5-Star Hotels in Hainan, China

An absolutely wonderful stay! Open the window and you're greeted by rainforest and distant mountains, with a breathtaking view of the churning blue sea. Our wooden cabin nestled among the treetops, and the evening breeze carried the scent of grass and trees. We fell asleep to the sounds of the mountain wind, birdsong, and waves. Staying in this 'bird's nest' was truly an experience of wild luxury amidst the mountains and sea. The hotel staff were incredibly warm and attentive, and we even got a free room upgrade. All the little details were perfect. We also enjoyed a half-day tour of the forest park with a guide. Both the Western and Thai restaurants were good too. I'll definitely stay at the Bird's Nest again next time I'm in Sanya. #RainforestMountainRetreat

Our stay was greatly enhanced by Gina. The room was spotlessly clean, including the bedding, and the overall environment was quiet and comfortable. All the facilities were well-maintained. Gina's service was gentle and polite, and her attention to detail was exceptional. Any requests were addressed promptly. Due to Sanya's subtropical climate, the room always felt a bit humid, but Gina understood the situation and quickly resolved it, also providing some helpful conveniences, which we really appreciated. The hotel's location is excellent, making it convenient for dining and getting around. Overall, the value for money is good, and you can see the hotel's dedication in many small details. Just for Gina, it deserves a five-star rating! [Strong][Strong][Strong]

Sanya Haitang Bay Wanda Realm was an absolute gem! The location is incredible, right next to the duty-free shop. After a shopping spree, it was just a few steps back to the hotel, making getting around incredibly convenient. The hotel grounds are massive, with coconut groves and ocean views everywhere you look – every photo is Instagram-worthy. Ella provided such thoughtful service, always there for any little thing we needed, taking care of everything down to the last detail. All I had to do was eat, drink, play, and relax [heart emoji]. I didn't have to worry about a thing, the experience was top-notch. I'll definitely be staying here again next time I'm in Sanya! [rose emoji]

Five out of five stars, highly recommended! This well-established five-star hotel in Sanya Bay offers incredible value for money. It's super close to the airport, just a ten-minute taxi ride away. The hotel has a private underground passage directly to Coconut Dream Corridor Beach, so you don't have to cross any roads, which is really reassuring. There's a huge garden and several swimming pools, plus excellent facilities for kids. The rooms are spacious and clean, and the breakfast spread is extensive. The staff are warm and enthusiastic, making our family vacation incredibly comfortable. The complimentary travel photography service was excellent and produced some fantastic shots. We are very satisfied and will definitely choose this hotel again next time we visit Sanya!

We came from Wanning. After getting off the bus and leaving the parking lot to go up the slope to the hotel, we met a young man in a yellow work uniform. He greeted us proactively and, knowing we were going to check in, immediately called a cart to help us with our luggage (the decorative ground was uneven, making it very difficult for us to drag our suitcases). We're very grateful to him. Later, a tall young man from Northeast China who delivered our luggage to our room was also excellent. Seeing that we had children, he offered to bring our takeout up to us. On the day we left, he was at the concierge desk collecting luggage, and since we had a lot of stuff, he meticulously helped us organize everything. There was a slight hiccup during check-in; they wouldn't give me the room I booked, offering me a different room and claiming they'd add a bed for free. I ended up getting angry at the front desk, and the front desk manager came over and resolved the issue for us. I had no intention of making things difficult for anyone; my request was simple: a room that could accommodate our family of four, as I had specifically booked a room for four people. What's the point of giving me a different room and then adding a bed? The hotel is a bit old and the facilities are noticeably dated, but it's clean, which I can accept. The hotel has a dedicated passage to the duty-free shop, exiting right into the BC section of the duty-free shop, which is very convenient.

Yalong Bay Mangrove Tree Resort is probably one of the hotels with the best service in Sanya. This trip, it rained in Sanya, which initially made me a bit emotional. Luckily, we had our beautiful and kind butler, Coral, who provided thoughtful and attentive service throughout – a huge thank you to her! The sea in the Mangrove Tree area seems to have smaller waves, making it relatively safer. Even with a light drizzle, it didn't stop us from swimming in the ocean, which is exactly why we came to Sanya. We spent a whole afternoon playing yesterday and didn't get too sunburnt, it was excellent! The hotel breakfast had a great variety, and the fruits were plentiful and fresh, which I was very satisfied with! We've already moved to our second hotel now, and it's day one of missing Coral…

