5-Star Hotels in Shaanxi, China

Absolutely amazing experience staying at Novotel Xian hotel! From arriving at the hotel we were met at the entrance and our bags were taken to the reception. The women working behind reception were very welcoming, friendly and spoke great English. The hotel smelled very fresh, the room was very large, clean, modern and had lots of amenities. This hotel is excellent even to western standards, and I would expect to pay around £300 a night for this room back in London but here in Xian it was really cheap! Location is also excellent, few minutes walk from the main centre. Honestly I could not recommend this hotel enough!

We stayed in a three beds family room for four days. The location is very good, walking distance to Gulou, Zhonglou, huimin street. The breakfast is very good, has an onsite noodle or wanton cooking station, it features different Xian flavors every day, the liangpi is good, the Zhengao is good too. The hotel also has afternoon tea, it has different Chinese or western pastries, we enjoyed it the first day we came. In the evening, it provided sweet soup, I enjoyed very much. The room is always clean, the shower is strong and the hair blower is powerful. The towels and linens are all of super quality. The hotel also offered to lead umbrella, it was raining every day we stayed there. We had enjoyed our stay and will definitely stay again next time we come to Xian.

The location is incredibly convenient! Right outside Exit B of Longshouyuan Station on Metro Line 2, you'll find the hotel. This was a lifesaver for someone like me who easily gets lost! It's quick and easy to get to the Bell Tower, Muslim Quarter, and the high-speed train station. The hotel definitely has a classic, 'old-money' charm. Initially, I thought the facilities might be a bit dated, but they are actually very well-maintained. Overall, the service was truly commendable. As soon as you approach the hotel, staff are there to help with your luggage, and the front desk handled things very smoothly. What truly impressed me was the exceptional daily housekeeping. Whether we were in the room or not, they would consistently come to replace disposable amenities and towels, and tidy up. Another highlight for me was the heated swimming pool. We brought our child on this trip, and they went there every single day! Even though it was a bit chilly these past few days, the heated pool meant it didn't affect our enjoyment at all. Overall, it's definitely worth recommending. It might not be the best fit for young people seeking the latest tech gadgets or a super modern feel, but it's very suitable for family trips or business travel.

We had a great time while in Xi’an! The staff was very friendly, the hotel room was clean and reflected the photos well. The location is breathtaking with a view on the ancient city wall! We recommend using the address in the navigation app as the hotel name in certain apps would pop at a different address, yet overall finding the place was not difficult. The activities that are included in the stay were enjoyable and the stamp rubbing was really fun! Thank you to the staff and we look forward to staying here again when in Xi’an!

This is an interesting hotel within the Renmin Square precinct. It is not actually a 'people's square' in the conventional sense but an official precinct of grand sandstone and marble buildings erected in 1957. The buildings are majestic but the interiors are a little dated and tired. Our rooms were well furnished with very comfortable beds, well-functioning heating, air conditioning and bathrooms. Reception staff were very friendly and helpful, and assisted us with tourist information and transport. Breakfasts were good with a reasonable variety of dishes. Rooms were suitable serviced each day. I liked the quiet atmosphere of this hotel, its landscaped surroundings, and its close proximity to the CBD. It took us 20 minutes to walk to the Bell Tower and 30 minutes to the ancient city wall. Some of the staff spoke fluent English which was very helpful. We would definitely stay here again.

The W Hotel Xi'an truly goes above and beyond. Traveling with two kids, we were given a complimentary room upgrade, and breakfast for both children was included. The beds were noticeably more spacious than typical hotel beds, which was a huge plus. Even with two children (both around 10 years old), we could all sleep comfortably without feeling cramped. The breakfast spread was excellent, offering a wide variety of options. We particularly loved being able to enjoy authentic Xi'an specialties right at the hotel, including Roujiamo, Youpo Lazimian, Beef Paomo, Lamb Soup, and Hulatang. During our stay, it happened to be someone's birthday, and the hotel thoughtfully prepared a surprise birthday cake. This unexpected treat truly made our day! We'll definitely be choosing the W Hotel again on our next visit to Xi'an.

This is a famous hotel in Xi'an, historically known for catering to international guests. The facilities are excellent, and the rooms are spotlessly clean. The beautiful surroundings, with their lush greenery, made for a pleasant stroll with our child. The service staff are highly attentive and professional. A special shout-out to the duty manager on Friday; she was absolutely amazing. She not only resolved our problem and eased our worries but also upgraded us to a suite. Her patience with guests was remarkable. We'll definitely be staying here again on our next trip.

