The hotel service is first-rate. The isolation room was very noisy when I checked in. I asked to change rooms and they arranged it immediately. They also delivered the room card to my door. In addition, I forgot my coat and they also arranged it in the old room. As for the restaurant service, it was also very good. We were arranged to have French food in the hotel that day. Although there were no seats available, we were seated quickly. The service was very good!
The room is tidy and spacious. The desk and bedside are cleverly combined into a workbench, where small tools can be temporarily placed. ]]
The check-in feeling is really great. We went through a lot of twists and turns to check in to the hotel. I am very satisfied with the hotel's services and facilities! We arrived at the hotel late, and the lobby customer service staff also arranged a room with a pleasant view for us. I was really amazed when I saw the view outside the window! I like it very much😘😘
Marvellous experience started by warm welcome from hotel staff and then the cozy and clean hotel room. Dining experience exceeded my expectations. Food were fabulous.
This spacious hotel is located in nature and offers a wonderful experience that takes you out of the ordinary.
I went on the hottest day of the year, but the restaurant was cool and there was plenty of shade, so it was fine to look around outside.
Everything was clean, and the room design and interior were stylish, as you'd expect from a new hotel.
The Calpis that came out of the tap was interesting and delicious.
The lighting was beautiful at night, and the temperature dropped, allowing me to enjoy a leisurely stroll.
I chose dinner and breakfast, and for dinner I had sukiyaki at Sugimoto. I made a reservation and arrived on time, and even though it wasn't busy, I waited 20 minutes for my meat and vegetables to be served. The restaurant had a sign that it served within 90 minutes, but even after that, my order still didn't arrive, which was frustrating.
Also, there was no menu, so I wasn't sure when it would end, but after quite a while I was about to leave,
and they told me that dessert was available.
I was surprised that the staff didn't say anything to me, even though I had been waiting for so long.
The breakfast was delicious and I was able to enjoy it at my leisure. I also shopped on the same floor, and the cashier there was always smiling and very friendly, which made it a fond memory.
This time we stayed here on a family trip. Because it was New Year's, the hotel was full and there was no place to park our car, so we parked in the parking lot where the staff also parked. The staff were very helpful. We stayed in a villa, which had a high ceiling, a great view, and was very spacious. One thing that was disappointing was that the breakfast was not very tasty or plentiful considering the price. Unlike a buffet, there was a limit to the number of people, so we had to wait in our room for about 30 minutes in the morning, so if you are in a hurry to leave in the morning, it would be better to give yourself plenty of time to go and eat breakfast. Although the breakfast was disappointing, the other services were very good.
We stayed here to celebrate my wife's birthday. All the food was delicious, and we were very satisfied with their request for a birthday plate for dessert. It was a memorable hotel stay and my 4-year-old daughter said she wants to stay here again!
The view is great.
It was great that there was all-you-can-drink alcohol in the lounge.
The hot springs were clean and there was a sauna, and they also provided free ice cream, which was great.
I think it would be even better if they could increase the number of places to get ice cream when it's busy (it's self-service, so there was a line).
Very friendly staff
The location is inconvenient because it is like a maze
Room condition best
Kitchen facilities
The public bath is just that.
I'll just say that for the price
I'm not gonna go again.
A pleasant experience, the hotel design is chic, giving people a refreshing feeling. The dinner was very good, the full set of salmon feasts, every time it was classic, so enjoyable. A worthwhile trip
The front desk, accommodation, and restaurant buildings are a little far apart, but there is a small bus that travels around the premises, so it is convenient.
We stayed on the second floor of Seiryuan, which was spacious enough for three people. However, if you stay with four people, there is only one sink, so it may be a little inconvenient to wash in the morning?!
We chose the half buffet for both breakfast and dinner, but if you stay multiple nights, the main dish (steak) is the same, so I thought it would be better to change the meal plan.
One of the events offered by this inn was the Matsumoto Pass hike, so we participated.
It was a two-hour half-day tour in the morning, and the walking time was two hours, but since you could listen to the guide's talk, it was a course that anyone could take part in, as you could walk at a leisurely pace.
The staff were always smiling and very helpful.
My friend who went with me seemed to like the fact that it was an all-inclusive inn and had all-you-can-drink alcohol.
Thank you for your hospitality!
Very Good
13 reviews
8.5/10
Price from
BRL 1,891
per night
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9.8/10
Outstanding
GGuest UserI have two feelings about this stay.
1. The photo posted by this website was a lie - the room was very different to the reality. For a start there was no in room onsen and that had been a major factor in me making this booking. I was really disappointed on arrival.
2. However it has to be said the staff are fabulous, the food excellent and everything about the place shows a tremendous attention to detail. After a lovely long soak in the Onsen available to guests and a fabulous dinner my mood was quite recovered. I would have no hesitation in recommending this hotel for someone looking for a luxurious retreat and plan to return myself.
