3-Star Hotels in Riau, Indonesia

First of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service. Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.

Services quite good with tasty local food served at the brealfast buffee

I had a pleasant stay overall. The check-in process was smooth — in fact, I was given an early check-in which I truly appreciated. The room was spacious and breakfast was good with a nice variety. My only concern was the air-conditioning in the room I stayed in. Unfortunately, it wasn’t cooling properly. I informed the front desk, and the technician came to check, but there was no improvement. This made the stay less comfortable. Other than that, everything else was great good.

Everything was smooth from arrival to checkout. Check-in was quick, the room and bathroom were clean (though not overly spacious), and all the staff were friendly. Breakfast offered a limited selection, but all items were tasty and constantly replenished. Hot and cold water dispensers were conveniently available on every guest floor corridor. While not on a main road, the hotel is near a Soto Boyolali restaurant if you're looking for a convenient meal.

Nothing to complaint as they really served us well. The room was clean n nice. The food was great . The location also close to the town centre.

The hotel is very clean and peaceful， The service is also good， rooms are spacious and dont carry bad smell. The only problem i can think of is towels and curtain. which i guess wont be problem for anyone who is not picky like me， there is a little amount of light leaking through curtains which will make you awake if you are sensitive to light. Also the towels are thin which are not to my liking and they are missing small towels. Breakfast downstairs is delicious but there isnt much to select from.morning coffee is the best i have tasted all over indonesia. Over all good hotel and would choose to stay here next time too. Also thanks to the staff. Best regards

Nice place, Budget ok, Small size so not comfortable for praying at room Breakfast ok , but no live cooking for egg, so if you want egg you have to ask waiters

There is ice cream near the lobby, and the room is spacious. It was a pleasure to stay here.

The hotel is great, really comfortable. It's suitable for solo travelers or even families, and the service is excellent.

Nice and clean, at that price you can get breakfast for a husband, wife and one child. Also close to the market but unfortunately the parking lot is cramped