I was quite astonished by the welcoming gift from the esteemed Mr. Wang while I was having breakfast. His fluent English greatly assisted me during my stay at the hotel. I am truly thankful to have encountered such a friend. The service provided by this hotel is exceptionally professional. I intend to return here on my next visit.

The hotel boasts a grand and opulent lobby. The rooms are spacious and bright, and the facilities are quite decent. It's conveniently located, just a 5-6 minute walk from Yongxingfang and about a 10-minute walk to the City Wall. At night, the City Wall is brilliantly lit, presenting a dazzling spectacle. Currently, it's not overly crowded, and you can even catch performances there, which makes for a very enjoyable experience. The hotel staff are proactive and welcoming, and the breakfast offers a wide variety of options that taste quite good.

My overall experience at this five-star hotel was absolutely wonderful. I especially loved the marshmallow-soft bed – once you lie down, you won't want to move! It provided excellent relaxation for my tired body after a full day of exploring the Terracotta Warriors. I always enjoy staying in hotels with unique and stylish designs, and I took many photos here because every corner was exquisitely beautiful. The hotel boasts an excellent central location, right next to the bustling and vibrant Grand Tang Dynasty Everbright City. Despite its prime spot, it was incredibly quiet in the room – I couldn't hear any noise from outside the window while sleeping. Occasionally, I'd hear conversations from people passing by in the hallway, but it wasn't disruptive. The suite was spacious, and the in-room amenities were comprehensive, including an iron and ironing board. The only minor suggestion would be to upgrade the quality of the combs provided, which would make it even more perfect. Breakfast was served until 10:30 AM, which I found very thoughtful as it allowed for a leisurely 'beauty sleep' before heading down to enjoy a late breakfast. The restaurant staff were welcoming and helpful, and there was a wide array of delicious dishes. Despite my 'eyes being bigger than my stomach,' I managed to pick my favorites and arrange a delightful plate. As I arrived late, the staff had already begun clearing up and cleaning as breakfast service concluded. I enjoy taking photos, and after finishing my meal, I wanted to capture some shots of the restaurant's ambiance. I noticed the staff, having finished cleaning, were diligently preparing and arranging the dishes for lunch. During the time I spent taking photos, I inadvertently observed the professionalism and high standards of the restaurant staff. In the bread and western food section, a young chef was meticulously setting up the bread display. His full protective gear – hat, mask, and gloves – was impeccable, which immediately reassured me about the hygiene standards. He politely moved aside when he saw me taking photos. Later, as he placed a chef figurine and prepared to leave, I gestured for him to be in a picture. He very cooperatively posed. The photo showed him using his gloved right hand to arrange the bread, while his ungloved left hand was behind his back (he had been wearing gloves on both hands earlier and likely removed one after finishing the display). This small detail underscored his meticulousness and commitment to hygiene. After taking the photo, I thanked him, and he politely replied, 'You're welcome.' I also want to mention another detail I observed: while he was arranging the display, an older, presumably senior chef came over and made some minor adjustments to the arrangement. This chef moved all the food items slightly forward and meticulously explained to the young chef that placing them closer to the front would make it more convenient for guests to access them. All these small details I witnessed truly showcased the professional quality of the staff. Thumbs up!👍 If any hotel staff read this review, please extend my high praise to both chefs in the restaurant. I hope it encourages them to love what they do even more, knowing that their efforts are seen, appreciated, and applauded. Finally, I had misremembered the check-out time. I was leisurely packing my bags, thinking check-out was at 2 PM. Around 1 PM, the hotel front desk proactively messaged me on WeChat, asking if I needed assistance with a late check-out. Upon learning I was leaving, they also asked if I required a concierge colleague to help with my luggage. The high-quality, polite, friendly, and enthusiastic service from all staff members made me feel truly valued and provided a VIP experience. Additionally, the hotel features its own museum with beautiful exhibits. It's a wonderful place to quietly admire the items and discover the beauty in each one – you're sure to find something you absolutely love. Overall, I highly recommend this hotel ✔️ and look forward to staying here again! Goodbye Xi'an, I will definitely be back.