HUALUXE Hotels and Resorts SANYA YALONG BAY RESORT

The environment is absolutely beautiful, and the hotel facilities are excellent. Especially the large two-person bathtub on the balcony – my daughter and I spent a long time soaking in it. The three beds were incredibly comfortable for the three of us. The hotel's pool was great fun, and it was only a five-minute walk from the hotel to the beach. Taking a taxi to Baihua Lake for food was very convenient, and we walked back to the hotel afterwards, which was a nice way to digest. Strolling along the beach, gazing at the blue sky and the ocean, was truly invigorating. Yalong Bay is perfect for a vacation, and the best part is that the water here isn't as choppy as in Haitang Bay; the sand is fine and soft, so it doesn't hurt your feet. It's truly beautiful. However, the service at hotels here isn't quite as meticulous as in Haitang Bay. You don't realize it until you compare, and then you understand why hotels like HUAHEE are priced as they are. The service is significantly different. I love the beach in Yalong Bay, but I prefer the service and food at the five-star hotels in Haitang Bay.

This hotel is absolutely fantastic! The pool design is super stylish, the rooms are spacious and comfortable, and the mountain and sea views from the window are stunning. The service is also very attentive. It really creates a perfect vacation vibe. I'll definitely be back!

Let's start with the positives: The scenery is beautiful, and it's close to the beach. They have everything you need for families with kids, and the breakfast is plentiful. The Cai Feng Lou restaurant can meet most dinner needs. A special shout-out to the photography team; their photographer was quick, accurate, and great at guiding family poses, with no hidden charges whatsoever. My personal suggestion: Don't consider the Sun Park for kids under 3. The ground and play equipment are quite hard. The staff service was good, but you could tell they were tired due to understaffing during peak season. This wasn't an issue I encountered at other InterContinental Group hotels like Crowne Plaza or InterContinental on the same trip. The hotel is new, but maintenance isn't up to par, possibly because of its proximity to the sea. Overall, I'm satisfied. I think the experience would be even better during the off-season.

Facilities: The signature cloud-shaped pool isn't heated; the heated pool is tiny, like a hot spring. The 'cloud' area is barely ankle-deep, and the infinity pool is only 1.2 meters deep... not very exciting. The kids' water playground is pitifully small with only one slide. The most frustrating part was the soft play area (Naughty Castle). It looks big, but most of it is just decorative metal bars. My 7-year-old was in there for about fifteen minutes and then came out because there was nothing to play with. Also, staff didn't stop kids in swimsuits from entering, which meant water from the slide splashed everywhere, and kids coming down after nearly flipped and landed hard on the mats... very dangerous! Cleanliness: The room was pretty clean, but the vanity mirror had a layer of dust, clearly not having been wiped for a long time. Ambiance: The lobby is truly huge. Hard to comment on the rest; it's a matter of personal taste. Service: The butler was okay! Otherwise, there wasn't much service. When I checked in, two staff members were at one computer. There was someone in front of me, so I waited. They saw me waiting, but neither offered to help me. I thought I'd wait, no rush. What really annoyed me was when someone else came up behind me and went to the next counter, and then one of the staff members immediately went to check them in. So, I was the only one who waited patiently for over ten minutes... They gave me a canvas bag at check-in, which honestly left me speechless. This is supposed to be at least a four-star hotel, but the bag is worse than what Atour gives. And the welcome fruit – if it's going to look that bad, they shouldn't bother at all! Most of the online recommendations must be ads! In short, I won't be coming back!

Great location, right by the sea. They offered a lot of complimentary items, and our butler, Qiushi, was very thoughtful.

This stay was fantastic! Ms. Qiushi was so warm and efficient. The room was spotless and comfortable, and the bedding was soft and cozy. Every detail showed thoughtfulness, the facilities were smart and convenient, and the soundproofing was excellent. The breakfast had a great variety and tasted delicious. When we checked out, they even thoughtfully asked if we needed a taxi. Overall, it was excellent value for money, and I'll definitely recommend it to friends. I'll choose to stay here again next time I'm in town!