Amazing hotel and service! Originally we were booked into Hyatt Regency Kotor Bay as online reviews were fairly similar however after numerous issues, both with room and poor service at original hotel, we decided to move to The Chedi and were so happy we did, as experience was night and day difference. From arrival and throughout our stay we felt welcomed and hotel ambiance was great, service was impeccable and friendly from all staff members, and the view from our room was incredible. Thank you to the entire team for making our trip great, we will definitely be returning soon.
Thanks to all staff for the attentive and individual approach. If all wishes left for booking.
On birthday, too, the attention of a mini cake and candle, all as needed))) The location is excellent 1 minute from the Tivat embankment. We'll be happy to come back.
We are very used to stay in Hyatt Regency but this Hyatt was absolutely below my expectations. I would rate this as a 4 star hotel.
1. Our room was so far away and the flow did not make sense. We stayed in room 016 and 019. To the reception/reception it takes 5 minutes, 1 stair up and to the beach 10 minutes walk. Also the lift did not work even asking several times. rooms looked good, and clean.
2. You need to pay additional 20 euro for room service ?!?!?
3. For kids there is NOTHING extra. no toys, no kids club
4. 35 euro rent for the surf board. crazy
5. you need to get your towels with a card and return to get the towel card back. REALLY?????
6. no bath
7. food is ok. nothing special
8. coffee at breakfast is horrific
9. you need to get your own water at breakfast. Nothing served on the table even no glasses on the table.
10. staff; some are SUPER nice. some are totally not engaged.
11. the Pool is SUPER slippery. in the US they would have been suited. People really fall hard, sitting ate the pool for 2 hours at least 5 persons slipt. The tiles are so slippery how can they make this in a pool? It's mind blowing. So dangerous.
I would not recommend this hotel for the price we have paid.
Booked a semi-sea view room, but gave the 2nd floor to see no sea view at all. Coordinated through Trip.com to the highest floor. so beautiful. The hotel is in a good location. Pushing the window to see the sea view yacht. Walking distance to the rich gathering area. The only luxury brand gathering area in Montenegro. Breakfast buffet. Very rich and elegant. To sum up, overseas hotels must not be stingy to make demands and protect their rights and interests.
Да, это новый отель. Всё новое, никем не тронутое. Большая удобная кровать с хорошим бельем. В номере есть все что, нужно, он просторный, есть французский балкон. Большая ванная с огромной душевой, где очень комфортно мыться. До Порта Монтенегро минут 5-7 ходьбы. Рядом, я бы даже сказал снизу и магазины и продукты и кафе.
Но!
Есть одно но! Во время нашего пребывания продолжался ремонт! Звук не давал выспаться и находиться в номере с 8:30(9:00) утра до 16:00. Это было невыносимо. Я просил, умолял персонал сделать хоть что-то, потому что я все-таки на отдыхе, но они не сделали ничего. Вообще ничего. Уже при чек-ауте мне зачем-то предложили ужин в качестве компенсации. А до этого вы чем думали? Зачем мне ужин, когда вылет через 2 часа. Персонал, конечно, приветливый, вежливый, но решать проблемы они не умеют.
Such a lovely hotel with amazing views and amazing rooms. The front desk people are very helpful and nice! Location is slightly far out so would definitely recommend hiring a car
Very Good
10 reviews
8.4/10
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9.4/10
Amazing
GGuest UserWe are very used to stay in Hyatt Regency but this Hyatt was absolutely below my expectations. I would rate this as a 4 star hotel.
1. Our room was so far away and the flow did not make sense. We stayed in room 016 and 019. To the reception/reception it takes 5 minutes, 1 stair up and to the beach 10 minutes walk. Also the lift did not work even asking several times. rooms looked good, and clean.
2. You need to pay additional 20 euro for room service ?!?!?
3. For kids there is NOTHING extra. no toys, no kids club
4. 35 euro rent for the surf board. crazy
5. you need to get your towels with a card and return to get the towel card back. REALLY?????
6. no bath
7. food is ok. nothing special
8. coffee at breakfast is horrific
9. you need to get your own water at breakfast. Nothing served on the table even no glasses on the table.
10. staff; some are SUPER nice. some are totally not engaged.
11. the Pool is SUPER slippery. in the US they would have been suited. People really fall hard, sitting ate the pool for 2 hours at least 5 persons slipt. The tiles are so slippery how can they make this in a pool? It's mind blowing. So dangerous.
I would not recommend this hotel for the price we have paid.
AAnonymous UserAmazing hotel and service! Originally we were booked into Hyatt Regency Kotor Bay as online reviews were fairly similar however after numerous issues, both with room and poor service at original hotel, we decided to move to The Chedi and were so happy we did, as experience was night and day difference. From arrival and throughout our stay we felt welcomed and hotel ambiance was great, service was impeccable and friendly from all staff members, and the view from our room was incredible. Thank you to the entire team for making our trip great, we will definitely be returning soon.
SSatiriadisДа, это новый отель. Всё новое, никем не тронутое. Большая удобная кровать с хорошим бельем. В номере есть все что, нужно, он просторный, есть французский балкон. Большая ванная с огромной душевой, где очень комфортно мыться. До Порта Монтенегро минут 5-7 ходьбы. Рядом, я бы даже сказал снизу и магазины и продукты и кафе.
Но!
Есть одно но! Во время нашего пребывания продолжался ремонт! Звук не давал выспаться и находиться в номере с 8:30(9:00) утра до 16:00. Это было невыносимо. Я просил, умолял персонал сделать хоть что-то, потому что я все-таки на отдыхе, но они не сделали ничего. Вообще ничего. Уже при чек-ауте мне зачем-то предложили ужин в качестве компенсации. А до этого вы чем думали? Зачем мне ужин, когда вылет через 2 часа. Персонал, конечно, приветливый, вежливый, но решать проблемы они не умеют.
GGuest UserSuch a lovely hotel with amazing views and amazing rooms. The front desk people are very helpful and nice! Location is slightly far out so would definitely recommend hiring a car
GGuest UserThanks to all staff for the attentive and individual approach. If all wishes left for booking.
On birthday, too, the attention of a mini cake and candle, all as needed))) The location is excellent 1 minute from the Tivat embankment. We'll be happy to come back.
EE0321****Booked a semi-sea view room, but gave the 2nd floor to see no sea view at all. Coordinated through Trip.com to the highest floor. so beautiful. The hotel is in a good location. Pushing the window to see the sea view yacht. Walking distance to the rich gathering area. The only luxury brand gathering area in Montenegro. Breakfast buffet. Very rich and elegant. To sum up, overseas hotels must not be stingy to make demands and protect their rights and interests.
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