For those who like me value a good location and practicality, I recommend that hotel very much, close to the beach, the lake, good food places and the beach where it has a lot of attractions.
Most staff are very friendly and nice, and breakfast is very varied and tasty.
I saw several complaints about the cleaning but in general, when we arrived the room was well cleaned, but there were towels missing and the liquid savoners were not supplied (even one of them got off), we took savons and had no place to put, as suggestion, I would say that you should have at least one soap/support to put the shampus and related.
We had to ask for the room cleaning three times, I believe that because of the number of people in the hotel the cleaning teams could be overloaded but still that part left a little to desire yes.
The two points that staff demand a lot about the issue of manoeuvres/parking and the lift are real. When you arrive there is no clear instruction about where to park to download things, there is no vacancy for everyone at the hotel parking (even paid), then you get half that ”throwing” the traffic until you resolve it. The lift is even delayed and with low weight limitation (which does not affect me, so I kept the positive assessment note).
The hotel is going through reforms but it didn't sound, at least while I was there.
You have no cable TV as you say in the ad, only 2 or 3 open channels.
Summary: in general, the cost-benefit is good. I found the lowest price in Torres with the facilities it offers. It has some things that could be improved, but yet nothing that has affected our stay much.
I chose the hotel because of the location in front of the road to make my walk and my wife's walk to Gramado easy, but in the bath time the electric shower did not work. And we've got a struck. We had to change the apartment, because the first was the toilet was free and the bathroom light didn't work.
The hotel is in a great location, right opposite the rodoviária. It is very clean, functional and comfortable. The staff very friendly and professional. Breakfast is amazing!
We stay in this hotel every time we need to take a bus or a flight, highly recomended.
Hotel with excellent service, very clean, very well located, parking on the other side of the street, perfect for anyone who wants to enjoy the best historic center of Porto Alegre. Breakfast with what is really necessary and good taste.
Great hotel!!
The only negative point is access to the pool. Very bad. Or vc crosses all the parking inside the hotel or vc crosses out to reach the reception to pick up the lift to the pool. In other words, in cold and frozen days you have to pass out of clothes in front of any hotel reception.
It has many rooms with problems mainly in air conditioning, some do not work, others ping inside the room and others do not have control ...
Very Good
67 reviews
8.3/10
Price from
US$37
per night
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9.5/10
Amazing
GGracielle CândidoHotel sensacional. Só tenho elogios. Recepção com atendentes super mega simpáticos (Destaque para o Lucas). Café da manhã maravilhoso. Estrutura e organização impecáveis. Eventos muito legais promovidos no hotel. Facilidade de ter transporte para centro. Já me hospedei duas vezes e retornarei com certeza.
GGuest UserPrimordial service from arrival, reception employee Marcos is always helpful. The adequate facilities are very well sanitized. The breakfast was wonderful, compared to the previous experience at the Hotel Brisa Tower in Maceió.
GGuest UserThe hotel is in a great location, right opposite the rodoviária. It is very clean, functional and comfortable. The staff very friendly and professional. Breakfast is amazing!
We stay in this hotel every time we need to take a bus or a flight, highly recomended.
AAgneA good service and location, however, failed to choose the room, because we made a trip to the public competition, we needed to sleep well. The room offered was just below the party room, when a hell noise started from 21:00 to 03:00.
At the beginning, I thought I would stop, then microphone and boate, and I think it was a good sense, these apartments in the last floor should not be made available on a party night.
BbarthWonderful place, I am very happy, service level 10, clean facilities, well organized, delicious breakfast, we have lunch at the hotel, good food, very few types of fees charged per person. We will be back.
GGuest UserThe hotel is very good, no complain about the hosting in itself. However, at the check out, I was charged about 149 real services charges that were not explicit at the time of the booking, on the platform, I reported the value of 8,47 as expenses to be paid at the hotel, without counting that the accounts did not beat, The value of the NF is about 74 to less than I paid in total, so, despite the excellent hotel, I felt that I was wrong, and in my humble opinion, there was no transparency, whether the hotel or the platform.
GGuest UserThe apartment was comfortable, and the process for checking in and out, which is entirely online, was rather smooth. The shower could be better.
AAnonymous UserThere are still no sockets in the rooms, the pool is not heated as before.
At check-in they need to provide all the activities that the hotel offers.
Other than that, it's still great!
GGuest UserI missed a chair/sit to be able to sit. I had only a bed to sit, it was bad. I asked for a chair to be provided, but I had irregular legs. It suggests keeping a small chair and table base for us to do some activity with notebook.
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