Facilities: During the graduation season, the prices of various hotels in Philadelphia have increased a lot. We booked a twin room and a king-size bed room. The king-size bed room is relatively large and comfortable. There is a microwave.
Hygiene: OK
Environment: No supporting facilities. There is a gas station and convenience store not far away.
Service: Overall OK
The location is particularly good. If the weather is good, I feel that I can walk to most places. I can go straight to lyft and get cheap. Pittsburgh has bad traffic. In this place, it is more worry-free to drive others than to drive. I feel that the service is very good, but the first The shortcoming of the tripartite reservation is that a lot of services can't be enjoyed. If you apply for a member directly, you will have more free services. If you go online, you only have free low-speed traffic. If you are at high speed, you can reduce 10 knives, which is 5 knives per day. Not expensive! The lobby is really good! There is a free apple at the front desk and a variety of fruit soaking water every day! The room is a bit small, the air conditioning is very good, the water pressure is also very good, the bed is very comfortable! But Ctrip is really cheap, and the US website has a tax of more than 10%!
The hotel is in the city center, making it very convenient for shopping and getting around. It's right across from the U.S. Steel Tower, and most other attractions are within three kilometers. The hotel rooms are spacious and cleaned daily, so they're very tidy. Just remember to bring your own slippers, toothpaste, and toothbrush, as the hotel doesn't provide them.
Took my wife here to celebrate her birthday and when we got to the room we noticed the one chair was so marked up, we could’ve gotten a cleaner one at goodwill. Didn’t notice that the soaps and rod were ripped off the wall till we went to shower later that night. After the shower I went to fill our ice and it was half full of water. I’m not the type to complain, but for the price I wanted everything to be perfect for my wife for her birthday and the cleanliness wasn’t there.
The bed in the twin room is a bit small, and the room is soundproof. Hotels in the United States are generally relatively old. This hotel is relatively new. The quality of the 4 diamonds that Ctrip targets is indeed better than the 3 diamonds.
It would be nice if it wasn't on the road. I asked for a quiet room but was given a room on the road outside the hotel. Fortunately, it is in the countryside and there are not many cars at night.
Daily Mandatory Charge includes: 2% Tourism Improvement District Fee
Have a memorable stay at the new DoubleTree by Hilton Hotel Reading, starting with a warm chocolate chip cookie on arrival. Find urban-rustic decor, local artwork and a ‘green roof’ at this stylish Reading, PA hotel. Guest rooms feature complimentary WiFi, a 42-inch HDTV with premium cable channels, a mini-refrigerator, coffeemaker and laptop-sized safe. Choose a one- or two-bedroom suite for a living room with sofa. Accessible rooms with audio and strobe alerts are also available.
Enjoy imaginative meals with locally sourced ingredients at Center Stage American Bistro. Our pub offers indoor/outdoor seating to mingle with friends or colleagues, and the lobby bar has your favorite cocktail. Room service is available 24 hours a day, and the gift shop stocks drinks and snacks along with magazines and travel essentials.
Relax after a long day in the heated indoor pool. Suit up in the locker room and work out anytime in the fitness center. Ask our friendly staff about available board games, children’s activities and family packages. The 24-hour business center offers printing, photo copying and fax services and A/V equipment rental.
Host your next meeting in the executive boardroom, plan a conference for 2,000 guests in one of our ballrooms, or schedule a seminar in the 96-seat amphitheater. Wedding receptions are chic with a cocktail hour in the foyer and dancing in an elegant ballroom – our Wedding Planner can assist with the details.
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GGuest UserWe inadvertantly booked Trip.com instead of Hilton directly as I always do. 2 rooms. When we arrived, one room was ready but the other was not. They told us to come back closer to 2pm. We did. Wasn't ready. Come back closer to 3pm, and we were told, ”it may be closer to the guaranteed time of 4pm.” We had reservations and that would push us. However, we came back at 3 and were told that ”because you're third party.....” Everyone around us was getting a key but our room wasn't ready. We were made to feel like third class citizens because we were ”third party.” I wasn't given a chance to show my Hilton Honors number because we were ”third party.” Well, the ”guaranteed” time of 4pm came and went, and we were getting anxious about missing our reservation. At 4:20 the representative went to a manager and got some sort of waiver but explained the room was not the one we paid for. (Two queens) but instead it was 1 queen and beside the elevator. By now we were so late we just went with it. We wasted more than 3 hours in the lobby, were made to feel inferior because we were ”third party” and we had a substandard room when we paid for better. Bad experience, made worse by bad policy, insensitivity of representative by continued bexplanation that the reason everyone else was getting their room because we were ”third party”, apparently a form of low class in Hilton. Well, I'm a Hilton Honors member for decades, and while we made a mistake because you sold rooms to a third party and we were usurped online, our mistake ruined a perfectly good visit.
