4-Star Hotels in Cluj, Romania

One night (Monday) at Hotel Paradis Cluj Pros: - Clean beds linens and bathroom - Helpful staff in room reservation and calling a cab - Quiet room on third floor even on the street side - Mini fridge in the room with water, beer, carbonated juices etc. - Buffet with tasty breakfast food at restaurant Cons: - Shower above the tub doesn’t have walls and/or curtain - The tub handle for lifting help was loose on the wall and falls when pull it - Open hatch door in the ceiling for pipes visitation, remaining open from a maintenance intervention (I am assuming) - Definitely not 4 stars hotel - Old building with a specific smell - Overpriced hotel compared to the conditions: $98.55 per one night - Not the best color chosen for furniture as they look dirty - The fabric on the bed head with dirty head marks - The wi-fi password was not provided at check in - Breakfast not included in the price and is paid extra - At the breakfast time between 7:00 and 8:00 a long line occurs due to the slow coffee machine.

This was a great pick to stay. It was a bit far to walk to the centre but a taxi was 10 minutes and cost nothing. It has free onsite parking if you hire a car. You can walk to the centre, just takes 40 minutes or a bus stop is 5 minutes away. The room was a great size and it was really clean. Everything was new in the room. There wasn’t much to do in the hotel, an eating/drinking area is the most you’ll get but it’s a city break so you don’t need anything else. I’d definitely stay again. Staff spoke really good English and were really friendly. Good value for sure

Good for Cluj

I've stayed well over 1,000 nights in Marriott hotels over the last 20 years & my stay at the Cluj Courtyard was by far the worst experience I have had! We arrived in the hotel pretty late at around 7pm, had a shower & went straight out for dinner, I set the air con to 18deg's before we left as the room was very hot when we arrived. To note there were no instructions on the air con, it was a case of 'trial & error' with the control panel We arrived back at the room at around 10.30pm & the room temperature was showing 25.5deg's 🥵 so I rang to reception to ask what was wrong. I was told that a few adjustments had been made and the room temperature should start to drop so we went to bed. After a couple of hours at around midnight we had to get out of bed as the temperature was just too hot to sleep, it was still showing 25deg's! I was told that the air conditioning must be faulty and there was little that could be done. No fans were available. We did eventually get offered a room across the corridor which he told me would be cooler temperature so I said we would take it just to sleep in. When entering the room across the corridor it was 24deg's but had again been set to 18deg's but we were assured the temperature would drop quickly. We had a cold shower & got into bed although the new room was still very hot. We had a miserable nights sleep with the room being still 23deg's when we left in the morning (it had ran all night set at 18deg's) We had to go back to our original room to pack which was still at 25deg's. The outside temperature that night was 19deg's so both rooms, with the air con on full, were still considerably warmer than the outside temperature! We only really used the hotel to shower & sleep but our experience was terrible & the actual hotel I believe is as good as brand new having only opened a few months ago. The most disappointing thing however is that I have had no communication from the hotel at all since we left. Yes sometimes things go wrong, very, very occasionally things go wrong twice but when as a hotel you know your customers have had an absolutely miserable nights sleep with a combination of multiple phone calls, moving rooms in the middle of the night & little if any actual sleep and you don't even have the decency to apologise makes a terrible stay absolutely shocking! As above, I have spent over 1,000 nights of my life in Marriot hotels and this stay was by far the worst from the one thing that as a hotel you have to get right ie affording your clients a great nights sleep!

My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.

Great: new, spacious, bright, well designed apartment. Washing machine, dishwasher, coffee machine. Loads of TV channels including in English. Thanks to Diana who was very helpful on arrival. Less great: No elevator! Be aware no staff is on site at all except Diana, if and when she is preparing an apartment for a new guest. So if the neighbours below yell on their balcony at 1am, you need to ignore or confront them on your own . Plus, this is not an apartment hotel, so no services included. Bottom line, price was fair and location central and pleasant and we would recommend to friends.

