5-Star Hotels in Jiangsu, China

This hotel is so gorgeous! The room is spacious and comfortable. The bed is big and fluffy. The location and the hotel grounds is just simply stunning! When you arrive, you'd be at awe! The staff are all so helpful and friendly. We stayed here for two nights as a family of 8! The kids enjoyed the breakfast and the access to the beautiful Chinese garden located within the hotel itself. It was also close to all the lovely attractions. Loved my stay here so much!

I booked Building 3, which I knew was older, but the price reflected that. What I was really after was the beautiful garden landscape of the state guesthouse! As expected, the facilities in Building 3 were quite dated. On the first night, when I drew the curtains, I found the sheer curtain was broken. I reported it, and they made up for it with breakfast. The service was still good, and I was too lazy to switch rooms. Then, when I tried to shower, both the showerhead and the handheld sprayer were leaking from the top and bottom, and the faucet was broken. I reported it, and they promptly moved me to a different room. The butler service was very responsive! However, in the new room, the bathroom walls were dirty, and the drain was backed up with standing water! Finally, I reported the situation again, and around 11 PM, the front desk manager upgraded us to a room in Building 18. Building 18's rooms are indeed much better, being newer – but it was quite a hassle to get there. We had breakfast in Building 18. I asked for a disposable cup to take a coffee to go, but they didn't have any disposable cups! If you're paying full price for this hotel with breakfast included, the breakfast is really quite mediocre, not many options. Compared to luxury hotels at a similar price point (thousands more), the breakfast was a bit disappointing (I didn't take pictures). Overall, the service and the recovery efforts were very good. The garden landscape of the state guesthouse is indeed fantastic. For those with a bigger budget, I'd recommend booking a room in the newly renovated or newly opened buildings.

The location is excellent, and the high-floor view is quite good. The afternoon tea included in the Trip.com package was incredibly good value for money, I just forgot to take a picture before eating it. The room is quite spacious, clean, and tidy. The facilities aren't brand new; there's no high-speed hairdryer or smart toilet, and the power outlet next to the desk was a bit difficult to open. There's only one tissue box, placed on the vanity. However, these are minor issues and don't really matter; they're easily adjustable. What I found unacceptable were two problems. Firstly, the elevator shaft connecting the suspended lobby to the first floor constantly emitted a whistling wind sound, which was noisy and unsettling. Secondly, I'm not sure if the air conditioning system is old and ineffective, or if they're saving energy and haven't turned it on properly. I couldn't adjust the temperature or mode. Outside, the temperature was dropping fast, nearing zero degrees, yet even with the in-room AC control set to 28°C, there was still no airflow. I called the front desk, and it took an age for someone to arrive. They pointed a forehead thermometer at the vent, it beeped, and they claimed the vent was blowing 26°C, saying there was no problem and that this was the set temperature, controlled centrally by the hotel. The problem is, I had the whimsical idea to hold a paper-thin tissue up to the vent, and it didn't even flutter.

Excellent location! The InterContinental Nanjing Greenland deserves a five-star rating! The transportation is incredibly convenient! It's a direct 5-minute walk from Gulou Station Exit 4A (Metro Lines 1/4), making it super easy to get to Xinjiekou and Xuanwu Lake. Perfect for both business trips and leisure travel. I stayed in a high-floor lake view room, and the panoramic floor-to-ceiling windows offered breathtaking views of Jinling City. Watching the city lights at night was absolutely magical. The bathroom amenities were exquisite, and the hygiene was impeccable. The front desk staff was warm and efficient, and the experience of being high up in the landmark tower was fantastic. I'll definitely stay here again next time I'm in Nanjing!

