Hotel near Nice Waterfront,Nice50.1% of visitors choose this area
Lladykk2024.07.25
Negresco is probably the best hotel in the area. It has a collection of 6,000 pieces of art. The lobby is beautiful and the rooms are large, but the layout is messy and tasteless, like a hodgepodge. The rooms are partially renovated and some facilities are a bit old, such as the beds. But the hotel is in a very good location and the hotel's private beach is beautiful. The view is excellent!
Hotel near Croisette,Cannes33.3% of visitors choose this area
DDenisSh2024.07.25
Hotel is perfectly located and has own beach across the road (using sunbeds is extra charge). Vale parking and very helpful staff. Restaurant food can be better…
Hotel near Nice Waterfront,Nice50.1% of visitors choose this area
DDeehan2024.05.14
Great hotel and location but not necessarily a 5 star service for reasons as follows:
1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do.
2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him.
3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it).
4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock.
Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.
Hotel near Vieux Port - La Canebière,Marseille93.8% of visitors choose this area
GGuest User2025.02.04
The overall facilities and services are far above the price (for the European average), the communication is smooth, and after a heart-to-heart talk, one of the rooms was successfully upgraded to a harbor view. This kind of thoughtful service is basically not seen in Europe, and it is rare in China (I am a Marriott Platinum in China, which may not be high enough)
The hotel restaurant is also good. It was windy and rainy on the first night of stay, so we ate directly in the restaurant. It cost less than 200 euros for three people, which is much more comfortable than those tourist restaurants.
Recommended
The hotel is on a mountain with a very nice view, a large garden with all kinds of exotic flowers and plants. There are three swimming pools. Although they are not big, one of them is a special children's pool. We don't know, and no one cares about swimming in the children's pool. .
The ordinary room we booked is relatively small, and the fresh air fan is very loud, but there is a large terrace to see the garden view. The service is very good, and the attitude of the staff is also very good. Someone can carry luggage.
The only regret is that the meals are so-so, and the breakfast is so-so. We were too tired on the first day, so we ordered room service, but the products were not very good. On the second day, we bought something from the supermarket and ate on the terrace. There are no restaurants nearby, pure resort hotels, if you don't want to eat at the hotel, you have to buy delicious food in advance.
The main body of the hotel is not very large, but the garden and swimming pool contained in the hotel are not small. The whole hotel is very exquisite. The lobby, room, garden and other parts are carefully arranged. Gives a noble and elegant taste. Used the second main meal and were very satisfied! Because the area around the hotel is a wealthy villa area, you must make a reservation before dining. The season we go to is not high season, but the restaurant is basically full. Hotel service is consistently high throughout the seasons. Overall very satisfied!
Hotel near Croisette,Cannes33.3% of visitors choose this area
YYolo1232024.04.06
Everything was ok except our air conditioning didnt work after technician came to fix it started making ticking sound… ruined our night sleep they gave us an extra room to sleep in so we dont have to move our things in the middle of the night…. After we came back to our old room in the morning the ac was off again not functioning… also the bathroom was extremely small you have to walk on your side to get in
The service by the hotel was really good. We enjoyed both our complimentary breakfast and lunch buffet. The hotel provide free shuttle rides to the town and private beach clubs as well. The gardens are beautiful
The sauna and steam room was very hot, way above the normal spa in other hotels which are slightly strange. The pools are okay not particularly special. Dinner at the Italian restaurant in the hotel is very overpriced and food is mediocre. We had to send the carbonara back because it was inedible with the amount of salt in it.
The most puzzling issue we had was actually our room is fully lighted in white light, which is not common in a 5 star luxury hotel. There was no ambient light. The bathroom looks like a hospital toilet, and the decor looks outdated. We requested to change to other rooms but the hotel said they are full. It was then we found out that some rooms have already been refurbished with better lightings, and some are still dated. It made us wonder whether they gave us an outdated room because we booked via a third party website and not direct.
We had high expectations because this is a 1500 dollars stay, and we expected way more for the room. Despite liking the service, we have to say it is not value for money, and the hotel can do way better in terms of their room and restaurant.
Great view! ! ! The saltwater pool is also great. Both restaurants taste good. The room is also great! ! ! The hotel offers a complimentary breakfast, welcome drinks, no TV in the room but a Samsung tablet available.
Great
56 reviews
9.0/10
Price from
320,497 KZT
per night
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7.7/10
Good
GGuest UserWe stayed in Sofitel Marseille for 3 nights in the summer of 2023.
The hotel is located right on the periphery of the old port of Marseille where all the shops and restaurants are located. It takes about a 15-minute walk to get from the hotel all the way to the centre of the old port so the hotel is fairly insulated from the hustle and bustle of the old port. The exterior of the hotel looks a bit dated but the interiors feel very fresh, clean and bright.
We upgraded our room to a deluxe room facing the old port at the reception and we thought it was worth it. We never tired of waking up to a view of the old port with a clear blue sky. The room itself was quite clean and spacious. There was enough room to open up two luggages and still move around comfortably. There is also a turn down service where the staff will put out the bedroom slippers and play some nice Jazz music when you come back.
