Latest Reviews for Hainan Hotels

Yalong Bay Earthly Paradise Birds Nest Resort
4.7/53830 Reviews
Yalong Bay/Tropical Paradise Forest Park/Bohou Village
The hotel is beautifully located, but getting there was a bit complicated. The taxi driver dropped us off at the entrance gate of Yalong Park, and we had difficulty reaching the hotel. Despite sending an email in advance asking for the WeChat contact, we received no response. We only managed to reach the hotel by phone with the help of a kind lady at the entrance, who arranged for our luggage to be picked up at the park gate. The room (Peacock villa nr. 5017) was truly beautiful and worth seeing, simply wonderful. It was also very clean, and the air conditioning was strong and effective. We dined at the Thai restaurant, but the dishes had a strong Chinese influence, which might not appeal to all Western guests. Unfortunately, the Western restaurant was closed during our stay. We were transported to the various attractions in the park by a VIP shuttle bus. Leo provided us with his WeChat contact, which made exploring the park possible despite our lack of Chinese language skills. English is not spoken at the hotel, which made communication challenging. Leo had to send us the tickets for the attractions via WeChat, which was a bit complicated. It would have been more convenient if the tickets were provided at check-in. Overall, the hotel is truly worth seeing, but one night is sufficient in our opinion. Checking out was also hassle-free, but the 1000 RMB deposit was only refunded upon request. We particularly want to thank Leo for his exceptional efforts in ensuring we had a wonderful stay. His assistance was invaluable and greatly enhanced our experience. In summary, a beautiful hotel with some logistical challenges, but definitely worth a visit.
Wanda Realm Resort Sanya Haitang Bay
4.5/53147 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Really nice quiet hotel. We was looking for some nice hotel when you are not filling like in China ) With nice service . The hotel interior looks clean . Breakfast have so much choices . It’s really big have 2 sides western and asian site . 3 swimming pools . Beautiful beach 🏝 except you cannot swimming the waves is like for surfing 🏄‍♀️)) we enjoy every minute there
Shangri-La Sanya
4.8/517920 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Service was fantastic, hotel wasn't for me because I'm a solo traveller and the hotel is more for families. If you are a family definitely stay at this hotel as it is amazing for young children! Food was excellent, location was a little far from the main town of Sanya. Would have liked more beach chair options. The gym was fantastic and staff were very helpful. Fantastic trip all together.
Harman Hotel Sanya
4.6/511946 Reviews
Dadonghai Beach/Luhuitou Square/Serenity Coast
The hotel is situated in a very touristy area. Many Russian-speaking tourists. There is a mall by the hotel and a food court area across the street, the beach is within walking distance. The room was clean it came with basic amenities, I would take an extension lead to charge multiple devices. The elevators are very slow and if you want to relax by the pool and find a place to sit you need to go early as the seats get taken fast. The gym area has enough equipment to get the job done. Check-in and check-out were very fast, we had no problems. If you cannot speak Chinese they will translate. There were a few rude entitled tourists. Be courteous and respectful to the workers and people trying to help, and make an effort to use their language either via a translation app or learn a few words. You will see the instant appreciation and respect for trying. If you go to the front of the pineapple and walk left for about 5/10min you can find some Western restaurants called the Dolphin, Little India and an Italian place. If you want coffee early in the morning there is a Starbucks on that same road that opens at 7:00 am. Overall it was a good stay for a business trip with no issues.
Ocean View Resort Yalong Bay
4.6/56401 Reviews
Yalong Bay/Tropical Paradise Forest Park/Bohou Village
The hotel rooms definitely need renovation . The 6th floor smells humid , I could hardly stand that smell. However the location was very convenient in terms of having restaurants around and beach . Although the hotel has big pools, not all were accessible. The breakfast is fully Chinese , almost nothing western.
