4-Star Hotels in Quintana Roo, Mexico

The room design is very high-end, and it feels like a renovated hotel. The swimming pool is beautiful and deep, making it more suitable for adults to swim and play. The corridors of the hotel are relatively old, and there is no elevator up and down. If you have large and heavy luggage, it will be a bit difficult. You can ask the hotel to provide a hotel on the underground floor, which will be more convenient. In addition, it is a little noisy at night because it is close to the bar, but I can still accept it. Overall, a good place for a good price.

Everything was great. We especially loved the pool in the late afternoon when the sun was blocked by the building — it wasn’t too hot. The food was better than we expected. Loved the kids club, and all the activities were really fun. The only downside was that the beach wasn’t as good and gentle as the northern ones, and when it was windy, umbrellas weren’t allowed. The buffet restaurant was also quite hot and stuffy.

Chambre propre et confortable Piscine Proche de l’aéroport en voiture Bien placé près des restaurants

Choosing a room with direct access to the lake was a good choice, and the in-house restaurants, including Fiji, were good. There were a lot of mosquitoes, so it was difficult to use the hammock and villa in front of the hotel.

It was really nice hotel. But we went with cheaper rate, so the room doesn't have ocean view, facing the road. you could hear the cars/buses running over night. Otherwise, very good economical hotel. Try to avoid the road facing road.

htl offered unlimited bar drinks and cactails. it was very goods even gave them tips each times and nice taco-house was jut next building (casher bigman was real amigo as opposite than expectation as fullfil with some source etc) the important is delicious to eat there or takeaway^^ ah chedraui also. 2f outside bar was nice

The hotel is located in Shidong District, with convenient transportation. There is a big supermarket opposite, a restaurant next door, and the Ruins Park is less than 5 minutes away by car. Although it is located on the side of the road, because the room is equipped with soundproof glass, it is not noisy after closing the doors and windows. The internal environment is very fresh, the room and the bedding are very clean, the free breakfast is made to order, fresh and delicious, the room has free bottled water, a variety of tea bags and coffee, the front desk has hot and cold water dispensers, and the service attitude is also very good. Stayed happily for two nights and it was worth it.

Large complex with several pools and dining options, though some amenities not available due to covid. Generally helpful and kind staff, one gentleman at the concierge wasn't the best but the manager was great! The beach had lots of space, places to sit and staff available for beverage service. Overall a nice place to stay!

Really lovely stay with especially friendly staff in the restaurant. Gorgeous resort with two beaches and nice pools - the food at the hotel restaurant is excellent so we ate there happily every night.

Every part of our two stays at Hotel zen was excellent! Clean comfy beds, super helpful and kind staff, and the view from our sea-view room was incredible. The restaurant was an unexpected pleasure, from the background music to the world class cuisine. Love love love the infinity pool and sauna right on the oceans edge. Huge thumbs up!