The bed was nice and comfortable and the pillows were fluffy. The only complaint we had was that the air conditioning would turn off in the middle of the night. The air conditioning control did not seem to work and it seems like the air conditioning is centrally controlled so the in-room controls did nothing. I could not sleep the first night as it was too warm and stuffy so we asked for a ventilateur (fan) the next day. That helped us to sleep better. Obviously, if you are planning to stay during the winter months then the heat at night should not be an issue.
The staff at the reception were always pleasant, warm, friendly and polite. We were upsold the room with a view when we checked in so that should say something about how friendly the staff were. It was EUR70 per night for the room with a view and it included overnight parking (EUR27 per night) so it was really only about EUR50 extra per night. The valet and the concierge were all very helpful and nice and they all speak English well enough.
If you intend to park here, do note that the roads within the hotel property can be quite narrow and the parking lots are quite narrow as well. It may be worthwhile getting the valet to help you park your car at least for the first day because driving from the car rental agencies at the Marseille train station to the hotel was stressful enough for us.
We paid around EUR300 - 350 a night but we thought it was worth it and we thoroughly enjoyed our experience.
NNitaThis hotel is beautiful but up on the hill. But car cannot drive to hotel entrance. There is a car valet service at the entrance of the road. Thank God for the two great porters that helped to carry our luggages up to our rooms. Great room with spectacular view and a sauna pool overlooking the hills. Dinner at the restaurant in this hotel is amazing!!! Must try, very romantic and food is delicious, server is attentive.
MMei26The service by the hotel was really good. We enjoyed both our complimentary breakfast and lunch buffet. The hotel provide free shuttle rides to the town and private beach clubs as well. The gardens are beautiful
The sauna and steam room was very hot, way above the normal spa in other hotels which are slightly strange. The pools are okay not particularly special. Dinner at the Italian restaurant in the hotel is very overpriced and food is mediocre. We had to send the carbonara back because it was inedible with the amount of salt in it.
The most puzzling issue we had was actually our room is fully lighted in white light, which is not common in a 5 star luxury hotel. There was no ambient light. The bathroom looks like a hospital toilet, and the decor looks outdated. We requested to change to other rooms but the hotel said they are full. It was then we found out that some rooms have already been refurbished with better lightings, and some are still dated. It made us wonder whether they gave us an outdated room because we booked via a third party website and not direct.
We had high expectations because this is a 1500 dollars stay, and we expected way more for the room. Despite liking the service, we have to say it is not value for money, and the hotel can do way better in terms of their room and restaurant.
DDeehanGreat hotel and location but not necessarily a 5 star service for reasons as follows:
1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do.
2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him.
3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it).
4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock.
Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.
GGuest UserBar not really cozy, also I think there was no manager for the catering part and if there was one.........well
Ordered food on the terrace, no cutlery, no napkins with the food, Spumante not fresh.....
Table next to us ordered 2 hamburgers, got 1, 2 the 10 minutes later.....
We asked at the counter if we could eat at the pool above, NO, due to the bad weather no food on the 6th, around 4 pm we come swimming 6th floor, all tables are set, then we think we will quickly make a reservation, but no already fully booked. ?????
All this was very well handled by a girl called Emanuela, who did her job well, for example with glass and with the bottle at the table pouring (worth 5 stars), Attention for our child (9 years) etc and 2 aperitifs on the house.
But the damage was done....
周周The room is very large and very comfortable... also very clean service. Parking is free. Absolutely enough to use the terrace. Very comfortable. The hotel is only 10 minutes away from Avignon. It is convenient for the first time because it is not a self-driving Avignon hotel. The price is more than twice that of this house. The room is not so big.
GGuest UserThe overall facilities and services are far above the price (for the European average), the communication is smooth, and after a heart-to-heart talk, one of the rooms was successfully upgraded to a harbor view. This kind of thoughtful service is basically not seen in Europe, and it is rare in China (I am a Marriott Platinum in China, which may not be high enough)
The hotel restaurant is also good. It was windy and rainy on the first night of stay, so we ate directly in the restaurant. It cost less than 200 euros for three people, which is much more comfortable than those tourist restaurants.
Recommended
BBuzhidaojiaoshenmehaoyaI like this hotel very much, the location is excellent, and the service is also excellent.
Amenities: Swimming pool is great with high water temperature
Environment: Great, it's so pleasant to sit by the pool with champagne for breakfast
Service: very good and caring
Hotel near Palais des Festivals - Old Port, Cannes
Price per night from:267,221 KZT
8.8/10
Very Good
AAnonymous UserThe bathtub in the room is designed without a shower curtain, which is a bit inconvenient to use. Everything else is good, the area is quite large. It is very close to the sea, just across the road. There are luxury stores around, which is very convenient for shopping. There are also many dining options. The location, environment and service are all very good, and I am very satisfied with the stay experience.
AAlonReally cute and peaceful place. Like a small 7 units boutique Hotel/Airbnb style.
The owner lives on the top floor was very attentive and helpful at all times.
Located In a quiet neighbourhood only 10 mins. easy drive to the beach and restaurants.
Beautiful oasis like pool in the back and relaxing jacuzzi and wet sauna.
Simple yet lovely continental breakfast was served in a room every morning.
Free indoors car parking.
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