Luhuitou Sanya Resort
4.5/5741 Reviews
Dadonghai Beach/Luhuitou Square/Serenity Coast
Fifth time choosing this hotel while traveling to Sanya, used to come with friends, and now for business trips. The hotel has changed a lot over the years, and it was kinda going very low quality in terms of amenities and services few months ago. But they have made recent improvements, like the wooden deck that finally had been renovated and look nice and clean now. I was disappointed at first at my arrival since the staff was not welcoming at all, not even smiling or helping with luggages, but then Johnson took over and has been amazingly helpful! His English was great, and he upgraded my room for one with the nicest view over the pool and bay, which was really appreciated. Amber at the reception has also been a great host, great English and attitude, she helped me with my late check out. These two really made my stay better. Overall this hotel is always a good and quiet choice. Sadly they removed their western food options for the restaurant and room service, so not ideal for foreigners. But breakfast is good and got all the options. I’ll definitely come back, since to me it’s still one of the most beautiful hotel in the area, but hoping for some more improvements to take it back to the level it used to be.
Hilton Haikou
4.7/58394 Reviews
Wanlv Park/Friendship Sunshine City
he Hilton Haikou is a very well located hotel and probably one of the best in Haikou. On arrival there was a heavy rainfall which caused me to get quite wet walking from the taxi to the hotel entrance. I booked the room online via trip for me and my travel companion with the payment in hotel option. Online-Prepayment was not possible. On check in, given that I was very wet because of the rainshower I was quite unsatisfied with the service. First there was apparently some issue, wether I or my companion booked the room because the order of names on the booking showed my name in second place. Also my companion wasnt with me at that time because of a one day delay. In my opinion it shouldnt be a matter who booked the room since both of our names were given, regardless of the order. This issue took some extra time which is very inconvenient if you are dripping wet and just want to rest. Secondly when it comes to payment instead of the 1959 RMB, 2000 RMB were deducted from my WeChat account without any communication about the deviation. I also only realized it later when I already arrived the room and was very confused what the 41 RMB were for. Like I said it has not been communicated to me at all. Maybe a tip or was it meant as a deposit? (Even though it would appear to be a very odd deposit amount and tipping in China is not a thing) I guess from a 5 Star Hilton I could expect accuracy and clear communication when it comes to payment. Which brings me to another downside. Even though my Mandarin is sufficient enough, I was very surprised that at a Hilton of this price category none of the staff at check in nor other employees were able to speak English. So for foreigners who dont speak Chinese this would be a bit difficult. The next day I went down to reception again to ask about the 41 RMB and was offered a refund, yet the reason why it has been deducted in the first place still remains unknown to me. Another small issue appeared at breakfast when I asked one of the waitresses where the tea/ teabags is/are located. I formulated my request precisely in Chinese and the lady was just behaving awkward and walked away. I thought maybe still something would happen, but 10 minutes later still nothing. Luckily I was able to find the overseeing waitress, asked her the same question and found out that the Teabags are not openly presented at the buffet (Which is an unexpected inconvenience for a 5-Star hotel yet again, + the tea choices are very limited) My last complaint is the minibar. I have been at budget hotels before, which offered a free minibar which is refilled every day. Why are there so many things in this Hotel with a hefty price tag. This appears not welcoming given the cost of this Hotel. Especially the price-tag of minibar drinks is outrageous. For example 0.33L Tsingtao Beer 28 RMB…. Speechless. In every shop around you get 0.5L for less than half the price. Now that all my complaints about the service have been mentioned, lets move on to the many upsides of the Hilton: -Great location and rooms -Very good breakfast buffet with many choices -Even better dinner buffet (298RMB/Person) -Great panorama view -luxurious -Some of the staff still did a great job, which is why I still give a 3/5 rating, regardless of previous issues.