One night (Monday) at Hotel Paradis Cluj Pros: - Clean beds linens and bathroom - Helpful staff in room reservation and calling a cab - Quiet room on third floor even on the street side - Mini fridge in the room with water, beer, carbonated juices etc. - Buffet with tasty breakfast food at restaurant Cons: - Shower above the tub doesn’t have walls and/or curtain - The tub handle for lifting help was loose on the wall and falls when pull it - Open hatch door in the ceiling for pipes visitation, remaining open from a maintenance intervention (I am assuming) - Definitely not 4 stars hotel - Old building with a specific smell - Overpriced hotel compared to the conditions: $98.55 per one night - Not the best color chosen for furniture as they look dirty - The fabric on the bed head with dirty head marks - The wi-fi password was not provided at check in - Breakfast not included in the price and is paid extra - At the breakfast time between 7:00 and 8:00 a long line occurs due to the slow coffee machine.

This was a great pick to stay. It was a bit far to walk to the centre but a taxi was 10 minutes and cost nothing. It has free onsite parking if you hire a car. You can walk to the centre, just takes 40 minutes or a bus stop is 5 minutes away. The room was a great size and it was really clean. Everything was new in the room. There wasn’t much to do in the hotel, an eating/drinking area is the most you’ll get but it’s a city break so you don’t need anything else. I’d definitely stay again. Staff spoke really good English and were really friendly. Good value for sure

Good for Cluj

I've stayed well over 1,000 nights in Marriott hotels over the last 20 years & my stay at the Cluj Courtyard was by far the worst experience I have had! We arrived in the hotel pretty late at around 7pm, had a shower & went straight out for dinner, I set the air con to 18deg's before we left as the room was very hot when we arrived. To note there were no instructions on the air con, it was a case of 'trial & error' with the control panel We arrived back at the room at around 10.30pm & the room temperature was showing 25.5deg's 🥵 so I rang to reception to ask what was wrong. I was told that a few adjustments had been made and the room temperature should start to drop so we went to bed. After a couple of hours at around midnight we had to get out of bed as the temperature was just too hot to sleep, it was still showing 25deg's! I was told that the air conditioning must be faulty and there was little that could be done. No fans were available. We did eventually get offered a room across the corridor which he told me would be cooler temperature so I said we would take it just to sleep in. When entering the room across the corridor it was 24deg's but had again been set to 18deg's but we were assured the temperature would drop quickly. We had a cold shower & got into bed although the new room was still very hot. We had a miserable nights sleep with the room being still 23deg's when we left in the morning (it had ran all night set at 18deg's) We had to go back to our original room to pack which was still at 25deg's. The outside temperature that night was 19deg's so both rooms, with the air con on full, were still considerably warmer than the outside temperature! We only really used the hotel to shower & sleep but our experience was terrible & the actual hotel I believe is as good as brand new having only opened a few months ago. The most disappointing thing however is that I have had no communication from the hotel at all since we left. Yes sometimes things go wrong, very, very occasionally things go wrong twice but when as a hotel you know your customers have had an absolutely miserable nights sleep with a combination of multiple phone calls, moving rooms in the middle of the night & little if any actual sleep and you don't even have the decency to apologise makes a terrible stay absolutely shocking! As above, I have spent over 1,000 nights of my life in Marriot hotels and this stay was by far the worst from the one thing that as a hotel you have to get right ie affording your clients a great nights sleep!

My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.

Great: new, spacious, bright, well designed apartment. Washing machine, dishwasher, coffee machine. Loads of TV channels including in English. Thanks to Diana who was very helpful on arrival. Less great: No elevator! Be aware no staff is on site at all except Diana, if and when she is preparing an apartment for a new guest. So if the neighbours below yell on their balcony at 1am, you need to ignore or confront them on your own . Plus, this is not an apartment hotel, so no services included. Bottom line, price was fair and location central and pleasant and we would recommend to friends.