5-Star Hotels in Nouvelle-Aquitaine, France

Hotel stay was comfortable but the room service allowed yourself to forget about the evening service for three days. Bedding was changed once every three days... but smile and politely promise.

The place is considered new and well constructed. However, we are not too impressed with the wine tour they have provided. We were arriving quite early and was offered a free wine tasting and that was excellent. However, we had extra time and decided to went for a wine tour costing 10 euros per person (30 in total) and all the guy did was just walked us to a small chapel within the property ( no wineyard no fermenting process, no nothing just BS story about how the chateau was taken over by generations). It left us bad impression at the checkin and we were hoping the hotel is more considerable.

A great couples hotel… the whole castle overlooking the lake is dreamy. Pool and deck are made to relax. Service is pretty much aligned with a relais & chateaux pedigree. Dinner was not at the level of the menu’s description neither with the price. I would not go there just for that…. Breakfast on the other hand was very good.

It's one of the best hotels I've ever stayed. Unforgettable location, u can wall for ages around the chateu. Welcoming staff was very nice. Terrace was great for drinks, as well as breakfast. Service at the vine testing bar was nit very well, girl was a bit slow and started doing other things while not finishing others. In general the stay was fantastic

The hotel is very comfortable and comfortable, but the reception service is not the best.

L’hôtel est super bien placé et très reposant . La vue est superbe. L’hôtel mériterait une petite rénovation , mais tout le reste est super . Nous avons passé un magnifique séjour et le personnel est très à l’écoute et gentil.

Perfect as usual, everything is exceptional, small care staff etc ...... Continental breakfast at top etc .... Slave space with water at 32° super !

The hotel is outrageous in historical layout. Super location in city center close to all the best place. Lots of shopping options and best restaurants. near all the night activities. No need for taxi just walk along the main road for sightseeing. Close to convenient public transportation. Staff are very friendly and helpful. They have lots of information about activities to do. Breakfast is wonderful and tasty! I recommend to any one visiting Bordeaux. I will return!

Supernice and supergood hotel, marvelous room and central downtown location. Normally i book rooms in the 100-150E range. I decided to go a bit more luxurious and i tremendously enjoyed it. Im an easy going traveler, i was i Bordeaux to assess architecture and urbanism projects. I rented a bike to go around the city. The hotel staff is very naturel an friendly, no rush to empty your wallet but rather making sure you have a great time... Best hotel experience i had i a lon time travelling the globe. Wholeheartedly recommended!! Bordeaux is the best French City!

Excellent! The service is sensationally good. The rooms are clean, large enough with small kitchen and refrigerator. The pool is very well maintained and there is a pool bar. The hottest day of Europe, this hotel was our rescue. We had a problem with the car the staff was super nice and helped bring our car to the deep garage. The bar is well equipped and you get professional information for drink. We used the wellness area with sauna, steam sauna and massage. There were overall only positive experiences. The staff is everybody in individual multilingual. Great! We're happy to come back.