4-Star Hotels in West Sumatra, Indonesia

Very clean rooms and larger than the rooms we stayed at Santika Bukit Tinggi. Very nice and wide spread to choose from local to western for buffet breakfast .

The hotel room was spacious and the service was excellent. My child left a piece of clothing in the room and they helped us pack it in a bag and brought it to the lobby. It would be even better if there were two sockets installed at the head of the bed for charging mobile phones!

My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.

Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too. The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed. However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.

Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.

Superb! Good bfast with wonderful Merapi mount view. Friendly staffs. Ambiance really Feel like home. Recommended & definately will come back here

Big hotel. Wifi unstable. Breakfast is good. Location a bit away from the main town.

we stayed in room 511, but there was quite a disturbing noise from the next wall because their workers were doing the construction of a new building, I thought it was only until 5 pm, it turned out to continue until 8 pm

The hotel is right next to the mall and it is walking distance to alot of shops and opposite night market. Great location. Room is very comfortable, spacious and complete with basic amenities.