Hyatt Regency Sanya Tianli Bay

This hotel is very close to the airport, making it perfect for travelers arriving late in Sanya. Overall, it offers good value for money. **Pros:** 1. Arrived at 2 AM, booked a standard room, and got upgraded to a courtyard room on the second floor. The room was quite spacious. 2. The hotel grounds are quite extensive, similar to those in Yalong Bay and Haitang Bay, and it has its own private beach. 3. The soundproofing in the rooms is excellent, so you don't have to worry about airplane noise. **Cons:** 1. The service is very average, almost non-existent. 2. Breakfast is quite ordinary. 3. Only two bottles of water in the room, and amenities are insufficient. 4. The shower pressure was extremely low, and the most frustrating part was that the shampoo wasn't refilled – no shampoo! Ugh.

This trip was a self-driving adventure with my dog to see the sea. After extensive research, I finally chose the Hyatt Regency Tianli Bay. They are incredibly pet-friendly. The pet-friendly rooms have a small yard, and there's no cleaning fee. There are large green spaces and coconut groves where you can walk your dog. Dogs are also allowed in the lounge chair area by the pool and the outdoor seating area of the restaurant. The design of the lobby, restaurant, pool, and rooms is not overly flashy but has a good aesthetic. The facilities are solid, convenient, and practical. The unexpected surprise was the WeChat room butler service. We were assisted by Kaikai, who consistently responded to every request instantly (we stayed for 10 days). This included special cleaning times, delivering hangers and cutlery, extra drinking water and beverages, and ordering meals between sittings – everything was arranged immediately. Kaikai (and the Hyatt Regency Tianli Bay service team) were more professional and attentive than any butler we've encountered before, even at 6-star resorts abroad, including the Maldives.

I was very satisfied with this hotel, especially with the butler, Momo. She contacted me the day before check-in to confirm my preferences and other relevant information, which showed great professionalism. I was pleased with the hotel from check-in to check-out. You can go crabbing by the sea, and the swimming pool is large, perfect for children. It's a bit of a shame that the buffet wasn't open in the evening. Overall, I was very satisfied from beginning to end.

My husband and I came to Sanya for a vacation. I contacted Merlin, a concierge I knew previously, and found out she had changed hotels. So, I changed our original plans and chose the Hyatt where Merlin was working. It was my first time staying here and I was pleasantly surprised! The hotel is very new, conveniently located near the airport, and the breakfast was delicious. I'll definitely choose this place again next time!

The hotel environment is great, close to both the airport and the beach. The breakfast selection is quite rich. I'd like to commend Niannian from the hotel, her service was very thoughtful. She added me on WeChat early on and informed me about nearby attractions and hotel activities.

This hotel is truly excellent and very comfortable to stay in. The room was clean and bright, with a sea view from the balcony – it was so pleasant to feel the breeze in the morning and evening. The service was also attentive; the staff were all smiles and happy to help with anything. The breakfast had a wide variety and tasted great, leaving me feeling very satisfied. It's also suitable for families with kids, as the pool and beach are perfect for them to play around. Overall, it offers great value for money, and I'll definitely choose this place again next time I visit Sanya.

The sea view was absolutely stunning! It's super close to the airport, so we didn't have to rush after our late-night landing. I thought it would be cloudy today, but it was bright sunshine and clear blue skies – I'm in such a great mood! A big thanks to KaiKai for contacting me beforehand and arranging the room exactly as I requested.