious. No fridge in the room. Service was not tip top. I asked for a refill of coffee sachets but it was not done promptly. Had to remind at the reception. Overall, still a great stay.

A Comfortable Stay with a Few Surprises As one of Marriott’s brands, I expected a little more, but overall, the hotel delivers the essentials for a pleasant stay. The rooms are very spacious, with two double beds—perfect for a family holiday. The indoor pool and the gym is a nice touch, though it’s worth noting that external guests can also use it. Things to keep in mind: Parking – There’s a £7.50 per night charge, which feels a bit steep. The website mentions free parking for conference delegates, so it might be worth asking at check-in. Holding Charge – A £50 pre-authorisation is applied to your card. While common in some places, many UK chains no longer do this, so plan ahead if your card balance is tight. TV Experience – The TV system could use an upgrade. Menu and guide functions weren’t available, and picture quality was poor—even on HD channels. Room Details – The room was spotless, but we noticed condensation on the windows and a slight odd smell on arrival. Nothing major, but worth mentioning. Overall: The hotel offers the comfort and space you’d expect from a reputable brand, but a few details—like parking, the TV system, and the holding charge—felt out of step with Marriott’s usual high standards. Still, if you’re looking for a clean, spacious room and good facilities, it’s a solid choice.

I booked this hotel because they had air-conditioning and with the excelled. The bathroom did not look properly cleaned, especially the bad tub and we had to have our bedsheets changed because they had markings and they duvet had a red stain. Breakfast was terrible and definitely not worth the £16 per person you would pay otherwise. There was a lot of variety, especially if you are vegetarian and the other thing is that the breakfast area was very small. They had a large group tour of guests in this particular setting and day it was Italian guests and it was just chaotic. Stuff are friendly.

Just outstanding service all around. Whatever we asked for - can you keep some of our food in fridge yes. Can we have bowl for own cereals, yes, can we have extra blanket yes, can we have chilled water yes. All yes with a smile. Manager Vishal Chib and Receptionist Kyi Kyi were just outstanding. Wish other UK hotels learn what is service from them!

Facilities: It's an old hotel, so the facilities are a bit dated. There are no USB charging ports. Cleanliness: Tidy and clean. Environment: Very close to the city center and Salisbury Cathedral isn't far either, but it's a bit of a distance from the train station. Service: Very good.

The hotel was well located as we visited friends in nearby Wootton Basset - reception was courteous and efficient in our check in… we asked for a room way from the lifts and this request was delivered. The room was spacious and the bed very comfortable. Air conditioning worked perfectly given it’s been a very hot few days! Breakfast the following morning had plenty choices and tables were clean and cleared up quickly. Staff in restaurant were very efficient and courteous. Express check- in was good too. Overall a great stay and serves us well.

I had the pleasure of staying at Salisbury - The Riverside, WorldHotels Distinctive, and it was a truly wonderful experience. The hotel’s riverside location may not be super near market square but the hotel offers shuttle service in the evening, and it’s conveniently close to the city center and key attractions. The hotel also provided me a free upgrade due to availability. The superior King room was spacious and exceptionally clean with a river view and catherdral view at level 3. The comfortable bed with some decorations and I especially appreciated the attention to detail, from the thoughtful layout and a gift card with complimentary refreshments (one drink each at their pub) The staff deserves special mention for their warm hospitality and professionalism. They went above and beyond to ensure my stay was memorable, offering helpful local recommendations and accommodating all requests with a smile. The hotel is a perfect choice for anyone seeking a blend of comfort, convenience, and charm.

Great room with 2 roll top baths, big comfy bed, big shower en-suite, this was an upgraded room from the one that I had booked so it was a very nice surprise! Evening meal in the lounge was very good. The breakfast was superb, good quality ingredients and presented really well, the service was attentive and quick! The Spa was clean with good facilities, there were works being done on the outside pool during our stay so this will be a great addition when it is finished. The staff at the front desk were fantastic, Sarah showed us to our room!  I love the little touches!, the refreshment bag given to us for our homeward journey when we checked out as well as all the other touches makes for a very pleasant stay. I wish I could have of stayed longer. I would love to come back.

Facilities: Some old hotels are hundreds of years old after all, but they are well maintained Hygienic: clean and tidy, but because it is a wooden structure, there is always a musty smell in the corridor, which cannot be removed. Environment: Very good, there is a door to the yard in the room, go out is the small river, there is a gray, white and two swans, every time you come to breakfast, you will swim over. Service: very warm and responsive