My family and I had an amazing time. The food and service were impeccable. The facilities were also fantastic, pity the stay was short so could not indulge in most of the activities.
Notable mention to staff Cranston, who went above out of his way to ensure that our requests were honored (give that guy a raise)
I would definitely return to Royalton.
The house condition and check-in process are just as described in their page. Very convenient location for me to travel back and forth between Montego Bay and Ocho Rios. It contains every item expected in the washroom.