Hotel was fine, room was small but modern enough. My room wasn’t cleaned or serviced one day, which was disappointing. When I alerted reception they didn’t seem to consider it too big a deal. Some kind of acknowledgment would have been nice. Not great location if you wanted to head into the city, was a few bars and restaurants within walking distance. If I were back in Antwerp I’d likely look at alternatives but as a last resort it’s not that bad a hotel to stay in for business travel.
Pros:
- decent location; about 7mins walk from the Antwerp Centraal, and 2mins from Flixbus busstop, though in a relatively quiet corner.
- they have a small common dining area on the ground floor with microwave, fridge, kettle and vending machines selling snacks and coffee. the coffee machine needs some upkeeping though, and the snacks vending machine was done during our period of stay.
Cons:
- if you stay on the lower level floors be prepared to keep your curtains closed - the whole room can be seen clearly from outside the hotel.
- room has everything you need but can't help feeling like it's hollow, barren and empty; there's barely any interior works done to the room.
- no kettle in the room and you will need to deposit 10euros to borrow one.
What we liked:
Overall the hotel has ample, clean public space and the room was spacious with a separate toilet area, shower area and sink / vanity area. This made getting ready and using the facilities for two ppl easier. The room also had a fridge.
The hotel is also right across the road from the main train station and a short 10 min walk to bus depot (Rooseveltplaats). So very good for traveling into and through Antwerp.
For pre checkin and post checkout they offer private free lockers for your luggage. Through it is first come, first serve and they don’t have that many of them (we had no problems fitting a 40l bag, a 28l backpack and tote bag into one middle size storage cube).
Small things that we didn’t like but can deal with:
Limited in room amenities, there was no kettle or mugs, etc in the room. We were left a bottle of water but it wasn’t clear if it was free or not.
The area around the hotel is a little sketchy (very quiet at night) but decently lite. They did require your room code to get back into the hotel after midnight.
The hotel is close to the train station but farther from the old city. It is a good 20-25 min walk to that area. We are ok to walk, so didn’t mind much but it is further than some other hotels.
Review:
My stay at this hotel was unfortunately not without issues. Upon arrival, there was an apparent payment error, requiring me to pay again on the spot, meaning I was charged twice. Thankfully, this was corrected the next day, but it was an unnecessary inconvenience. Additionally, the breakfast was disappointing, and our double room was only provided with one set of towels. The room itself was fine, but these shortcomings made the overall experience less enjoyable.
Hotel is located right in the centre of town and near to train station. Walkable location to all amenities and attractions with nice historic buildings and food streets. We enjoyed our Asian meals in a small and cozy restaurant suited in Chinatown which is within walking distance from Hotel. Hotel room is clean and chic. Nice stay and comfortable bed. 😇
The stay was very well passed, the hotel is quite close to the Centre, the rooms are comfortable, with all the necessary boiler, iron to go back, table to go back, hair dry, Good sound insulation except when we have very noisy neighbors Unfortunately the hotel n is not responsible for the incivilities of the clients. The breakfast is very limited but correct.
Spotlessly clean and just a couple of steps from the station. Parking was a bit pricey, and the hotel's vague instructions led me to pay 51 Euros, which was triple the actual parking fee. Otherwise, everything was excellent. The breakfast spread was incredibly generous, and the room was very spacious by European standards. Both twin beds were also very large.
Stayed at this hotel for Tomorrowland festival. A great location smack in the middle of the different cities which are easily accessible by public transport (although some locations might take 1-2h travelling time). Twin room was a little small for two man but it was still a relatively comfortable stay. Free coffee and tea at the lobby was great. Do note that for sustainability, aircon automatically shuts down at noon and you have to manually on it back if you’re intending to sleep in late or chill around in your hotel room.
The most beautiful train station in the world - next to it, convenient transportation, easy access, the hotel is a bit old, but it is clean and quiet to live in, the price is good value for money, the disadvantage is that parking is not very convenient.
Nice location, you are so in the main street. No explanation was given at check-in, so we were not aware of anything. Otherwise a nice clean hotel, but a small bathroom.
Good
107 reviews
7.8/10
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7.6/10
Good
GGuest UserWij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.
CChalkgrrlWhat we liked:
Overall the hotel has ample, clean public space and the room was spacious with a separate toilet area, shower area and sink / vanity area. This made getting ready and using the facilities for two ppl easier. The room also had a fridge.
The hotel is also right across the road from the main train station and a short 10 min walk to bus depot (Rooseveltplaats). So very good for traveling into and through Antwerp.