Ocean Sonic Resort Sanya
4.7/514798 Reviews
Sanya Bay, Coconut Dream Corridor / Sanya Phoenix International Airport
Ocean Sonic Resort was an absolute delight for our family vacation! From the moment we arrived, the staff went above and beyond to ensure we had a wonderful stay. Nimo in particular was incredibly helpful and attentive, making sure all our needs were met.A big thank you to Nimo for making our stay a wonderful experience. The resort itself is fantastic, with incredible swimming pools that are perfect for families. They had fun foam parties for the kids every single day, which they absolutely loved. The beach is just a short walk across the street, providing easy access to the beautiful ocean. Our room was spacious, comfortable, and well-appointed. We felt right at home during our stay. The resort grounds are beautifully landscaped and maintained, creating a serene and relaxing atmosphere. The amenities, activities, and customer service at Ocean Sonic Resort are top-notch. We couldn't have asked for a better family vacation spot. We'll definitely be returning in the future!
Grand Hyatt Sanya Haitang Bay Resort and Spa
4.8/513635 Reviews
HaiTang Bay/CDF Mall/Hou Hai
First day check-in was a bit tough as I arrived early in the morning. Room was ready 2 PM. Room didn’t meet my “clean” expectation, so I had to ask for second round of cleaning. I understand it was busy weekend & so many guests to take care of. For this part, Manager Davidson Dong was very helpful! I got room cleaned around 7 PM and he helped me using the Club Lounge in the mean time. Because the trip is for my birthday, the hotel also provided birthday cake & the rose bed. Hotel gym was nice & spacious - but didn’t have smith machine. Beach seems like ‘not’ private exclusive beach - without sun bed - but public without lifeguard. I could fly a drone at the beach, but not in the garden of the hotel - for guest privacy reasons. Overall, it was an amazing experience here at Grand Hyatt. Thank you.
InterContinental Sanya Haitang Bay Resort
4.9/510336 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Good: - Beautiful sea-view room with a wonderful panoramic window. - Lovely tropical gardens. - Great swimming pool with lots of shaded areas and a transparent kayak. - Lovely beach with loungers, sunshades and basic amenities (lemonade, towels, beach toys). - Awesome night views. - Amazing open-air aquarium with exotic fish and turtles. - Great amenities for kids (electric vehicles, train, pedal karts, swimming pool floats and boats). - Friendly and helpful staff. - Great location near CDF mall. - Really good breakfast. Bad: - I received a significant electric shock just by touching the front tray of the children’s popcorn machine at breakfast. I immediately informed a member of staff whose response made me feel this was not the first time it had happened. They switched off the popcorn machine and said somebody would fix it. 10mins later we saw the machine was switched on again (the staff member said it was fixed). - The security chain on the door to our room locked itself from the inside after we left the room, so we could not get in when we got back. Had to wait 15-20min for staff to open the chain from the outside, then had to wait another 30-40min for a repairman to replace the old/faulty chain lock - this took a while because the new hardware did not fit properly and the door could not be closed (it was fixed with some loud hammering). The next day, the door couldn’t close again so I had to again wait for a repairman to fix it (more loud hammering). - A few times we had no response when calling “instant service” on the phone. The WeChat service was also sometimes slower than we’d expected, especially for urgent questions. - Tired and worn out exterior and interior decoration (faded/peeling paint, damp patches). - Wobbly fixings (balcony light, toilet paper holder). - Confusing A/C controls (two control panels, no indication what each one is for) - Live music started quite late and was loud - we had to close balcony door to let our child sleep. - Transparent doors to the shower and toilet cubicles. - Inconsistent service at breakfast (some days very attentive, some days not so). - No good value lunch or dinner options. I tried a room service salad which was terrible (it used canned beans, canned corn and canned chickpeas, and processed roast chicken) - surprisingly bad value and quality. - One evening our taxi was not permitted to enter the hotel grounds due to a special event. We had to walk up the long driveway with our (tired) young daughter….it would have been nice for the hotel to offer their electric buggy shuttle from the main road to the lobby. - After the trip, I received an email with a link to the bill, but this link took me to a web page which said an online bill was unavailable.

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Hotel Info for Travelers

Number of Hotels256
Number of Reviews1,082,572
Highest PricePHP 982,341
Lowest PricePHP 1,764
Average Price (Weekends)PHP 18,576
Average Price (Weekdays)PHP 18,423