GGuest UserWe stayed here to celebrate my wife's birthday. All the food was delicious, and we were very satisfied with their request for a birthday plate for dessert. It was a memorable hotel stay and my 4-year-old daughter said she wants to stay here again!
113 skipThis spacious hotel is located in nature and offers a wonderful experience that takes you out of the ordinary.
I went on the hottest day of the year, but the restaurant was cool and there was plenty of shade, so it was fine to look around outside.
Everything was clean, and the room design and interior were stylish, as you'd expect from a new hotel.
The Calpis that came out of the tap was interesting and delicious.
The lighting was beautiful at night, and the temperature dropped, allowing me to enjoy a leisurely stroll.
I chose dinner and breakfast, and for dinner I had sukiyaki at Sugimoto. I made a reservation and arrived on time, and even though it wasn't busy, I waited 20 minutes for my meat and vegetables to be served. The restaurant had a sign that it served within 90 minutes, but even after that, my order still didn't arrive, which was frustrating.
Also, there was no menu, so I wasn't sure when it would end, but after quite a while I was about to leave,
and they told me that dessert was available.
I was surprised that the staff didn't say anything to me, even though I had been waiting for so long.
The breakfast was delicious and I was able to enjoy it at my leisure. I also shopped on the same floor, and the cashier there was always smiling and very friendly, which made it a fond memory.
BBaixuanThis was my first Aman experience with my mom. We departed from Tokyo and it was pretty smooth. The hotel provided pick-up and drop-off. I highly recommend booking a half-day pearl diving experience and Ama hut with the hotel. The hot spring and infinity pool were also super perfect. The service was even better. I also encountered a lot of wild bayberry trees growing in the hotel while riding my bike. They were pollution-free and pesticide-free. I had a lot of fun picking them with my mom! It was a very unforgettable two nights. I loved staying there. There happened to be fireworks on the two days I stayed. I was so happy.
**小紫*The hotel service is first-rate. The isolation room was very noisy when I checked in. I asked to change rooms and they arranged it immediately. They also delivered the room card to my door. In addition, I forgot my coat and they also arranged it in the old room. As for the restaurant service, it was also very good. We were arranged to have French food in the hotel that day. Although there were no seats available, we were seated quickly. The service was very good!
The room is tidy and spacious. The desk and bedside are cleverly combined into a workbench, where small tools can be temporarily placed. ]]
ムムーさん太郎The view is great.
It was great that there was all-you-can-drink alcohol in the lounge.
The hot springs were clean and there was a sauna, and they also provided free ice cream, which was great.
I think it would be even better if they could increase the number of places to get ice cream when it's busy (it's self-service, so there was a line).
GGuest UserMarvellous experience started by warm welcome from hotel staff and then the cozy and clean hotel room. Dining experience exceeded my expectations. Food were fabulous.
AAnonymous UserThe front desk, accommodation, and restaurant buildings are a little far apart, but there is a small bus that travels around the premises, so it is convenient.
We stayed on the second floor of Seiryuan, which was spacious enough for three people. However, if you stay with four people, there is only one sink, so it may be a little inconvenient to wash in the morning?!
We chose the half buffet for both breakfast and dinner, but if you stay multiple nights, the main dish (steak) is the same, so I thought it would be better to change the meal plan.
One of the events offered by this inn was the Matsumoto Pass hike, so we participated.
It was a two-hour half-day tour in the morning, and the walking time was two hours, but since you could listen to the guide's talk, it was a course that anyone could take part in, as you could walk at a leisurely pace.
The staff were always smiling and very helpful.
My friend who went with me seemed to like the fact that it was an all-inclusive inn and had all-you-can-drink alcohol.
Thank you for your hospitality!
成成田あかねThe hotel is clean and the service is polite. The breakfast is delicious, using local ingredients. The hot spring water is from the source, and the pearl hot spring water. The drinks after the bath and the coffee in the lounge are delicious. The grounds are spacious and there are plenty of activities to enjoy. The free tour to watch the sunset and the stargazing where you can hear explanations about the stars while holding a laser up to the stars were great. You can see Venus, Jupiter, Mars, and the Pleiades star cluster with the naked eye. I would like to go back in the warmer months. The hotel was quite warm and comfortable even in winter.
GGuest UserThis time we stayed here on a family trip. Because it was New Year's, the hotel was full and there was no place to park our car, so we parked in the parking lot where the staff also parked. The staff were very helpful. We stayed in a villa, which had a high ceiling, a great view, and was very spacious. One thing that was disappointing was that the breakfast was not very tasty or plentiful considering the price. Unlike a buffet, there was a limit to the number of people, so we had to wait in our room for about 30 minutes in the morning, so if you are in a hurry to leave in the morning, it would be better to give yourself plenty of time to go and eat breakfast. Although the breakfast was disappointing, the other services were very good.
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