5-Star Hotels in Kerala, India

Review of O by Tamara Hotel Rating: 3.5/5 stars O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address. The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment. The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected. The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management. Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard. Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property. I remain hopeful that management will address these concerns promptly. Thats all!!

The front desk staff were friendly, accommodating, and always willing to help. We stayed at the hotel twice within a five-day period, and on both occasions, the staff provided excellent service. They were courteous, attentive, and very helpful throughout our stay, making our experience pleasant and comfortable. We truly appreciate their professionalism and warm hospitality.

We had wonderful stay at holiday inn! Room was clean, comfortable and well maintained. Breakfast was super, you can find indian dishes also international food.We really appreciate the hotel team for helping us prepare a room for my husband's birthday,love the cake as well! And especially thank to Gireesh who reach me out and prepare everything even offered us coffee for free. Thank you Holiday Inn, you have wonderful staff

The Leela, Kovalam is an amazing hotel, which my 11 year old son and I would highly recommend! It is on a cliff top overlooking the Arabian Sea. We upgraded to Club Room, which provides you with access to The Cafe, a restaurant serving Club members complimentary breakfast 7-10:30am and High Tea 5-6pm and additional a La carts chargeable lunch and dinner. The Club room is exceptional, with a balcony with table and chairs overlooking the Arabian Sea, King bed with very comfortable mattress and bedding, fantastic walk in shower, sink and toilet, with all the toiletries. Rooms are cleaned well and the food is wonderful. We ate everything safely with no upset stomached here and the staff were wonderful! We would happily return!

We had an amazing stay at this coffee plantation/resort! The hospitality here is unmatched,,,, a huge compliment to the staff who go above and beyond to make you feel completely welcome. Shoutout to Manager Krishna. From the moment we arrived, it honestly felt like going to our own home. The warmth and attentiveness of the team really stand out, which other reviewers consistently rave about as well. Another major highlight was the food; every meal was absolutely delicious and comforting, making us feel completely at ease, just like a home-cooked meal. They have nice hiking trails around the property. couple of practical things to keep in mind. The Drive In: Please know that there is a 1-2 km rugged, unpaved road leading up to the property. It takes about 10-15 minutes to get to the resort from the main gate, so be prepared for a bit of a bumpy ride, and drive carefully! The Spa/Massage: While the rest of our stay was incredible, pool was great. the massage was a complete waste of time and money. It was not pleasant at all, and I definitely don't recommend booking it. Overall, if you skip the spa and focus on the beautiful property, incredible food, and the wonderful staff, you will have a fantastic time. We loved it!

Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.

An unforgettable stay in a stunning location! We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating. The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax. The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional. Can’t recommend this gem of a place enough, we are already planning our next visit!

Excellent hotel service and welcome was very nice. The room.and its comforts superb. I wished I had a extra day at the hotel. Deffo would stay there again.highly recommend it. And the breakfast was great variety

We stayed at Radisson Blu, Ernakulam as part of an event conducted at the hotel itself. We had booked two rooms—one for triple occupancy and another for double. Both rooms were neat and clean; the triple occupancy room was quite spacious, while the double room was of average size. The bathrooms were well-maintained and came with bathtubs. The event hall booking and overall arrangements were handled by Ms. Sajila, who deserves special mention for her vibrant and dynamic personality. She was extremely friendly and ensured that every arrangement was executed flawlessly. The complimentary breakfast was a highlight—delicious with a wide spread that was hard to count! The event hall was beautifully maintained, well-lit, and comfortably air-conditioned. The buffet lunch was truly remarkable—kudos to the chef for

We had an absolutely amazing time at The Valle Hotel. The rooms were spacious and spotless, with great decor and comfortable beds. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Location is also perfect for visiting popular landmarks. We will definitely come back!