This was a first class experience!! From the valet parking and bellhops when we arrived to the gorgeous room and view!! Super cool amenities, we really enjoyed the pool, exceptional!!
We would definitely recommend going to Mount Airy and we are looking forward to coming back again!
Shout out to the amazing staff at the hotel for being very helpful and accommodating!
The room is warm, clean and comfortable. It is very large and close to Wharton. There is a huge gift shop downstairs! There is a coffee machine and bottled water in the room, which is very considerate. If I go to Penn again, I will choose to stay at this hotel again.
My experience was 5 star. The water pressure was great, the HVAC system was quiet, I never heard it cycle off and on, the bathroom light was perfect for makeup, the mattress was comfortable and so where the pillows and last but should be first, upon my check-in, I was greeted and treated very well by front desk staff Kiana and Steven. I saw Steven the next day and he was consistent in that he was helpful and gracious.
Hotel near Philadelphia City Center,Philadelphia100% of visitors choose this area
GGuest User2025.09.28
For the price it was ok. Valet was easy and super quick. The hallway to our room was dated & smelled either musty or like cigarettes. Even my kids noticed it. Room was clean, in need of updating. Floors were new, but that's it. The room was super loud. We stayed on the 6th floor with a balcony and we heard motorcyles or those loud bikes they race around now ALL NIGHT LONG and we had a sound machine on! I would suggest maybe an inside room, not one towards the street. But again, for the price & how quick we were there it was ok. Next time, I would spend alittle more for a nicer hotel/room.
The room was generally OK and clean. The surroundings were natural and quiet. There were also places to eat not far away by car. However, the air conditioner had a huge fan in the room, which was quite noisy.
Hotel near Philadelphia City Center,Philadelphia100% of visitors choose this area
WWendyseeme2025.08.21
Although the rooms at this hotel are indeed quite small, the location is excellent, right in the city center, making it incredibly convenient. The city hall is just a short walk away.
The facilities are very comfortable. There's a 24-hour coffee bar in the lobby, water bars on each floor's elevators, and self-service check-out with no queues. Overall, my stay was very comfortable.
Nice sized apartments with good kitchen facilities. The bathroom was nice and clean. Good sized double bed and sofa-bed. The only downside was the noise from the neighbours, the rooms are not very sound-proof, the neighbour upstairs when flushing toilet was very noisy can wake you up.
With a stay at this cottage in Long Pond (Emerald Lakes), you'll be within a 15-minute drive of Kalahari and Mount Airy Casino. This cottage is 8.3 mi (13.4 km) from Camelbeach Mountain Waterpark and 7.2 mi (11.5 km) from Pocono Raceway.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and barbecue grills.
Free self parking is available onsite.
Make yourself comfortable in this air-conditioned cottage, which features a fireplace. A kitchen is outfitted with an oven, a stovetop, and a microwave. Conveniences include a ceiling fan and an iron/ironing board, and you can also request a crib/infant bed (complimentary).
Everything about this hotel from staff, location, services,cleanliness, the pool area to food was absolutely wonderful. Thank you for making our stay perfect. Would recommend.
Very recommended! Near Penn University, it is rare to have free parking! The house is three floors, luxurious and idyllic, the house itself is worth the restaurant, the bed is very comfortable. The breakfast was delicious, the boss was very enthusiastic and thoughtful, and he was very cautious. I usually didn't feel the presence of the service staff, a rare experience.
Great
112 reviews
9.3/10
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8.3/10
Very Good
Second time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day. The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room. I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one. We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake. They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to. All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back.
I was there for a church conference. My room was not ready until after 4pm, however being involved with the conference, there was not an issue. I had spoken to Kevin, manager at the registration desk several times. He, as well as his entire staff, were personable, friendly, courteous and was able to accommodate and answer any questions I had. The facility was clean, they were doing some painting in the main hallway (everything was well marked) and, even the painter was friendly. The only hiccup was that the bathroom tub/shower was extremely narrow. Someone who is bigger than I am would have a tough time being comfortable while taking a shower. All in all the facility, conference center, parking garage, coffee shop and restaurant staff were all great. The food during our conference was good and the wait staff (buffet style, served us) were friendly and professional as well. My room looked out over Lake Erie and the lighthouse. I would definitely recommending staying as well as having your functions at this facility.
We had a great stay at the Windsor Suites. Location wise, it’s a 5 minute walk to the City Hall and within walking distance to different establishments. There’s restaurants at the lobby as well. The room was VERY spacious— it had a walk-in closet room with an iron and an ironing board. It had a kitchen space with a refrigerator, microwave, coffee maker, and utensils! The room was clean and was very well maintained. The staff was very friendly and helpful too. Overall, we really enjoyed our stay here and will highly recommend this place to anyone staying in Philly.
Hotel in downtown Philadelphia although located tucked near an expressway. Around a 10 minute walk to Rittenhouse Square. Just like many Sheraton hotels however, the hotel is a bit outdated which can be seen through the carpet and the bathroom however, cleanliness is decent. Spacious room. Housekeeping not very proactive, did not come for one day or came at 6pm. However, front desk was responsive and get that situation amended quickly. Not a bad stay for a decently price 3 star hotel in Philadelphia.
This hotel is located near Penn. The restaurant downstairs is average. For parking, the nearby parking lot is $24 a day and you need to walk a distance. The room is average, but the attitude of the staff is very enthusiastic. The best choice for breakfast is WAWA. The food in this chain supermarket is cheap and delicious. Be careful not to exceed the time limit when parking on the roadside. There are surprisingly many law enforcement officers here.
I had a great experience I came during Super Bowl Weekend. Nice weather nice service amazing sunrise and sunsets. Was able to get great food surrounding the hotel area and everyone at the hotel is so friendly and always give amazing customer service. I will return. I love the pool and gym.
Room was nice and neat. Very spacious. Location was great. The only downside is that they don’t have free WiFi, which is kinda disappointing in this generation.
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