4-Star Hotels in Tuamasaga, Samoa

We stayed here at the end of our 8 day trip and all I can say was it was beautiful. Taumeasina was very busy (Mothers Day weekend) but that didn't stop the wonderful service we were welcomed with lei's and welcome drinks and escorted to our beautiful room (210) perfectly close but far enough away for some peace and quiet. I travelled with my Mother and 2 sisters and wished we had booked here first and stayed for a little bit longer. We also attended the FIA FIA night and that was such a good show and so fun. The only negative was not being having the best seat for FIA FIA night as we were located closer to the back and I think due yo the weather (rainging) they had set up under the shelter which from where we were seating was hard to see most of the show but from what we did see it was a beautiful show. We hope to be back again soon to enjoy the beautiful resort and its amenities. Fa'afitai lava

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

Nice hotel on a beautiful secluded ocean coast. Pretty spacious bungalow, clean enough. There is free wifi. Average breakfast: basic - free (pastries, cereals, fruits, coffee, tea) and paid eggs in different forms with sausage, bacon, etc. The hotel restaurant serves dinner. The beach is only suitable for snorkeling at high tide, as finely, a lot of coral and stones. And there are always waves of different intensities.

What a lovely relaxing stay in a beautiful setting. There were many positives, in particular the friendly staff, lovely rooms, beautiful setting and gorgeous evening meals. There was one negative: the taxi ordering service offered by Sinalei was unreliable. We had arranged with Sinalei, by email, for a taxi to meet us upon our arrival in Upolu and transport us to the resort. Even though we reminded them the night before our arrival they forgot to order a taxi. This just meant a half hour wait. However we also pre-ordered a taxi, through Sinalei, to take us to the airport for departure, and then reminded them 3 times. On the morning of departure no taxi arrived. No explanation was provided, we were just assured that it was ”on its way”. After 20 minutes we became insistent. Then a local taxi driver arrived - turned out there was a taxi company just up the road - shouted at the staff and apologised to us. Impossible to know what had happened behind the scenes. Just bear this in mind and perhaps make your own arrangement with the nearby taxi company.

We stayed here at the end of our 8 day trip and all I can say was it was beautiful. Taumeasina was very busy (Mothers Day weekend) but that didn't stop the wonderful service we were welcomed with lei's and welcome drinks and escorted to our beautiful room (210) perfectly close but far enough away for some peace and quiet. I travelled with my Mother and 2 sisters and wished we had booked here first and stayed for a little bit longer. We also attended the FIA FIA night and that was such a good show and so fun. The only negative was not being having the best seat for FIA FIA night as we were located closer to the back and I think due yo the weather (rainging) they had set up under the shelter which from where we were seating was hard to see most of the show but from what we did see it was a beautiful show. We hope to be back again soon to enjoy the beautiful resort and its amenities. Fa'afitai lava

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

Nice hotel on a beautiful secluded ocean coast. Pretty spacious bungalow, clean enough. There is free wifi. Average breakfast: basic - free (pastries, cereals, fruits, coffee, tea) and paid eggs in different forms with sausage, bacon, etc. The hotel restaurant serves dinner. The beach is only suitable for snorkeling at high tide, as finely, a lot of coral and stones. And there are always waves of different intensities.

What a lovely relaxing stay in a beautiful setting. There were many positives, in particular the friendly staff, lovely rooms, beautiful setting and gorgeous evening meals. There was one negative: the taxi ordering service offered by Sinalei was unreliable. We had arranged with Sinalei, by email, for a taxi to meet us upon our arrival in Upolu and transport us to the resort. Even though we reminded them the night before our arrival they forgot to order a taxi. This just meant a half hour wait. However we also pre-ordered a taxi, through Sinalei, to take us to the airport for departure, and then reminded them 3 times. On the morning of departure no taxi arrived. No explanation was provided, we were just assured that it was ”on its way”. After 20 minutes we became insistent. Then a local taxi driver arrived - turned out there was a taxi company just up the road - shouted at the staff and apologised to us. Impossible to know what had happened behind the scenes. Just bear this in mind and perhaps make your own arrangement with the nearby taxi company.