5-Star Hotels in Lusaka Province, Zambia

Hotel and location is perfect and central to everything. Room service for repairs is very slow to come out to check. Food was good but lacked variety during dinner and menu options could do with an improvement. Indian food was passable could do with a flavour balance. Overall great stay

Booked this hotel, ticking search boxes for pool and steam room. Hotel itself was fine but there was no swimming pool and their steam room was out of order! Their food was good as was their service at breakfast. It had a charge to use the executive lounge facilities even though I had paid for executive floor room, NO NO! You don't double charge your guests! The hotel kindly moved me to Holiday Inn which had those facilities. I ask Trip.com yet again to ensure that your hotel descriptions are accurate. I have lost 271gbp due to this error and yet Trip.com only want to compensate me 100gbp. So booking through trip.com I just lost 171gbp! Trip.com you need to start to take care of your customers; what is the point of my diamond membership with you if I am simply going to be ripped off? I would NOT stay at this hotel again even though they advertise to be 5 star but have NO pool and they charge you for executive lounge, please take a leaf from your competitors who offer such services and it is all inclusive when you pay for executive room. Dismayed business traveller!!

A very clean hotel, well maintained with friendly staff. Radisson breakfasts are always amazing, never fails to impress. Definitely staying there next time. Room was huge and i got a free upgrade!

I visited Zambia for my first time in Africa. I came on a business trip, friendly staff, clean swimming pool and luggage were great! Breakfast was bad and good. I plan to visit again next time

Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there