GGuest UserThe hotel is good, suitable for business trips. Breakfast is provided downstairs, and the meals are relatively rich. The surrounding environment of the hotel is very good, and there are some attractions nearby.
GGuest UserI was there for a church conference. My room was not ready until after 4pm, however being involved with the conference, there was not an issue. I had spoken to Kevin, manager at the registration desk several times. He, as well as his entire staff, were personable, friendly, courteous and was able to accommodate and answer any questions I had. The facility was clean, they were doing some painting in the main hallway (everything was well marked) and, even the painter was friendly. The only hiccup was that the bathroom tub/shower was extremely narrow. Someone who is bigger than I am would have a tough time being comfortable while taking a shower. All in all the facility, conference center, parking garage, coffee shop and restaurant staff were all great. The food during our conference was good and the wait staff (buffet style, served us) were friendly and professional as well. My room looked out over Lake Erie and the lighthouse. I would definitely recommending staying as well as having your functions at this facility.
Bbl4862Hotel in downtown Philadelphia although located tucked near an expressway. Around a 10 minute walk to Rittenhouse Square. Just like many Sheraton hotels however, the hotel is a bit outdated which can be seen through the carpet and the bathroom however, cleanliness is decent. Spacious room. Housekeeping not very proactive, did not come for one day or came at 6pm. However, front desk was responsive and get that situation amended quickly. Not a bad stay for a decently price 3 star hotel in Philadelphia.
WWangnoaWe booked a large corner room with a sofa to meet our needs of sending our children to study at the University of Pennsylvania. The room is large, the environment is good, and it is very quiet at night. The hotel is right on campus. The hotel decoration is also in line with the university's opening season, with various signs, which is convenient for taking photos. The hotel front desk and room attendants are very friendly. Very satisfied 😀 Next time I go to Philadelphia, I will still consider staying in this hotel.
GGuest UserI booked a high-rise room, which was very quiet but a bit expensive. I was very dissatisfied that the hotel charged me for three nights' parking after booking two nights.
SShuihuaFacilities: During the graduation season, the prices of various hotels in Philadelphia have increased a lot. We booked a twin room and a king-size bed room. The king-size bed room is relatively large and comfortable. There is a microwave.
Hygiene: OK
Environment: No supporting facilities. There is a gas station and convenience store not far away.
Service: Overall OK
FFrankHad to wait for room with a safe then when you got room safe didn’t work.
Elevator service horrible wait time 10 to 15 minutes with no hallway air conditioning.
Bathroom had a town on rack was full lipstick imprint.
GGuest UserSofitel is an elegant brand and is often located at the heart of the city. The Philadelphia location is perfect for those who want to see the city and is luxurious enough to stay in for some rest and relaxation. There's a restaurant in the lobby. In walking distance are some of the best restaurants in the area as well as historical attractions. The room included a King bed, a roll-in shower, and many other amenities. Because I was here for a conference, transportation to and from the convention center was available. Next to the convention center is the Reading Terminal Market. However, if you like to walk, the sites are amazing and the Reading Market is only 1 mile away. Hidden costs were disclosed upon check out. You might want to ask about that from your travel agent or the hotel management.
KKate’s AdventuresOur experience at The Franklin on Rittenhouse was absolutely amazing.
We were greeted by John and another sweet woman at the front desk, and they were so kind and helpful.
We stayed in “The Monarch” room on the first floor. It is a very comfortable and romantic room. It was also extremely clean and updated! I loved the rainfall style shower as well.
While booking the room, I mentioned that we were celebrating my girlfriend’s birthday, and the hotel we so kind to write her a card and left chocolates on the bed.
It was such a thoughtful gesture.
I cannot speak highly enough of our experience here. I highly recommend booking your stay here if you are looking for an amazing boutique hotel experience.
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