5-Star Hotels in Hainan, China

Extremely satisfied with my Sanya trip experience! I've been to Sanya probably over 10 times, and this was my first time staying at a hotel not by the sea. It felt quite different. Overall rating: Worth staying. I'd give it 4.5 stars or more. 1) My favorite part was the heaven cliff pool – the view is unbeatable. Swimming here is simply one of life's greatest pleasures. 2) The hotel's buggy service was incredibly responsive, and the staff's attitude was excellent. 3) During the off-peak season, there weren't many guests, but the breakfast maintained a good standard and wasn't skimped on. 4) The Thai restaurant boasts charming views. Although the prices are a bit on the high side, the mesmerizing scenery and live music make it well worth it. 5) The complimentary tropical rainforest park tour offered by the hotel exceeded my expectations. The guide was enthusiastic and helped with photos. 6) The only thing is that since the hotel is located in a tropical rainforest, insects and geckos are inevitable. I even saw a small snake on the balcony. So, it's crucial to keep doors and windows closed at all times and bring your own mosquito repellent. 7) It's been open for a while, and some rooms are currently undergoing maintenance. Overall, it's well-maintained.

This guesthouse is really worth staying at. The in-room facilities are new, and with two beds, my child slept very comfortably. Our building was very close to the pool, and the kids' pool was great, though a bit too sunny. The hotel is right next to the beach with beautiful scenery. Breakfast was plentiful, and there was even a mermaid show in the afternoon, making it perfect for families with kids.

My stay at Wanda Vista Sanya Haitang Bay was absolutely perfect! The hotel's tropical gardens are serene and elegant, offering direct oceanfront views in a peaceful and relaxing environment. The location is excellent, just a short walk to the beach, and very convenient for getting to the duty-free shop. The restaurant offers a wide variety of delicious dishes made with fresh ingredients. Ella was incredibly responsive, thoughtful, and attentive, quickly resolving all my needs. Overall, the value for money is exceptional, and the vacation experience was outstanding. I'll definitely choose to stay here again on my next trip to Sanya!

Having experienced the InterContinental Sanya Haitang Bay, and considering our itinerary, I decided to try the InterContinental Sanya Haitang Bay. The day before our check-in, Kaylee from guest relations proactively contacted me to confirm the details and made thoughtful arrangements for us. 👍 On the day of our check-in, it was pouring rain in Haitang Bay. We were stuck with our luggage in the duty-free shop, watching the rain show no signs of stopping. I contacted Kaylee to ask if the hotel could send someone to pick us up. Kaylee informed me that the hotel didn't have vehicles that could go to the duty-free shop. However, the hotel staff later sent umbrellas for us, helped us move our luggage to the hotel's side entrance, and then the hotel shuttle took us to the lobby. 👍 The hotel lobby is much larger than the InterContinental Sanya Dadonghai, and the overall scale feels comparable to the Westin Wanning/Lingshui. The room was spacious, bright, and comfortable. The fruit was delicious, and the room was equipped with Baishui Mountain mineral water, with Pure Enjoyment still water for refills. During our stay, whenever I contacted Kaylee, she responded immediately and acted quickly, even when she was off duty, which was impressive! So nice! 👍 Before coming, I learned that the hotel has a large fish tank with many fish, including sea turtles and manta rays. So, I took my child to the viewing tunnel on B2. My child was deeply fascinated by the fish, especially when they saw a giant grouper. My child blurted out, ”Look, fish 2.0!” I was puzzled, and my child explained it was like ”oil tanker 2.0,” with a bunch of smaller fish (like planes) following it. 🤭 We also saw a mermaid show. However, due to the distance of the performance area and limited visibility at the bottom of the tank, we could only see silhouettes. Fortunately, there were pictures of the mermaid show on the tunnel wall, which allowed me to explain it to my child in detail. The entire tunnel wall was covered with科普资料 (scientific information) about various fish, allowing for both viewing and learning. 👍 The tunnel also had multiple observation windows, so you could find your best viewing angle. 👍 The hotel boasts a vast lawn. Looking out, the skyline, the ocean, the greenery, and the lawn were truly refreshing. 👍 The waves in Haitang Bay are indeed strong and powerful, far exceeding those in Wanning and Lingshui. The beach quality is much better than Yalong Bay. We even encountered crabs during the day. 🤗 The breakfast restaurant was spacious, with ample seating. Even during peak hours, we didn't see guests waiting in line. The breakfast spread was rich, and they even offered specialty Xinglong coffee. The lobby staff were enthusiastic and all smiles. Seeing us with our luggage, they proactively helped us move it. 👍 Big kudos again to Kaylee from guest relations! 👍 And kudos to the hotel for its excellent service! 👍

Two days that far exceeded my expectations! Our butler, Coral, was so thoughtful. It must have been the off-season because we got an upgrade. She was always quick to respond to any questions, which was super convenient. The room was huge, with two beds facing the balcony, so you could lie in bed and watch the ocean and sunrise. One wall of the bathroom was glass, facing the sea, making it clean and bright. The restaurant was just downstairs, and the roasted chicken at the Thai restaurant was delicious. The room was also very close to the beach, perfect for water activities. In the evenings, you could watch movies on the lawn. There's also a seafood BBQ buffet right by the beach, and they start playing music every evening, creating a lively atmosphere. Highly recommended!

