4-Star Hotels in Tennessee, United States

Hotel was fine. Bed was not very comfortable and pillows were pretty soft with very little firmness. Room had a full kitchen with fridge. Unfortunately, the dumpsters that were located just behind the building were emptied around 2:30am Thursday morning and were incredibly loud. I was on the 5th floor and it woke me up and felt like it lasted for 30 minutes as the trash truck picked up, emptied, and slammed them back on the ground (probably 5 dumpsters). I wouldn’t recommend staying here just for that reason. Trash can in the kitchen had trash in it when I checked in so I question overall cleanliness. Also was not a fan of the pin pad to enter the room (and building after hours). About 2 blocks from Broadway so a very walkable distance.

We really enjoyed the retro look of the motel! The lobby and restaurant are amazing! Our room was very comfortable and I loved the bathroom and shower. We had our breakfast in the restaurant there and our server, Michele, was awesome. She was so very friendly and accommodating! We enjoyed our breakfast, which was so much better than the continental breakfasts you get at other hotels! We checked out the pool and surrounding pool deck. It was really cool! Loved the look. We hope to go back for a longer visit sometime.

Wow Wow Wow what a hotel - Service was excellent - The Room was extra clean and stocked with towels - The staff were extra special - Duan , Melchia, Maya and Julio helped with our luggage - Nice young man, What a room - Amazing and the hole expierence and ambiance of the Hotels is really special - Defiantly recommend this one

Hotel location is very good, you can see the river view from the window, the top floor restaurant has a terrace, the restaurant staff is very friendly, you can watch the sunset, and you can occasionally see the container ship entering and leaving the port!

Very clean room, quiet. Initial greeting very nice (Manager). Restaurant is really just open bar concept. Bartender couldn't care less about friendliness or service. Wasn't speaking to any of us seated at the bar. No name tag. No greeting, or true service. Ordered wings for dinner. Arrived on plain plate, cold, side container of dipping sauce. Not impressed. No offer of ”anything else?” etc. Turned TV's onto sports but no volume. As if anyone is into leg volleyball? Indoor pool is UNHEATED, slick flooring as is the pool deck. Could not enjoy it at all. Pool needs to be declared UNHEATED! Had to interrupt desk clerk at checkout (she was texting on her phone). No questions as to how was stay, etc. Very disappointed, needless to say. Will not be staying there again..

The hotel is very large, on the edge of the Pigeon Valley National Road, it is very convenient to come from the Great Smoky Mountain Forest Park. It feels that a whole lot of commercials belong to this hotel. The rooms are large and very beautiful. There are various commercial and amusement buildings downstairs. Facilities, parking is free. There is a Chinese reception at the front desk. Personally feel that the street view is better than the river view. The river view room arrived at night, a dark river. The hotel has a self-service laundry room. This is very important. At 11 o'clock in the evening, there are still many people playing outside, almost all families with children.

Stayed for a simple weekend getaway and really enjoyed it

Great location, easy walk to Beale Street. Room was very clean. Duck Parade is a must. Will definitely stay here again.

Prior to booking I was informed check in was 11am and checkout same time. When arriving at 11, I ended up having to wait 4 entire hours. So when you book 2 nights 3 days it’s really only 1 full 24 hours. The resort is pretty over rated to say the least. I won’t be back or recommend it to anyone.

My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!