Warmth at Jinling, a Home Away From Home – A Heartfelt Birthday Trip We recently brought our family to Nanjing, and chose the Jinling Hotel to celebrate my brother's birthday. What started as a simple travel plan turned into a cherished family memory, all thanks to the hotel's ubiquitous thoughtfulness and warmth. As an iconic and long-standing hotel in Nanjing, Jinling Hotel not only maintains its five-star quality but also exemplifies what it means to feel 'at home' through its meticulous attention to detail. Before our arrival, we only casually mentioned that the trip was for my brother's birthday. We never expected this small wish to be taken so seriously. The moment we opened our room door, the entire family was touched by what we saw: the room was adorned with warm balloons and flowers, and the elegant color scheme made it even more refined. The customized birthday decorations were tastefully understated, perfectly setting the celebratory mood. Coupled with the fresh birthday cake prepared by the hotel, its sweet aroma instantly melted away our travel fatigue. The room's design itself was a pleasant surprise – spacious and minimalist, without unnecessary clutter, yet utilizing the space perfectly. The soft bedding and thoughtful storage design made the living experience exceptionally comfortable for our family of four, allowing children to play and adults to relax without disturbance, creating a wonderfully cozy atmosphere. The breakfast was a culinary feast, fully satisfying our entire family's palate. The restaurant offered a rich variety of options, especially the diverse selection of local 'small carbs,' which were unforgettable: the Pig Skin Noodles had a rich broth and chewy noodles with abundant toppings; the Vermicelli Soup was fresh and savory, providing a comforting warmth with every spoonful; the famous Jinling Pork Buns lived up to their reputation, with thin, fluffy dough and a firm, juicy meat filling, full of authentic Jiangnan flavor; and the Pan-Fried Buns had a crispy bottom and thin skin, bursting with fragrant juices when bitten into. Each dish was made with quality ingredients and authentic flavors, allowing us to deeply appreciate the unique charm of Nanjing cuisine. If there was one minor suggestion, it would be to add more protein options like salmon and beef to the breakfast spread for a more balanced nutrition. The most commendable aspect was the impeccable service provided by Jinling Yashe K throughout our stay. Whenever we had any needs, contacting her via WeChat always resulted in an immediate response. From travel inquiries to adjustments in room details, she consistently anticipated our needs, proactively addressing issues efficiently, completely devoid of the usual formality of traditional hotel service. What was even more heartwarming was that during breakfast, she specially arranged for a colleague to deliver a souvenir to us. This unexpected surprise made our entire family feel valued and remembered. This 'attentive and heartfelt' service is truly the most captivating essence of Jinling Hotel. From the thoughtful room decor and the rich, delicious breakfast to the attentive service from Jinling Yashe K and all the staff, Jinling Hotel exemplifies high-quality service in every detail. Our stay far exceeded expectations. Whether for business trips or family vacations in the future, Jinling Hotel will be our first choice in Nanjing. We hope this warmth and dedication can bring a sense of belonging to even more travelers.

The Crowne Plaza Suzhou is ideally located on the west bank of Jinji Lake, south of Modern Avenue, just across the street from landmarks like the Gate of the Orient and Suzhou Center Plaza, and right next to the Musical Fountain Square. Its unique cruise ship design is a real eye-catcher. From the east bank of Jinji Lake, you can see the 'Big Underpants' (Gate of the Orient) and the 'cruise ship' (Crowne Plaza) in the same frame, especially dazzling at night with all the lights. The hotel's service truly reflects the high standards of the IHG group: The night before check-in, a hotel representative called to confirm our reservation. Upon learning that our party included two seniors and one child, they specially noted our requests for early check-in and a twin room at the front desk and tried their best to accommodate them. Upon arrival, the hotel upgraded us to an Executive Room, which was very spacious. The two single beds, in particular, were wide enough for one adult and one child to comfortably share a bed without feeling cramped. The service throughout our stay was incredibly warm and attentive. The bellhop proactively helped with our luggage, and after checking in, the front desk staff kindly escorted us to the elevators. Learning that we had a boy with us, they even arranged for housekeeping to deliver a pair of children's slippers. The breakfast buffet was a definite highlight. The dining environment at Saint Saloon Western Restaurant was very bright and comfortable, and we were even able to sit at the 'bow' of the ship, enjoying the beautiful views of Jinji Lake while we ate. Guests also enjoy complimentary parking. After registering our license plate number at the front desk, driving in and out of the hotel multiple times was very smooth. Whether for a family vacation or a business trip to Suzhou, the Crowne Plaza Suzhou is an excellent choice.

Everything was top tier. From the check-in where I was upgraded to a river view room, the clean, spacious and inviting room to the service and superb breakfast. The view from the restaurant was amazing. This was my pre birthday trip and the Hyatt made it so special. I even got a slice to birthday cake. The lady at the front desk who checked me in spoke really good English and was so kind and caring and she’s also a Gemini 😁🎉 I would 100% recommend and come back here.

Hotel is near with Shopping malls.you can find Restaurant near hotel without going to City center. Interesting Construction Design have of the hotel. We stayed on 9th Floor against to garden view. Hotel location is good. Clean rooms and friendly staff.

New hotel, friendly staff but is going to be outdated soon. Bad sound proofing , lots of drunk Chinese people shouting in the corridor at night time. The breakfast variety is so poor for Europeans. Please teach your staff in the restaurant to cook sunny side up eggs and refill the dishes without reminding. Overall, it’s not “real Hilton” experience.

The service was incredibly thoughtful, right to the core! The hotel's surroundings are as beautiful as a painting; every casual photo looks like a professional shot. Getting around is super convenient too – you can zip to wherever you want to go. As for the hotel's facilities, they're absolutely top-notch and fully equipped, just waiting for you to come and enjoy them to the fullest!