We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
The hotel used cheap cotton swabs, which were completely useless. The head of the cotton swab fell into my ear. The nonchalant attitude of the hotel front desk made me furious. I spent a whole night in the pharmacy and the hospital. My child's birthday dinner was ruined by them. There was no apology or regret afterwards. What's more outrageous is that when I checked out, I found that the bill had an extra adult meal fee. When I asked the reason, they said someone asked for it and asked to include it in our 320 room fee. What kind of operation is this? I said why didn't you call us to ask. I asked who it was, and they said they didn't know. Anyway, if someone asked for it, we added it. What kind of hotel management is this? It's so easy to get breakfast for free... And I lost a black scarf in the hotel. I called halfway to ask if they found it. The front desk said yes, yes, you can come and get it anytime. I confirmed all the details of the scarf on the phone, and drove back for 1 hour to give me a gray one. ***Color blindness. This is the worst hotel experience I have ever stayed in.
Hotel near Downtown Montreal,Montreal75% of visitors choose this area
AAnonymous User2023.10.09
After a day out, the guest room only changed towels and replenished a coffee capsule, but nothing else changed at all, which is unheard of! The location, room facilities and other aspects are all OK. The service in the hotel restaurant and front desk is still warm and friendly.
3 years ago I stayed at this hotel. It was too nice, but it wasn’t at this time. I’m satisfied with trip’s booking.
Trip’s agent was too nice, and kind.
Thanks
Hotel near Downtown Montreal,Montreal75% of visitors choose this area
GGuest User2023.12.11
Vogue Hotel Montreal Downtown was one of the best stays I had this year. The hotel was extremely clean, there were so many services available and the fitness centre was excellent. The location was incredible, just a few steps away from the best stores and restaurants. The valet parking system was also well organized and the employees provided superior customer service. I would definitely stay at this hotel again when I need to stay in Downtown Montreal.
We enjoyed everything about our stay, king room with incredible view and royal toilet, the aroma restaurant a real delight, clean casino and beautiful atmosphere
Hotel near Downtown Montreal,Montreal75% of visitors choose this area
GGuest User2024.05.17
HoneyRose Hotel is right in the heart of the city. From the elegant lobby to the well-appointed rooms, every detail exudes comfort and sophistication. The hotel's central location makes it convenient for both business and leisure travelers. The plush bedding, modern amenities, and location create a serene retreat. Staff member goes above and beyond to ensure guest satisfaction. – Highly recommended for an exquisite experience.
Excelente estadía! Limpio organizado cama muy cómoda baño súper limpio nos dieron muy buen servicio súper amables y amistosos sin duda alguna para repetir.
Very Good
113 reviews
8.4/10
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9.2/10
Great
HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
GGuest User3 years ago I stayed at this hotel. It was too nice, but it wasn’t at this time. I’m satisfied with trip’s booking.
Trip’s agent was too nice, and kind.
Thanks
XXunxiangleExcellent review
This is definitely the best hotel in Montreal
Location:
Right in the city center, there are major luxury brands downstairs. Chinatown can be reached in ten minutes.
Room size:
The room is large and faces a large picture of the musician, which is perfect for taking pictures. Why is there no bathtub?
health:
Very clean and has turndown service.
Gym: The gym and swimming pool facilities are very complete, as well as a steam room and a steam room. There are also some simple fruits and oatmeal to replenish energy.
Value for money:
The price is definitely expensive, but the matching options still make it worth the money. If you come to Montreal, I recommend staying here.
GGuest UserCleanliness and service were just average. However, the location is excellent; the ambiance was elegant, and the food was good. Its proximity to the subway makes transportation incredibly convenient. The surrounding area is well-equipped with amenities, offers a huge selection of fantastic dining options, and is also close to several universities and art schools.
MMontag19Our stay was perfect! Checkin was seamless. The staff was extremely kind and helpful! The room was clean and exactly as pictured. The electronic features of the room were an added bonus (motion sensor lighting and electronic blinds/curtains, sensor and heated toilet). The location was amazing and so close to everything. The concierge helped us find a fun speakeasy within walking distance and checked in with us afterwards. Best weekend trip in a long time!
GGuest UserVogue Hotel Montreal Downtown was one of the best stays I had this year. The hotel was extremely clean, there were so many services available and the fitness centre was excellent. The location was incredible, just a few steps away from the best stores and restaurants. The valet parking system was also well organized and the employees provided superior customer service. I would definitely stay at this hotel again when I need to stay in Downtown Montreal.
GGuest UserHoneyRose Hotel is right in the heart of the city. From the elegant lobby to the well-appointed rooms, every detail exudes comfort and sophistication. The hotel's central location makes it convenient for both business and leisure travelers. The plush bedding, modern amenities, and location create a serene retreat. Staff member goes above and beyond to ensure guest satisfaction. – Highly recommended for an exquisite experience.
AAnonymous UserAfter a day out, the guest room only changed towels and replenished a coffee capsule, but nothing else changed at all, which is unheard of! The location, room facilities and other aspects are all OK. The service in the hotel restaurant and front desk is still warm and friendly.
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