The location is very good! It is very close to the old town of Bratislava and the Danube River! The swimming pool, sauna and gym in the hotel are also highlights! The buffet breakfast is very rich, and the fruits, meat, eggs and milk are fresh and delicious, which is worthy of praise! It is very cost-effective! It is a good stay experience!
The hotel is lovely, modern and clean. The service was great, breakfast amazing and a great location for bus and trams with the stops 2 mins walk. Would definitely stay here again if we ever returned to bratislava
Hotel is next to President palace in the city of Bratislava. Hotel is old fashion but big, I got 325 corner room. The TV in room doesnt work also net was extremly slowly. I reported it tu hotel but only I am y sorry its today all hotel problem. In bif hotel chain is not working TV cause for new room or high compensation on level min 25% of hotel room price. Materas are very poor and bed noisy. Breakfad are for my suprise bed, otherwise its training hotel for students for have to tolerant my recomendation is sent teachers tu Dubai to check how to do in serving besuse this is not added value for that students in serving and presentstion of food but old fashion Slovak standards, otherwise food was fresh and tasty.
Why not many reviews?? This is a not very expensive, impressive,clean experience in europe. Also position of hotel is not that bad. You can feel like local people! Nature friendly but not many beetles. It is safe from bedbugs ! Also breakfast is excellent.
후기 왤케 적죠? 그리 안비싸고,깨끗하고 괜찮아요. 유럽의 숙소중에선 꽤나 좋았고, 위치도 그렇게 안나빠요. 걷는거 좋아하시거나 다뉴브강,브라티슬라바 성 근처고 로컬감성 느끼기 좋습니다. 빈대는 절대없고,벌레도 거의 없구요. 아침이 한국 뷔페마냥 잘나옵니다 ㅋㅋ
Im gonna visit again if I came slovakia again :)
2025/6/19
Upon checking in on the first day, we later approached the front desk to add breakfast for the second day. The female staff member with a ponytail and no glasses told us we could settle the bill for breakfast upon check-out.
However, when we went for breakfast on the second day, our reservation wasn't found at the restaurant, and we were sent back to the front desk to reconfirm. We went back to the front desk to clarify the situation, but two other female staff members seemed completely unaware of what had happened. Eventually, the original staff member we spoke to appeared. To our utter disbelief, she then retracted her statement, insisting we needed to arrange it directly with the restaurant ourselves? This was utterly baffling and clearly an internal communication failure 🤬🤬🤬. I demand you review the surveillance footage to verify what you actually said!
This incident truly ruined our morning and left us feeling incredibly upset. Especially considering this is a reputable international chain, a star-rated hotel, I'm truly at a loss for words. For such a simple matter, adding a note should not be difficult. This is purely due to poor internal communication and unclear staff handover😡. I'm speechless; this is absolutely outrageous! They should have just charged us on the spot to avoid any disputes. Instead, this entire debacle left us with no proof, turning it into a ”Rashomon” situation of conflicting verbal accounts.
On the bright side, the location is quite good, and the public spaces are tastefully designed. Overall, the hotel appeared reasonably clean and tidy.
Now, regarding the in-room facilities: there was actually quite a bit of dust in the room. On surfaces like the TV cabinet and capsule coffee machine, dust particles were clearly visible floating in the light, which triggered our allergies, causing us to sneeze repeatedly. In room 520, the bathroom constantly emitted peculiar noises, making us wonder if it was some kind of machinery running. Furthermore, this is the first time I've encountered unstable hot water pressure in the shower (it would often turn lukewarm) at a supposedly 'better' chain hotel. To top it all off, the washing machine was also broken, and we were informed it wouldn't be fixed and usable until next week. I'm utterly astonished by this level of inefficiency... 😵💫😵💫😵💫
The location is ok, easy to reach the old town, the castle or climb the hill for the city panoramic view. Tesco express is not super far. The room is with impressive 4 meter ceilings and huge bath tub. All would have been good if not paper thin wall or terrible sound isolation from other rooms, I could hear very clearly what my neighbors were talking and they weren’t event talking loud. Luckily my neighbors went to sleep around 11 PM.
The hotel was beautiful and perfect for a one-night stay. The breakfast service is a la carte as opposed to a buffet which makes a nice change, although the service is a little slow.
Great
5 reviews
9.1/10
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VND 2,620,055
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Great
KKellen YOverview: nice and super big rooms!
Location: centrally located, 10-15 mins walking distance to most attractions like Bratislava Castle, Old Town Hall, Michael’s Gate etc, tram stations just within 2 mins away!
Breakfast: good choice, particularly impressed when they extended the ending time by 10 mins on a Sunday as there were a lot of new guests the night before who might not have been aware of the ending time!
Service: nice and friendly staff!
Cleanliness: spotless from what I can see which is nice!
Rooms: I thought I was staying in a flat for a second, super big and roomy, with sofa, a separate living area, impressive!
Facilities: good gym, but the sauna costs a bit which is unexpected (and rare, consider it is a decent 4*…) so didn’t use it, and the lobby was a bit dim when I checked in at night, but not a major issue.
