5-Star Hotels in Guizhou, China

This hotel is super close to Huangguoshu Waterfall Scenic Area, just a few minutes' drive away. The environment is fantastic, with a garden-style design surrounded by lush greenery, offering a peaceful retreat from the hustle and bustle. The moment you step in, all your travel fatigue just melts away. The rooms are clean and tidy with great natural light, and the bedding is really comfortable. The service is thoughtful and attentive; the front desk staff are warm and efficient, responding promptly to any requests. The breakfast offers a wide variety of delicious options, including some authentic Guizhou specialties. The hotel is also very new, and it's incredibly convenient that you can open the door with your phone, so there's no need for a key card.

Coming to this Dong village for Chinese New Year, I didn't even consider other places and chose this one without hesitation. It really didn't disappoint; it was absolutely stunning. Every evening there was a performance of the Dong Grand Song. Since we checked in on New Year's Eve, the hotel even arranged a New Year's Eve dinner and had handmade dumplings. For someone from the North, the dumplings might not be the absolute best, but being able to eat handmade dumplings in a southern village on New Year's Eve really showed the owner's thoughtful attention to detail.

Service: The service was impeccable, absolutely fantastic. Environment: Overall, it's a very comfortable hotel. The breakfast was great, and they even have cute little animals! Hygiene: The cleanliness was top-notch. Facilities: They have a huge swimming pool, and the gym is also quite good. Pet interaction: The little animals are all so adorable!

I have to give a shout-out to Rabby from the Guest Relations team at Sofitel Guiyang Hunter! Her service was truly exceptional and incredibly thoughtful. Before I even checked in, she proactively added me on WeChat and sent over a meticulously organized guide to the hotel's outlets, dining options, and facilities. Every morning, she'd send a timely update on Guiyang's weather and even offer wardrobe suggestions – talk about attention to detail! She also provided clear electronic versions of the hotel's amenities and executive lounge benefits, making everything easy to understand. Whenever I had a question, I'd message her on WeChat, and her responses were lightning-fast, resolving issues quickly without me having to worry about a thing. The guest room offered stunning views of Jiaxiu Tower, blending French elegance with local charm perfectly. The bedding was the My Bed series, the same as found in Air France First Class. From check-in to check-out, Rabby's service was consistently thoughtful, warm, and attentive. She truly embodies Sofitel's high-quality service. I'll definitely choose this hotel again next time I'm in Guiyang!

The hotel environment is absolutely stunning, every photo you take looks like it's from a magazine! The front desk staff, both the guys and girls, were so welcoming and provided excellent, friendly, and meticulous service. Overall, it was a fantastic experience. The room was quite spacious, clean, and tidy, with everything you could possibly need! My experience was outstanding!! Definitely a perfect 100 out of 100!!

The location is excellent, in the heart of the city; there are plenty of parking spaces, so driving is worry-free; the breakfast has a rich variety; I was worried that the equipment and facilities would be old, but the actual experience shows that the hotel has spent some effort on maintenance, and it is clean and comfortable; finally, let me talk about the service. The day of check-in happened to be a family member's birthday, and the young lady who checked me in was very attentive, and immediately sent blessings and small surprises. The glasses brother in the hotel's Chinese restaurant also gave me a very warm reception, which left a brilliant impression and memory for me and my family.

The room was spacious and spotlessly clean. What set this hotel apart from others was the abundance of bottled water and a steam iron provided in the room. The breakfast offered a wide variety of options, and the dining area was quite large. Jing Yibing's service was incredibly warm and attentive, demonstrating excellent communication skills and a proactive attitude. Honestly, a significant part of my positive impression of this hotel is due to Jing Yibing's outstanding service. A good employee truly enhances a hotel's image.

This old five-star hotel still has its charm. The location is unbeatable, and the service is excellent, including the delivery robot bringing items to your room. The rooms are a bit dated but still comfortable. However, there are a few small, petty details that I'm probably not the only one to mention: the mini-bar drinks are all individually priced, and the toilet paper in the bathroom is very thin. These really don't match the room rate. Hope you consider this feedback!

This hotel offers a perfect experience in every way, especially compared to our previous one; we truly felt at home here. As soon as we arrived at the observation deck, the staff (both male and female) came over to help us with our belongings and kindly reminded the children to be careful on the slippery path, which was a lovely touch. We were immediately struck by the hotel's stunning scenery right from the entrance—the views are absolutely breathtaking, no exaggeration. The hotel's photography service was also fantastic; the photographer was incredibly patient with the kids. Room service was excellent across the board, and the coffee at the front desk was delicious. We'll definitely be back next time. 200% recommended!

This five-diamond hotel, listed on Ctrip's hotel ranking and one of the top hotels in Tongren, turned out to be incredibly disappointing! First, let's talk about the positives: the overall environment was indeed good. We stayed in the garden view building, and it offered great photo opportunities outside. The room facilities and equipment were fine, and there was plenty of hot water. However, there were just too many downsides! 1. When we booked, our first choice was a twin room. Since only the Suzhou-style garden twin room was available that day, we booked it. Upon arriving in Tongren, we took a taxi following the navigation, only to find a long flight of stairs at the hotel entrance with no bellhop in sight. It was hot, and we had two suitcases. I went up to call for help, and there was only one person at the front desk who said I had to wait. It was a peak season during a short holiday, so why weren't enough staff arranged? Did it seem like the occupancy rate was very low?! Okay, after struggling to carry our two suitcases up, suddenly there were two people at the front desk... Then the front desk staff started scanning our IDs. It turned out our Suzhou-style garden room was in a different area (Hilton Garden Inn)! Why wasn't this marked on the Ctrip homepage??? If it had been, I wouldn't have gone to the wrong place!! Upon arriving at the Hilton Garden Inn, they scanned our IDs again. Do we really need to scan them twice? 2. Consequently, the takeout we ordered in advance was delivered to the Fengqi front desk. They said they would send it to the Garden Inn. After waiting for over half an hour with no delivery, I called again to inquire. They said there was no one at the front desk, so I had to go down and get it myself. When I got there, I saw three people at the front desk. So, this is what 'no one at the front desk' means?? They then claimed the two other staff members had just returned. Yes, I must have such 'good' luck? 3. The booking included breakfast, Hanfu experience, and a boat tour discount, but none of this was mentioned during check-in. I had to ask about everything. Where was your service? 4. The handheld shower in the room was broken. Don't your engineering staff conduct regular room inspections? Is the MOD duty manager too idle? As a resort-style hotel with clear peak and off-peak seasons, are you just playing around by not conducting room inspections and repairs during the off-peak season? Does Hilton know that one of its mid-range hotels offers this kind of service? The first impression I got in Tongren was extremely bad! It ruined my entire mood for the trip! I am truly speechless!!!