This is a courtyard-style hotel, beautifully situated halfway up the mountain. Robert checked us in with excellent and incredibly patient service, explaining all the hotel facilities and nearby attractions. I was extremely pleased with the room upon entering; it was wonderfully cool and comfortable because the air conditioning had been turned on in advance. The room was also very spacious, and the cleanliness was top-notch. Any service we needed was promptly delivered by staff, and even our takeaways were brought to the room by a robot! The hotel felt very safe and secure. I saw a swimming pool below my room, but unfortunately, my itinerary was too packed to enjoy it. I would definitely stay here again if I get the chance.

The hotel amenities are complete, and it's super convenient to get to the beach with just a few minutes' walk downstairs. The coconut groves and lawns are also very photogenic, perfect for families with kids. There's a petting zoo, a mini-train, and various activities. The breakfast buffet offers a wide variety of delicious options. The hotel service is also fantastic, and I especially want to commend Potato, our butler, who sent thoughtful greetings every day. The overall experience was excellent!

First, the pros: The hotel is very close to the sea; you can walk out from the ground floor and be on the beach in a few dozen meters. Since it's at the very end, the beach is quite clean. The rooms are also clean, and the housekeeping staff are all very friendly. There's a pharmacy and a small convenience store right in the hotel lobby, which is quite convenient for buying medicine and other necessities. The concierge service was also excellent, actively helping with luggage upon arrival and departure. There's even a ** (food delivery) locker at the lobby entrance, which makes ordering takeout very convenient. Now, the cons: The front desk service was terrible. The room they initially assigned us could only be used for showering while standing in the bathtub. Since one of my companions had difficulty with their leg, I asked for a different room. The front desk staff immediately told me the hotel was fully booked and there were no other rooms available. I had no choice but to contact Ctrip, and they quickly arranged a room change for us. When checking out, I requested a late check-out because my child needed an afternoon nap. Again, the front desk told me the hotel was fully booked and we could only stay until 12:30 PM. However, before calling, I had already checked the booking page, and our room type was still available for sale that day, so it wasn't fully booked. Oh well, we checked out on time. Breakfast: The variety was extremely limited, and most of the options seemed more suitable for Russians. I stayed for three days, and as a woman with a small appetite, I never felt full. In the evening, there's also a self-service BBQ on the ground floor for 98 yuan per person. I wouldn't recommend making a special trip to Bohou Village Night Market; it's just a short road, a few dozen meters long, entirely filled with BBQ stalls. If you plan to book this hotel, I suggest getting a full sea-view room directly. The full sea-view rooms seem to have been renovated, and the facilities look newer. Also, a word of advice: do not book through **. I saw others who booked through **, and when issues arose, the hotel and ** just passed the buck, leaving the customer to suffer. This trip was long with many uncertainties, and I deeply experienced Ctrip's problem-solving capabilities. They truly are the king of the tourism industry; kudos to Ctrip! 👍

What truly sets Banyan Tree Sanya apart is its unparalleled privacy. Each standalone villa is enveloped by lush greenery, creating a natural barrier, and features its own private pool and courtyard plunge pool, offering an exclusive and tranquil space. We had a dedicated 24-hour butler, Zheng Delin, who was incredibly responsive to all our needs. For our anniversary, he even arranged a complimentary room setup, which was a lovely touch and added to the special occasion. The resort boasts a secluded private bay, with hardly any outside visitors. The sunsets over the ocean in the evening were romantic and therapeutic, and the happy hour at the beach bar created a fantastic atmosphere. Every room is equipped with Banyan Tree's signature aromatherapy toiletries, and upon check-in, we received a special welcome gift and fresh fruit. The floating afternoon tea experience was exceptional. The resort's buggies are available for pick-up and drop-off at any time, ensuring a smooth and uncrowded experience. It's truly a luxurious choice for couples on their honeymoon or anyone looking for a relaxing escape, far from the hustle and bustle of crowds.

The Hilton Haikou boasts an excellent location with plenty of dining, entertainment, and shopping options nearby. The hotel environment is quiet and comfortable. The room facilities are well-maintained and functional. The staff were very responsive, proactively adding me on WeChat to handle all service requests during my stay. Breakfast offered fresh ingredients and a wide variety of choices. Overall, it's great value for money, and I would definitely choose to stay here again on my next trip.