ZZoneboyHotel is next to President palace in the city of Bratislava. Hotel is old fashion but big, I got 325 corner room. The TV in room doesnt work also net was extremly slowly. I reported it tu hotel but only I am y sorry its today all hotel problem. In bif hotel chain is not working TV cause for new room or high compensation on level min 25% of hotel room price. Materas are very poor and bed noisy. Breakfad are for my suprise bed, otherwise its training hotel for students for have to tolerant my recomendation is sent teachers tu Dubai to check how to do in serving besuse this is not added value for that students in serving and presentstion of food but old fashion Slovak standards, otherwise food was fresh and tasty.
GGuest User2025/6/19
Upon checking in on the first day, we later approached the front desk to add breakfast for the second day. The female staff member with a ponytail and no glasses told us we could settle the bill for breakfast upon check-out.
However, when we went for breakfast on the second day, our reservation wasn't found at the restaurant, and we were sent back to the front desk to reconfirm. We went back to the front desk to clarify the situation, but two other female staff members seemed completely unaware of what had happened. Eventually, the original staff member we spoke to appeared. To our utter disbelief, she then retracted her statement, insisting we needed to arrange it directly with the restaurant ourselves? This was utterly baffling and clearly an internal communication failure 🤬🤬🤬. I demand you review the surveillance footage to verify what you actually said!
This incident truly ruined our morning and left us feeling incredibly upset. Especially considering this is a reputable international chain, a star-rated hotel, I'm truly at a loss for words. For such a simple matter, adding a note should not be difficult. This is purely due to poor internal communication and unclear staff handover😡. I'm speechless; this is absolutely outrageous! They should have just charged us on the spot to avoid any disputes. Instead, this entire debacle left us with no proof, turning it into a ”Rashomon” situation of conflicting verbal accounts.
On the bright side, the location is quite good, and the public spaces are tastefully designed. Overall, the hotel appeared reasonably clean and tidy.
Now, regarding the in-room facilities: there was actually quite a bit of dust in the room. On surfaces like the TV cabinet and capsule coffee machine, dust particles were clearly visible floating in the light, which triggered our allergies, causing us to sneeze repeatedly. In room 520, the bathroom constantly emitted peculiar noises, making us wonder if it was some kind of machinery running. Furthermore, this is the first time I've encountered unstable hot water pressure in the shower (it would often turn lukewarm) at a supposedly 'better' chain hotel. To top it all off, the washing machine was also broken, and we were informed it wouldn't be fixed and usable until next week. I'm utterly astonished by this level of inefficiency... 😵💫😵💫😵💫
DDaisyThe hotel is lovely, modern and clean. The service was great, breakfast amazing and a great location for bus and trams with the stops 2 mins walk. Would definitely stay here again if we ever returned to bratislava
MMariaThe hotel is not located in the very center of Bratislava, but it has very good transport accessibility. The railway station and the central bus station are nearby. The room was cozy, clean, and the design is modern. I had no complaints about the operation of electronic devices or plumbing. I would gladly give the hotel the highest score, but we were denied early check-in (we arrived outside the high tourist season, and I doubt that the hotel had no available rooms). Nevertheless, I recommend this hotel.
GGuest UserThe overall experience is very good. First of all, the hotel is in a very advantageous location with convenient transportation and many dining and shopping places around. The room is modernly decorated with complete facilities, comfortable beds with moderate hardness, ensuring good sleep quality. The bathroom is clean and tidy, and the bath towels and towels are also soft. The service staff is friendly, helpful, and able to respond to guests' needs in a timely manner. The breakfast is rich in variety, fresh in ingredients, and diverse in flavors, which can meet the needs of different guests.
Overall, this hotel has excellent hardware facilities and service quality, and it is very cost-effective. It is a pleasant accommodation experience.
GGuest UserWhy not many reviews?? This is a not very expensive, impressive,clean experience in europe. Also position of hotel is not that bad. You can feel like local people! Nature friendly but not many beetles. It is safe from bedbugs ! Also breakfast is excellent.
후기 왤케 적죠? 그리 안비싸고,깨끗하고 괜찮아요. 유럽의 숙소중에선 꽤나 좋았고, 위치도 그렇게 안나빠요. 걷는거 좋아하시거나 다뉴브강,브라티슬라바 성 근처고 로컬감성 느끼기 좋습니다. 빈대는 절대없고,벌레도 거의 없구요. 아침이 한국 뷔페마냥 잘나옵니다 ㅋㅋ
Im gonna visit again if I came slovakia again :)
MMarius ZThe location is ok, easy to reach the old town, the castle or climb the hill for the city panoramic view. Tesco express is not super far. The room is with impressive 4 meter ceilings and huge bath tub. All would have been good if not paper thin wall or terrible sound isolation from other rooms, I could hear very clearly what my neighbors were talking and they weren’t event talking loud. Luckily my neighbors went to sleep around 11 PM.
GGuest UserStayed one night in April 2024. Within walking distance of the Bratislava Hlavna train station and the old town. The reception was a bit difficult to find at first but the staff were very friendly and check-in was smooth. The room was fine, the mattress was quite thin and there was just one giant pillow. There was a door that seemed to open out onto a communal terrace along with neighbouring rooms. I slept well and there was no noise.
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