Overall, I had a really enjoyable stay at this hotel. It’s worth noting that the hotel caters primarily to Russian tourists, so much of the signage, tours and information are aimed at Russian guests. As an English speaker, this sometimes made things a little more difficult, but it didn’t stop me from enjoying my holiday. When I arrived, I had a couple of issues with my room. The hot tub took over an hour to fill, and the water wouldn’t stay warm while it was running, so I wasn’t really able to enjoy it. The charging ports in the room also weren’t working, although the hotel kindly provided me with an adapter, which solved that problem. Unfortunately, the hot tub issue was never resolved. The breakfast was very good, with a nice variety of food each morning. The swimming pool was also lovely—warm, clean and a great place to relax. My biggest concern was the fish spa. I initially thought seeing a dead fish was just a one-off, but I noticed dead fish in the spa every day during my stay. That made me question how well the spa was being maintained, and I hope the hotel looks into this. The staff were always kind, polite and helpful, and despite the few issues, I had a lovely stay overall. With a little more attention to maintenance, particularly in the fish spa and the hot tub, this hotel would be even better.

This was my first time in Sanya, and while I initially wanted to stay at Atlantis, the price was too high. So, I settled for the Sheraton, cautiously optimistic. We arrived in the evening, and after dinner, it was already past 10 PM. The kids were exhausted, so we let them rest. The next morning, I woke up, sat on the balcony, poured myself a hot cup of tea, and enjoyed the Sanya breeze – salty, cool, and soft like coconut, incredibly comfortable. In front of me were swimming pools of all shapes and sizes. The kids were bouncing with excitement! 'Yes,' we confirmed, 'today we're staying at the hotel to play.' No Atlantis Waterpark, no beach (even though it's right there), but the pools kept them completely captivated. It was a perfect, albeit exhausting, day. They have pools suitable for all ages, truly comprehensive, and you can even rent inner tubes and other equipment for free. The hotel also has an indoor playground that the kids will absolutely love. Plus, the hotel organizes nearly ten different children's activities at various times throughout the day, which are perfect for little ones to enjoy. I'm really happy with this choice; it's definitely a great place for a family vacation with kids.

Best see view ! The rooms are very clean, the cleaning staff are very helpful and friendly. The swimming pools are great and just by the beach. The restaurant has plenty of options for breakfast. There are stores and a bar on the second floor ” reception” with a wonderful view to the beach and swimming pools. Definitely a recommended place.

For the same price point, I still recommend Banyan Tree~ Although it opened earlier than other hotels, it wins out by being quiet and free from the noise of those marketing family-friendly hotels. The breakfast running until 12 PM is fantastic, perfect for late risers, and the restaurant is very orderly. While some online reviews mention a limited selection of food, there's no constant turning over of dishes by people, and my child never experienced any stomach discomfort during our nearly week-long stay~ Staff in public areas always greet you, and service response is very prompt~ One evening, we couldn't open the main entrance (likely improperly locked by the turndown service staff). It was already 10:15 PM, and the maintenance staff, seeing us waiting for over 10 minutes with my young child urging to go back to the room to sleep, suggested climbing over the wall to open the door from the inside so we could get back to our room. (The wall had dangerous-looking spikes to prevent climbing). Outside food deliveries are brought to your door by a butler and are quite fast~ The hotel's public beach isn't large, but its waters have a breakwater, so the waves here are much smaller than in other bays. At low tide, you can even pick up small shells and catch small crabs (remember to wear protective gear. A reminder that the area of the hotel beach is a coral protection zone with live coral, so do not go into the water with exposed legs to avoid cuts, and do not step on or turn over corals! Please release any live creatures back into the sea). The sand closer to the water is fine, but further out, there are many mixed broken shells, so children must wear flip-flops or sandals, and socks would make it less uncomfortable. The hotel offers many activities to keep children entertained: aromatherapy candles, coconut shell painting, stringing shell bells, planting coconut seedlings, football, beach volleyball, coffee grounds sand art, painted fans, twisted sticks, and recycled paper bookmarks (daily schedules vary). Some are chargeable~ Since each room has its own pool, we didn't use the public pool. We also rarely saw other guests in the public areas. Mosquito repellent was provided in the room, and we always took mosquito precautions before going out, so we weren't bitten by mosquitoes or other insects throughout our stay~ The greenery in the park is maintained daily by staff. Besides encountering various sizes of snails at night and frogs croaking loudly around the pool (which scurried away frantically when seen), we didn't encounter any scary animals. Finally, when we left, I took a bag of items made by my child in the park~ and shells picked from the beach~ They kept insisting they want to come again next time!