For pre checkin and post checkout they offer private free lockers for your luggage. Through it is first come, first serve and they don’t have that many of them (we had no problems fitting a 40l bag, a 28l backpack and tote bag into one middle size storage cube).
Small things that we didn’t like but can deal with:
Limited in room amenities, there was no kettle or mugs, etc in the room. We were left a bottle of water but it wasn’t clear if it was free or not.
The area around the hotel is a little sketchy (very quiet at night) but decently lite. They did require your room code to get back into the hotel after midnight.
The hotel is close to the train station but farther from the old city. It is a good 20-25 min walk to that area. We are ok to walk, so didn’t mind much but it is further than some other hotels.
Llily_yang9For self-driving tours, this is a rare free parking hotel with a spacious parking lot. Although it is still 3-4 kilometers away from the city center, compared with the hourly parking fee in the city, free is very tempting.
The room is small but has everything. The facilities of 3 single beds meet the needs of a family of three. The countertop built with drainage on the wall of the bathroom provides ample storage space.
A very cost-effective stay experience.
HHTXXPros:
- decent location; about 7mins walk from the Antwerp Centraal, and 2mins from Flixbus busstop, though in a relatively quiet corner.
- they have a small common dining area on the ground floor with microwave, fridge, kettle and vending machines selling snacks and coffee. the coffee machine needs some upkeeping though, and the snacks vending machine was done during our period of stay.
Cons:
- if you stay on the lower level floors be prepared to keep your curtains closed - the whole room can be seen clearly from outside the hotel.
- room has everything you need but can't help feeling like it's hollow, barren and empty; there's barely any interior works done to the room.
- no kettle in the room and you will need to deposit 10euros to borrow one.
BbabychamBeautiful hotel, smells gorgeous as soon as you walk in. The staff were very welcoming and friendly. Location is excellent, safe and close to restaurants, bars and museums, as well as the tram taking you back to the city centre, close to the train station. My only criticism would be that the room doors tend to slam, the person in the room next to mine slammed their door early repeatedly in the morning and late at night so I recommend bringing earplugs. I missed having a kettle in the room, as an Irish person I like my tea early/late and not trying to figure out how to use the nespresso machine in the public hallway to get hot water, so even being able to request a kettle would be great. Very clean and comfortable stay. Recommended!
SSuper FurryAppartement and Hotel style stay in the Dockland neighborhood of Antwerp. About 20min with public transport very close by around the corner of Hotel and plenty of city bicycle and e-stepper options to move around. My check in experience was efficient and friendly making me feel welcome. The Hotel has a clean and tidy all over appearance and my room #306 had a spacious feel and a good size double bed.
NO AIRCO!! That was one major minus point for me, the Hotel does provide ventilators but during a heat wave it was not enough to feel comfortable. The Hotel has no ”Do not Disturb” door signs which resulted in Housekeeping entering without knocking on door.
I brought this to the attention of the receptionist.
TToluiAndaSpotlessly clean and just a couple of steps from the station. Parking was a bit pricey, and the hotel's vague instructions led me to pay 51 Euros, which was triple the actual parking fee. Otherwise, everything was excellent. The breakfast spread was incredibly generous, and the room was very spacious by European standards. Both twin beds were also very large.
Sskyeblu17Good price, lovely glamping experience. The availability of wifi, power, a shower, and a stove felt so good, and the camping coziness vibes were still intact. Bed was comfortable, general atmosphere was exquisite. However, the check-in window was oddly narrow, the proper information was never emailed to me and the help line only helped when a nearby family spoke Dutch on the phone, we weren't able to be helped out when spoken in English. Worth keeping in mind also is that there is no soap or towels provided, which is fine. The annoying part is that the policy does not allow you to leave extra soap behind, you have to take it with you.
AaswrStayed at this hotel for Tomorrowland festival. A great location smack in the middle of the different cities which are easily accessible by public transport (although some locations might take 1-2h travelling time). Twin room was a little small for two man but it was still a relatively comfortable stay. Free coffee and tea at the lobby was great. Do note that for sustainability, aircon automatically shuts down at noon and you have to manually on it back if you’re intending to sleep in late or chill around in your hotel room.
GGuest UserA quick & easy 6-min walk from the Centraal Train Station, and another comfortable 12-min walk to the Cathedral and the main square. Very central. I didn't need a bus ride during my visit. Hotel staff very kind---the tall white man at the Reception (the name of whom I forgot to ask) was very kind and helpful, helping me solve all the problems smoothly. The lady at the Reception was also very kind, giving me my room before the check-in time, because the room happened to have been available at the time. The room had everything as promised. All perfect! What a delightful stay! Highly recommended!
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